[Resolved]  Indian Oil Corporation — Daily supply of LPG Cylinder

Dely supply of LPG Cylinder

Dear Sir,

I am LPG gas consumer, I deal with M/s Rajesh Gas Agencies, Madhavaram, Chennai service who are the distibutor of my area, My consumber No. 30555. My problem is after booking they have not supply the gas home delivery. Presentely i book the gas 18 January 2011(booking Registration no. 7410), today is 8 Feb 2011, no cylender reach at my home. I am request several times to Mr Shankar, Executive in Rajesh agency and also request that agency Manager Mr. Hemanth twice his mobile No. [protected].

I request you please solve my problem.

The same problem arrive again I have only one way that is consumer court . this is my next step.


R P Venkatesan,
34A, Meenakshi Bharathi Nagar,
Phase –II, Kumarn Street,
KK Thalai, MMC, Madhavaram,
Chennai – 600051. TN
Mobile No. [protected]

Indian Oil Corporation LPG Cylinder — misuse of supply

I booked for domestic use at SRI CHELLA AGECY at selaiyur on 7.2.2011 for more than19 days they not suppllied cylinder but catering people and tea stalls ,auto rickshaws get domestic supply even without any registration or any seniority in booking. there is no proper person to check the supply. will the I O C look into it and to regulate supply and delivery boys-consumer no.19466- M.Vivekanandhan. 133 sannadhi st, sudharsan nagar chennai-600126

Dely supply of LPG Cylinder
Dear Sir,
I am LPG gas consumer, I come under with M/s Arvind Gas Service, Sonepat-131001 Haryana who are the distibutor of my area, My consumer No. 26729. My problem is after booking they have not supply the gas immediately .I have been provided with two cylinders. Presently i booked the gas on 09 April 2011, today is 17 April 2011.In the last month they supplied the cylinder after 20 days after booking. When I tried to book the other cylinder last month, it was informed to us that you cannot do so because you received last cylinder few day back. When contacted telephonically that it not a fault on my part, they assured me to supply the next cylinder in time, but all in vain.Most of the time their phone found engaged. Other consumers are also have the same problem where other supplier of the same company are suppling in time.
Please take corrective measures... Bimla tyagi 658, Sector-12, Sonepat-131001

My problem also same, I am the customer of Prakash gas agency in perambur, Chennai. I have booked Nov 25th, untill now 19th December i am not getting the cyclinder, So some body who is responsible from Indian Oil corporation has to take neccessary action against this LPG dealer. Other wise I will suit case against on IOC and the above mentioned dealer.

M.Mohameed kabeer
Mail:[protected]@yahoo.co.in

Dear Sir,
I am IOC LPG consumer, I deal with M/s Naveen Gas Services, Indira Bazar, Jaipur .who are the distibutor of my area, My consumber No. 790. My problem is after booking they have not supply the gas home delivery within time. Presentely i book the gas 02 december 2011, today is 28 Jan.12, no cylender reach at my home. I request you please solve my problem.

Jaikishan Singh
2566, Chaura Rasta,
Jaipur
[protected]

Refer to my letter dated 05.03.2012, further inform that till today i have not received my re-fill cylinder against booking reference number 261827 dt. 22.02.2012. My CGS no. 9585 in the name of Somnath Chakraborty. My dealer name is Commander Gas Service, Rajajipuram, Lucknow. Please treat the matter is urgent. I have only one cylilder. My cylinder is empty since 7 days. Please help me urgently.

(Somnath Chakraborty)
[protected]

I AM A CONSUMER WITH M/S AJITHA GAS AGENCY, NORTH THIRUMALAI NAGAR;ICF LINK ROAD; VILLIVAKKAM; CHENAI-49. MY CONSUMER NO IS AGA 21819. THIS AGENCY HAS A HABIT OF DELAYING the DELIVERY OF LPG GAS CYLINDER. ABOVE ALL HE WILL ALWAYS SHOW THE BOOKING DATE BY 2DAYS MORE. EG: IF WE SAY 8TH HE WILL SHOW IT AS 10TH.

I have done my booking on 8/2/2012 vide registration no 268039. Till now gas is not delivered. Despite repeated phone calls they are stoic. 6 days back my dad had called them. They dared to tell you can come and take delivery. Today just before this mail complaint we made a call. The lady refused to give her name. She said, " I don not have a person. Tomorrow I will deliver". When we asked can we take delivery, she replied, " I do not have refill".

Above all they never respond to phone calls. It is very difficult to getr them on phone.

WILLTHIS ISSUE GET RESOLVED AND SUPPLY IMPROVED.

(1)
shri maan prabandhak (m.d.)
indian oil corporation limited (m.d.)
s.p.l.1297, seetapur industrial area
goner road,
jaipur- 302022
sub - complaint about m/s ambesh gas 17 alkapuri shoping complex alwar (raj.)
sir,
uprokt vishyantargat nivedan hai ki main pichhle kuchh varso se ukt gas agency ke madhyam se aapki seva le raha hu my gas no.is 13962 and s.v. no. 5433.
(1)- ukt agency dwara ek baar gas cylender purti ke paschaat 21 din baad hi dusra gas cylender book kiya jata hai tatha book karane ke lagbhag 10-15 din baad aapurti ki jaati hai. gas aapurti ke liye bar-bar agency ko phone karna padta hai va personally sampark padta hai jisse upbhokta ko anavshyak aarthik nuksaan (phone-petrol-samay) hota hai majboor hokar grahak ko svayam jakar cylender lana padta hai
"yeh kaisa upbhokta snatusti ka udessye hai"
praay 4-5 logo ke parivaar me ek cylender muskil se 27-28 din chalta haiisliye varjit agency ko disa-nirdesh dene ka shram karave.
(2)
(2)- agency me karyarat karmcharigan grahak se santosh janak vaarta nahi karte hai. agency me karyarat karmcharidusra gas connection ke liye kehte hai. kya ek parivaar ko usi rashan card se dusra gas connection mil sakta hai? kya yeh aprtyax roop se bhrastachar ko badhava nahi hai?
(3)- gas agency karmchari mangne par upbhogta ko shikayat/sujhaav pustika uplabdh nahi karate hai kehte hai shikayat pustika "boss" ke paas hai or "boss" kabhi seet par nahi milt hai
kisko samasya batave? sthaniye prashasnik adhikariyoncollector/d.s.o. ko shikayat ki chetavni dene par karmchari svayam hi 1-2 din me vyavastha kar dete hai.
yeh prakirya/vyavastha gas agency kriyakalapo par prashn chinh lagati hai kripya aavshyak jaanch karave
(4)- gas agency ke suchna patt par yehankit hona chahiye ki aaj kis date booking ki aapurti ki ja rahi hai. jisse grahak ko kuchh mansik santosh mile.
(5)- gas agency ke gas aapurti, gas booking date, ityadi record online hone chahiye ya mangne par upbhogta ko record dene ki vyavastha ho taaki upbhogta apne star par hi aavshyak jaankari le sake.
(6)-agency dwara in-voice par yeh chhapva rakha hai ki cylender lete samay seel, lickage tatha weight ki jaanch karke hui leve agency se lickage ve weight jaanchne ke koi saadhan uplabdh nahi karaye jaate hai kripya spasht karave ki kya upbhogta apne star par lickage ve weight check karne ke liye jimmedaar hai.
(3)
(7)-gas agency apni suvidha anusaar disha-nisdesh jaari karti hai kripya ukt disha-nirdeshagency k bahar suchna patt par likhit me / sthaniye akhbaar me vigyapti ke roop me hone chahiye taaki upbhogta me visvasneeyta bani rahe.
jaise
(1). gas cylender ki aapurti ke paschaat 21 din baad dusre cylender ki booking ki jaavegi
(2). booking karne ke kitne din baad gas cylender ki aapurti ki jaavegi-spasht karave
praay mujhe kkfi pryash /sampark karne ke baad book karne ke 10-15 din baad cylender milta raha hai kripya merq record jaanch kara le
(8)- rifil prapti daayri ki purti nahi ki jaati hai

sir,
this to bring to your kind notice that i Mrs Ranjana paul a consumer of IOC LPG . I deal with Padma gas service Allahabad telephone no.[protected] . My customer no. is 206. I had booked a refile on 9 April 2012 and received a sms on 16 April 2012 that cylinder has been delivered against my refile booking 206135 with cash memo 1800. since then 6 days have passed but I have not yet received the gas cylinder. kindly let me know how many days the agency takes to deliver the cylinder after booking, so far 12 days have already passed after booking

customer name - Mrs Ranjana Paul
Address - 537/812 jamuna mission compound muthiganj Allahabad
E. mail - [protected]@yahoo.com

Dear Sir,
I am LPG gas consumer, I deal with M/s Padma Gas service, Allahabad who are the distibutor of my area, My consumer no. 206 . I had booked a refile on 9 April 2012 booking no. 206135, cash memo 1800 . I received a sms on 16 April 2012 that cylinder against my refile 206135 with cash memo 1800 has been delivered . since then 6 days have passed but I have not yet received the cylinder . Kindly look into the matter and also let me know hoe many days the agency takes to deliver the cylinder, so far 12 days have already passed.
customer name - Mrs Ranjana Paul
customer no. - 206
Mobile no. - [protected]

I named RG Saravanan resident at H.No 33/44 North Muthappa Street, Tirupattur, Vellore District, Tamilnadu, Ph No : [protected] consumer o[censored]dayam Indane Gas Agencies, 126 Gandhi Road, Tirupattur (Code No -158669), Tamilnadu. The agencies delivered the last cylinder on 16 Mar 2012 thereafter I try to book my next cylinder on 31 Mar 2012 when sales representative told me you will book your cylinder min 30 days after delivery of the last cylinder that means 16 Apr 2012. On 16 Apr 2012 I booked my cylinder. On enquiry regarding issue of cylinder the sales representative told me we will provide your cylinder after 50 days on the date of booking that means near above 10 Jun 2012. Hence, the agency provide one cylinder in 80 days. Please clarify.

Abnormal Delay in LPG supplies! Poor services & response from SONARPUR GAS SERVICE, indane distributions Code NO:99192089, Sonarpur Haridhan chakraborty Sarani, P.O.Sonarpur, Dist.24 Pargonas(s). kolkata-700150.


Dear sir,

I Sri N.B.Mondal Online Booked a gas cylinder Dated 16.05.12, from your side a booking No. 351139, given for booking gas refill. Still Now from that book date, I do not get gas cylinder. It is common phenomena that for booking a refill you have to try continuously for 24 days to 30 days, I am 80 years old, My family is very bid, for this reason I have face serious problem .Here is Sonarpur Area "Back Marketing" done extremely.Most of the food shop used domestic gas cylinder by paying extra money, for this, we people suffered.
. Please take necessary action against the agency so that they can improve upon services.

It is their rule / practice that a new cylinder booking is registered after 17days from the date of delivery of last cylinder (as per your distributors opinion). So, following their practice, we booked for new refill but
after elapsing 23 days further, i inquire for my new refill . They said that no cylinder will require to deliver. It is very unfortunate to note that a fresh cylinder will come after 25-30 days. I do not know how a family can manage its cookings by a cylinder for long days. I want to brought this to the notice of appropriate Indane authorities for looking into the matter.

My Consumer NO .20386.
My Name : N.B.Mondal.

Address: A.P.Nagar(N), Jhilpar, Sonarpur, Kolkata-700150.
Phone No. [protected]. E-mail Address: [protected]@gmail.com

I booked the LPG cylinder on consumer no J-12197 as per the Gas Agency Book no-11749 and SL No.-12 dated 8/5/12 at Jewar Indane Gas Seva Jewar. I requested to Agency Manager many times for Delivery of cylinder but he is not considering my problems. Finally I have given the complaint at customer care vide complaint no-506430 dated 3/6/12 to miss Ankita. I asked and confirmed telephonically about my complain many times but still my complain has not been executed and there is no line of action as of now . I am mentaly harassed by the Indane staff Jewar and IOCL. I am 54 years old, running table to table but nobody has turned his eyes towards my problems. Looking forward an action from your side to resolve my problem and a course of action against the gas agency
Details of gas Agency:Jewar Indane gas Seva Jewar, Dist-Gautam Budh nagar, Pin- 203135 (UP)

Personnel detail; Karamvir S/O Devicharan Consumer No: J-12197, Village - kanigarhi, Teh.- Jewar, Dist- gautam Budh Nagar (U.P), Mobile No.-[protected]

I am inform to you that my registration no 508289 dated 4.6.12 vide which i was assured that it will sought out but no action have been taken. so i again complaint on 13.6.12 vide booking no 8373873 and my consumer no AE11254 at my residence 105 old campus, Jawaharlal Nehru University, New Delhi.
on enquiry i come to know that the gas has been sent on 18.6.12 but till now i have been not received refill gas despite repeated request made on 20.6.12 vide complaint no.526621.
you are requested to kindly look into the matter at the earliest.

i had booked gas cylinder one month back but till today i have not got. when i dial them all the time it shows either engaged or out of service. what is the reason i had reg.complain on national no. but nothing happened. do ioc people are not interested in this type of discripancey. who is responsible. 
om prakash, civil hospital, ahmedabad, mb:[protected]
my distributer name is omkar indane, sardar nagar, ahmedabad, con.no. is 14439

Dear Sir,
This is to bring in your kind notice, i am a cutomer registered in Awadh Gas Agency, Mahanagar Lucknow. My Connection no is 36552, in this regard it is to bring in your kind notice that, after booking in the agency on 20-06-12, reference no. 306695, Gas was not delivered yet. When i contact ([protected]) to the agency. It was ask to me that the gas was delivered to me on[protected], while the gas cylinder was not delivered yet.
It is also bring in to your notice that the gas cylinder in being selling in the open market in resturants and hotels nearby. So please pay attention in this way to streamline the situation.

Jag Jeevan Singh
7/617, Vikas nagar,
Lucknow

I am LPG Gas Consumer. I deal with Binay Indane Service, Gaya who are distributor of my area. My Consumer No. 257254. My problem is after booking they have not supply the gas home delivery. Present I book the gas 21 June 202. Today is 5 August 2012. No Cylinder reach at my home. I request please solve my problem.

Dear Sir,
I am LPG gas consumer from the state of tripura. I deal with M/s tripura markfed, bhutoria at agartala. this is a govt corporation run agency. my problem is the agency people, who r govt employees, are not taking any booking on the specified telephone no.[protected] for home delivery. they are deliberately made the phone busy or when it ranged they are not attending the call. thus they have created a great hardship for people. the matter may be solved at the earliest. complaint may be checked.

arc
agartala

Sir,
I am gas consumer of Sukh gas agencies at chandigarh vide consumer no 19372.
I booked gas on 31/10/2012 vide reference no 359535 till date gas cylinder has not delivered to me. I went to the agency they informed me that it will take further five days to deliver. As per your conditions that cylinder will be delivered with in 48 hours from the date of booking. Please look into this matter.
thanks
mukesh amar
161, 45-a chandigarh
[protected]@yahoo.com

Iam Mrs.A.Nambikai Mary(Rtd.Teacher)-Aged 90yrs - State Govt.OPensioner- Consumer of LPG since 1985 - Registered in my Husbands' Name No: 5168- M/s Murugan Agency Kumbakonam, Tanjore Dt., Tamil Nadu - I have individual Ration Card, My husband expired in 2006 but I didn't change the name but I have deleted in my Ration Card - I have no other person in my ration card- Now the LPG dealer refused to issue the Cy lender - he need affidavit - Separate door no. separate EB connection - no legal heir in my ration card then, why I have to produce Affidavit? Please reply to my son's mail id: [protected]@gmail.com

Yours Truly,
A.NAMBIKAI MARY, 127-JOHN SELVARAJ NAGAR, KUMBAKONAM-612 001