[Resolved]  Indian Oil / Indane Gas — no delivery of gas

i am a customer of k.s.b. enterprises.hauz khas.new delhi-16.my consumer no. is- ks-7415.i have been trying to get through their phone no. for quite a long time.1 problem is that they never pick up the phone.and if by chance they picked up the phone they are least bothered to listen to us and busy doing other work.we have called them up 4 times till now and the gas has not been delivered.please try to look at this matter.it has really troubled us a lot.
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Aug 13, 2020
Complaint marked as Resolved 
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I am the subscriber of Gauri Enterprises, Palam, New Delhi 45. My Consumer No. GE47875. As I constantly tried to contact the the agency on phone, His phone[protected] is already dead/switch off. Mobile (No. [protected]) is switch off permanently around 20th Dec-2007 to till date and therefore I went to the agency for the booking of my cylinder.
I booked the Gas Cylinder on 7th Jan 2008.
Till date I have not received the cylinder and the agency is not entertaining my request.
I am the subscriber of Gauri Enterprises, Palam, New Delhi 45. My Consumer No.38827. As I constantly tried to contact the the agency on phone, His phone[protected] or[protected] is already dead or switch off. Mobile (No. [protected]) is switch off permanently . Nearly 30 to 40 times we tried to contact to book the cylinder. It is so much mental pressure everytime to book cylinder. Fnally I booked through the Cental booking no. 1260 on 4th Feb. However my booking was taken on 7th Feb. If Gauri could not handle the pressure they should shift some of the customer to the other agencey . I am totally fedup with this agency. I need justice from the Gas Authorities.

indianoil/indane — non delivery of lpg cylinder

i am harpreet singh from amritsar. i am a customer of m.m. gas service located at taylor road,amritsar (punjab) for the last 10 or more years.my consumer no. is 779.i have never received the gas cylinder for a month or more after the booking for such a long time.the agency being owned by the politician mr. harjinder singh thekedar,no one dares to complain against this agency.now i am tired of this practice.pls. find a solution to this problem or i will have to knock the door of consumer court at the earliest.the records of agency will prove what i say is truth.i have always found people quarreling in this agency for the non delivery of the gas cylinder whenever i go there .they do not attend to the phone calls and when they do attend they make false promises like the politicians.please make a quick redressal to this complaint.
I am the subscriber of RadhaKrishna Indane (Wanowarie, Pune). My subsriber ID:RK8975 and sv no:372149, registered on Balpreet Singh. I have only one cylinder and that one got over 2 days back. I booked a new one 2 days back and asked my dealer 2 provide the one to me within 24 hours, as I have a one year old kid for which I have to give him home cooked food only. Its been 3 days now, we are getting food from restaurants. Now the dealer is saying, that tomorrow is sunday he cannot provide a cyliner before monday. We both are working and nobody will be at home except sundays. the dealer is not ready to provide me the cylinder before 10:00 am and after 6:00pm. In this case, should one o[censored]s leave our job and wait for the cylinder at home? i want to change my delaer, please provide any delaers number who is sincere in his work and consider some emergency situation
against mohini gas agencey madan gir new delhi
not sending of gas clyender last 5 times
The IOC ro Puri Petrol Pump at, Garh Road, Meerut, UP.
Has been closed, when asked the delar reply that they will use the land for Complex, and they have closed it with there will, Can they do that as it is causing problems to thousand of people taking flue from them from last 25 Year’s.

Daler is destroying IOC's property with braking Shades, Taking out Tanks and braking Drive ways, Why don’t IOC officers don’t take any action when all the machines and tanks belong to IOC>

pls take Action fast to save property of Indian oil and People.
The IOC ro Puri Petrol Pump at, Garh Road, Meerut, UP.
Has been closed, when asked the delar reply that they will use the land for Complex, and they have closed it with there will, Can they do that as it is causing problems to thousand of people taking flue from them from last 25 Year’s.

Daler is destroying IOC's property with braking Shades, Taking out Tanks and braking Drive ways, Why don’t IOC officers don’t take any action when all the machines and tanks belong to IOC>

pls take Action fast to save property of Indian oil and People.
I AM A CONSUMER OF IOC SAGAR ENTERPRISES, GOLE MARKET, NEW DELHI. MY CONSUMER NO. IS 22678 & I BOOKED MY GAS ON 3RD JUNE 2008, MADAM TOLD ME THAT YOUR GAS DELIVERD ON 04TH JUNE 2008 ONWARD. I CALLED SO MANEY TIMES OFFICE OF SAGAR ENTERPRISE IN THE MORNING 10.30AM MAM SAID TODAY YOUR GAS WILL DELIVER. AND AFTER THIS CALL TILL 5PM I WAS CALLED THREE TIME MAM SAID THAT DELIVERY MAN IN THE FIELD YOUR SLIP ALSO WITH HIM TODAY HE WILL DELIVERD YOUR GAS. BUT I DONT RECIVED MY GAS ON 4TH JUNE 2008. AND I CALL AGAIN DEALER MAM SAY TODAY YOUR GAS WILL DELIVER WITH HIGH PRICE. I REQUESTED TO DEPARTMENT IT IS TRUE & FAITHFULL WITH A CONSUMER IF NOT PLEASE, DO NEEDFULL AGINST THE DEALER.
I have been experiencing complaints of the abve nature. I am a native of Payyannur, Kerala. In this respect, complaint was lodged before the area manager, Indane, Ernakulam on 23.05.08, the same is yet to be looked into. Aswathi Gas Agencies, Payyannur attends the phone very seldom and they culd be got over phone even after trying contineously for 5 t 6 days. They are nt at all prompt in issuing filled cylinders, there are so many complaints against them, the details f which was narrated in my complaint dt.22.05.08. Please patch up my frievances.My consumer number is 18206, Payyannur.
No delivery of gas
i am a customer of Shri Krishna Gas Service Bawal Road, Rewari (Haryana). My consumer no. is- 31301 (Luxmi Devi w/o Sh. Bulla Ram Saini Vikas Nagar Kalaka Road, Near Sec-4, Bai Pass Rewari. i have been trying to get through their phone no.[protected] for quite a long time.1 problem is that they never pick up the phone. and if by chance they picked up the phone they are least bothered to listen to us and busy doing other work. we have called them up 4 times till now and the gas has not been delivered. please try to look at this matter. it has really troubled us a lot.

Indian Oil / Indane Gas — Non Delivery of LPG Cylinder

Dear Sir,
My consumer No. 48048 A .For Refilling Purpose I booked on 26/08/08. The booking no. is 22706 dt. 26/08/08.Last LPG recd. on 27/07/08.When I call on 29/08 they tell LPG will delivered on 31/08/08. But, call on 02/09/08 they are telling that LPG will deliver on 04/09/08.When I ask, Why not today, Than they asked today is no service for delivery .Pl. tell me sir, What is this?
Sir,
We have 185 flat in our complex were maximum residents use Indian gas from kasna gas agency. We have been facing much problem which this supply agency. The MINNUMUM time taken for delevry of cylinder is 15 days from the date of booking. You can immagne the plight of those who have the suffer. Please look in to this urgently. We shall be thanking full if you inform us of the action taken.
satish jha mob;- [protected]
Eldeco golf view apartment, P-2, omega 1, Greater Noida

Indian Oil / Indane Gas — Non supply of gas

I am giving you the complete detail of complaint send to IOCL regional sales manager and other persons. I have made the under mentioned complaint to through email and telephonically explained the matter to indian oil personnel but till date no action has been taken by them . so you are requested to kindly look in to the matter & take necessary action against the dealer. Detail of complaint is as under.

Respected sir,



My father Sh. Jagdish Prasad is having indane gas
connection on his
name & the ID no. is V-3125. The distributor for our area is M/S V.S. Gas
Agency. We
have booked the gas on dated 10/10/08 and the booking no. is 985. The supply
of gas
should be made with in one week. When we have not received the gas up to
24/10/08 i
start persuing with the supplier and well as to the Gas Agency office on tele
phone but
all of them gave me the false assurance and misguided me. then i got the
mobile no. of
Mr. Arvind (owner of gas agency) and explained the situation to him also. But
he
disconnected the phone saying sorry to me and his behaviour was very immoral.
I am
residing at Gau shala road which is very near to the Gas Agency but they have
not
supplied the gas up to 28/10/08 ( up to Diwali) . Now today also when they
have not
supplied the gas i have send some body which collectd the cylinder from the
gas Agency.
I think they have sold the gas in black on very higher rates due to huge
shortage of
gas on Diwali. In Past also they supplied the defected cylinder and not
attended the
complaint. They never weight the cylinder resulting in the less quantity of
gas to the
customer . They never bother any complaint being only distributor of Indane
gas in
Mahender garh. So you are requested to take strict action angainst the
distributor which
is defaming the world wide knowen Indian Oil Corporation Ltd.

Waiting for your favourable action



Ravinder Kumar Yadav

Asstt. Executive Engineer

Haryana Power Department

[protected]

[protected]

Indane Gas (Indian Oil) — Non-Supply of Gas

Date:[protected]

It has become big Problem to get LPG even after booking was done 29 days back. Even I have repeatedly requested several times but none has responded to it. Please help me in this regards, I will be glad if the matter is taken up by you seriously to reserve my rights with equal status of consumer.
Hoping for quick reply.
I AM A CUSTOMER OF INDIAN OIL THROUGH 'BOLINA GAS SERVICE JALNDHAR PUNJAB' MY CONSUMER NO IS 'BGS-2081', WAS ASKED TO COME AFTER 20 DAYS ONLY FOR BOOKING A REFILL... "A FEW DAYS AGO, ALMOST EVERY NEWS PAPER PUBLISHED A NEWS, THAT NO GAS AGENCY CAN REFUSE TO BOOK THE REFILL BEFORE 20 DAYS, BECAUSE NON OF THE OIL & GAS COMPANIES HAS GIVEN SUCH INSTRUCTION. IF IT IS TRUE, PLEASE ISSUE A NOTIFICATION TO ALL GAS AGENCIES. THANKING YOU IN ANTICIPATION..." JAGJIT MALHOTRA.
I AM A CONSUMER OF SAGAR ENTERPRISES IN GOLE MARKET NEW DELHI WITH CONSUMER NO. 22678. WHEN I NEED GAS CYLENDER EVERY TIME I HAVE TO CALL SO MANY TIME IN THE OFFICE OF SAGAR ENTERPRISES. AND AFTER LOT OF CALL WHEN I HAVE NOT RECIVED MY CYLENDER AT MY RESIDENCE. THAN THEY SAY TO SEND A GUY FROM YOUR HOSE TO BRING THE CYLENDER. HOW IS IT POSSIBALE EVERY TIME.EVERYTIME I ARRANGE A MAN TO BRING THE CYLENDER. I AM VERY SORRY TO SAY THIS THING THAT THE PEOPLE OF SAGAR ENTERP. ARE VERY LAZY AND NOT CAREFULL WITH HER/HIS WORK. I AND SO MANY CONSUMER WHO CAN NOT DO COMPLAINT ANYWHERE OF SAGAR ENTERP. AND OTHER GAS SERVICE COMPANY ARE VERY SAD FROM SUCH TYPE OF COMPANY.AND LAST SAGAR ENTERPRISES ARE VERY UNCOMFORTABLE FOR CONSUMER. IF WITHDRAW FROM SAGAR ENTERPRISES IS SOLUTION THEN I CAN CLOSED MY MEMBERSHIP OTHERWISE DO NEEDFULL AND CALL ME ANYTIME ON [protected]. THANKS

Indian Oil / Indane Gas — Gas Cylender Under weight

My cosumer ID is 15468 with dwarka indane gas service in Dwarka, Delhi. I booked my cylender on 24/12/2008, which was subsiquently delivered after 3-4 days. The cylender was underweight and the total weight of the cylender was 24 kg. I called the Dwarka Indane Service to replace the cylender. They said O.K. we will change the cylender. But nothing happened. Since then I personally visited their office atleast 10 times and requested them to change the cylender, but all in vain.

I request the offier in Indian Oil to kindly look into the matter and teach a lesson to these agency people.

Indian Oil / Indane Gas — Gas Cylinder Delivery

. I Dr E P Dsouza have a gas connection at RADHAKRISHNA INDANE Agency, Shop No 1, Sneha Kunj, Near Jambulkar Chowk, PUNE-411040, CONS. No-5305.I booked for a refill Cylinder on 7/4/2009 and Booking No given by the Agency was 777 Dated 07/04/2009. There was no delivery till 17 Apr 2009(10 Days)and on personally visiting the agency to ask for reasons for such a delay of 10 Days the Boy at the counter gave vague reasons that the vehicle was not coming from Chakan regularly and we would get one cylinder the next day morning i.e 18/4/2009. However the agency did not bother the next day till afternoon, when I reminded them again. It appears that they sent a cylinder after their working hrs(at around 1900 Hrs) and since we were not at home, the delivery was not given. The next day being Sunday (19/04/2009) I reminded the agency on Tel on 20/04/2009.and requested them to send the delivery on 20/04/09, but they have not yet responded . Please look into this matter since it is now 14 days and no cylinder has been delivered.
sir,
i am a subscriber of indane gas (Sarathy Gas agency Paravur, ernakulam Kerala). i was calling them to book a gas for 2 or 3 days ..they dont pick up phone even if it is ringing..and they deliver gas after 40-45 days.
My Gas no is 5180 My Agent is Ambal Gas Saravanampatti In coimbatore. They are not able To deliver Gas cylinder within the time limit. delivery will be taken 13 to 15 days From the booking date. Mainly they are supplying the cylinders to car owners for extra cost.

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