[Resolved]  Indian Oil - LPG — non-receiving of LPG gas

The people are sitting for picking the phone to handle the query of customers are advised by their superior to just befool the public any manner.

I booked cylinder on 17 Dec 2009 and I started making request them from 26 Dec 2009 to deliver cylinder on mobile no. [protected] (Mr.Sanjay) and his daily reply was only this that "By tommorrow you will get the cylinder".

The New Year began i..e 2010 but his tommorrow has not come today...

This is really disgusting.

Rear Sir/ Madam

I'm a resident of Kanpur (U.P) and having a gas connection from Mamta Gas Service, each and every time when I'm booking for gas he ask to wait for at least fifteen day's after waiting the given time he never send the L.P.G cylinder at time, what is the after booking the gas for delivery. and one more thing that he say's that the next booking will be done only after 21 day's of receiving the cylinder, as per this I only get the cylinder at least after 40 to 45 day's, kindly tell me the rule for booking and receiving the cylinder, and take proper action against the distributor, sir my consumer no is 27946 and the distributor address is Mamta Gas Service 25 K.D.A Market Janta Nagar, Barra-3 Kanpur, pin- 208022 and code 154783

Dear Sir/ Madam

I'm a resident of Kanpur (U.P) and having a gas connection from Mamta Gas Service, each and every time when I'm booking for gas he ask to wait for at least fifteen day's after waiting the given time he never send the L.P.G cylinder at time, what is the after booking the gas for delivery. and one more thing that he say's that the next booking will be done only after 21 day's of receiving the cylinder, as per this I only get the cylinder at least after 40 to 45 day's, kindly tell me the rule for booking and receiving the cylinder, and take proper action against the distributor, sir my consumer no is 27946 and the distributor address is Mamta Gas Service 25 K.D.A Market Janta Nagar, Barra-3 Kanpur, pin- 208022 and code 154783

sir i want gas book number is 24602 cell no [protected] [protected]

I shifted from Behrampur (Orissa) to Kolkata(West Bengal) on July 2007 and take surrender letter from my Indian Oil Gass agency. But due to some financial and personal problem I could not take my connection from here. Now I want to take connection from my local area ie.Kolkata. May I have any chance to take connection with that amount which I have got from Beharmpur (Orissa) after depositing my LPG cylinder. I am having all documnets that is Tranfer letter, previos deposit slip.etc. Your kind consideration will be very help full for me.
Regards,
Durgadas Banerjee

Dear sir,
I am consumer of Indane LPG at REWA GAS SERVICE, REWA(M.P)
Since many months I am not getting refilled LPG without donation and


waiting in long que.While people who are consumer of other Indane gas services
they have no any problem.

My consumer no is-RG5139
Booking no is-572

Dear sir,
I am one of your customer who is being repetedly harrased by one of your LPG distributer name " RAJARHAT GAS SERVICES", of P.O. & P.S. : Rajarhat. Dist. : 24 Parganas (N), Tel. No.[protected]/1593, [protected], since I havebeen registered my self on 22.04.2007. Non of the staff is well mannered, always behaved harsh over the telephone and supply of gas is horribal. Being double cylindered customer, at present my both the cylinder is layinhg empty just for the casual attitude of the said dustributers management. I made several complint to the management against of their delivery man Mr.Sannasie, who use to come to my house for supplying the gas and demanding extra amount every time else he refuse to bring the cylinder to my house and left the cylinder un-checked. When this matter brought to the notice of the management over the telephone, the person advised me to manage the delivery boy for my betterment. On next time when the other person was appraised for the same complain, he said this is the system, you have to follow, they are the poor fellow, getting very less amount of salary. Thus I had complaied to pay extra amount on the demand of that deliverman and remained in such a safocating condition that he is the master and we are the slabes.
On many occations, the delevary man with out turned up to my house with the cylinder made remarks as the door was locked or returned from the ground floor as lift was unservisable or he brings less weighted cylinder or seal broken cylinder, which I refused to accept. As a result my both the cylinders gets exhusted and compaled me to beg the peoples for a cylinder or to approach the brockers to have a cylinder illegaly on high price or to suffer up to the extem.
At this moment I am terribly suffering, since my both the cylinder is alying empty from 20/01/2010. To day on several attempt when I get the telephone line and expressed my condition, I got a reply that, "we can't do any thing, at present delevary is going on for those who made their booking on 2nd / 3rd Jan, 2010".
My booking was made in 10th Jan, 2010.
Sir, I have been badly trapped by the system adopted by this distributer. Booking a cylinder is arathmatical game. 1st of all, one should be elegable to book a cylinder after 15 days on receiving a filled cylinder and he will be eligable to receive a fill cylinder after 15 days of the booking subject to availability.I was told supply of gas from the plant is intarupted. If it is fact, then how cylinders are always available in black market. In my area there are numbers of food out lets are running with thse cylinders only.
I think, these people givining me lesson, since I raised my voice against of the odds. I had been in Delhi for 5 Years, their I have seen, delevary boys are carrying with a weighing scale inaddition of their unifor and identity card. Most of them fear to receive any tips from the customers, and respond from the dealer was so promt and customer favour in one word is ameging. In Bengal, we can't even expect the delivery person carry a weighing scale. Once I asked Mr. Sannasi, the delivery man, about the weighing scale, he was surprised and made me surprised to reply that should he consume the gas on the way of my house from godown?
Any ways, My humble request to your good self, to find out the problems and get rid of me from this situations and get me a filled cylinder at the earliest.
Thanking you,
Prafylla Singha.
Consumer No. : 52803
Address : Arman Plaza. Flat No. : 01, 4th Floor. Dashodron. P.O. : R. Gopal pur. P.S. : Rajarhat. Kolkata : 700 136.

Sir, My LPG Gas connection no.- R - 41470 in Raghu Gas service Gurgaon.
I bookd my gas as on dt. 29.11.2009 first time after that i called to gas agency then he bookd again without gas delivery.

Then i went to gas agency every sunday he camited and bookd again & again. but gas has not reached till date.

Please let me know what can i do.
Thanks

hello sir, i am very up set beacause i am not receiving gas properly from our gas agency M/S MOHAN AND MOHAN GAS AGENCY, SECTOR 37, As I have already coplaine you last time that time they sent gas once properly. but now they are making many excuses . sir my gas no is 22867, in the name of shailesh singh. please take some action against them beacause they are not doing very well.


thanking you.



SHAILESH SINGH
HOUSE NO 303
HARKESH NAGAR
NEAR BABA MEDICAL STORE
HARYANA

MOB NO; [protected]

I am staying at Gurgaon, here in this city, every gas agency has complaint, as I read in news paper and i am even facing problem. Sringeri Gas Agency, Near, sector-7 and railway road crossing, has created lot of problems, They never pick the phone, and after lot of facing problems I booked my refilling (it over approx 10-12 days) the cylinder still not provided by them. However I reminded them before 3 days. As I heard from my friends, in this city every LPG Agency is adopting like this tact. Eighter they will not pick the phone call OR if someone got booked for refilling, they never deliver proper in time. Sometimes it also found, their cylinder come to house in less condition OR poor condition and gas can be found leakage. please do the needful, as LPG is today's essential needs of each family... and it is not possible for me, to take leave more than one day, for only this work.

Sir,
We have been waiting for the LPG refilled cylinder since 28th feb, 2010 from M/s.Jubilee Gas Agencies, Pala. My consumer no. is 989527 and whenever we contact phone number [protected]/213889 or 215889 the staff talk in an arrogant way and reply that there is strike/short of supply. It may kindly be noted that this is the exam period of school children. I am employed in a Govt. Dept. Without our knowledge, the agency which was near us about 6 KM was changed to Jubilee Agencies, which is 23 KMs away. I would request you to kindly intervene and arrange to supply us immediatelyi.e. today itself. (Pl. keep the complaint strictly confidential). Sunil Kumar NN.

Dear Sir, My LPG Gas Connection No NG19381, I booked gas cylender on 22-03-10 they told you will be get cylender with in 5 working days. today is[protected] till day i am not getting cylender till day. Always the deliver cylender more then 20days now you are requested to please ask them to deliver the cylender at the earliest.
LPG Gas Agency Address
Nangloi Gas Services
K-2 Adhaypak Nagar
Nangloi Delhi-110041, Ph :[protected]/25944438
Code : 9107239
My address are :
G-52/11, Laxmi Park, Behind Pir Baba
Nangloi, Delhi 110041
Mob : [protected]

IOCL — LPG

i have complaint against sheel gas service, the distributer has been never provide me gas cylinders against my booking on the time, every time he has been taken more than 10 days. So please told me what i will do against him.

Indian Oil — lpg

I visit to agency every month from 6 months for second cylinder but the agency said come next month
I 13 months old consumer my consumer n. 27988 agency SINDHU ENTERPRISES (107300)
Please solve the problem
thanks
BASHARAT ANSARI 0 block H n. 438 SUNDER NAGARI DELHI 110093

I'm Indian Oil LPG customer. I book my cylinder but till date I have not received any cylinder at my home. I every day trying phone to gas agency but they are not picking any phone call[protected], 2503846)

This agency never picking any phone call staff behavior is very poor.
Please short this problem

Gas Agency address is: as Services, 2/142 NAWABGANJ KANPUR Kanpur, shri krishna sai gas servise Kanpur-2008002


SOMESH KUMAR SONKER
TYPE-2, Q.NO.11, LAXMAN BAGH, I.T.COLONY, KANPUR-02
Phone: [protected]

Dear Sir,

Last year my father-in-law expired. In our house our LPG connection is my father-in-law name. now the same connection is transferred in his son name ? and what is the charges for same ? and what document required for same ?
This connection is in Dharwad Dristict, Karnataka State.

Please direct us, what we do.

Thanks.

With warm regards.
Shanbhag
[protected]

Dear Sir,

I have booked may LPG Gas cylinder on 18.08.2010. My Gas connection No is 614719. When I visited the dealer of Darshan Gas Service at Kharigaon branch the person toled me it will be supplied today only i.e. on 28.08.2010. But, till the date it has not been delivered. When I phoned to main branch of Darshan Gas Service, Kalwa branch the lady told me your booking date is 28.08.2010. It means the man of Kharigon branch has registered my booking on 28.08.2010, when I visited on second time on 28.08.2010. What about my first booking i.e. of 18.08.2010. I have entry of date of booking i.e. on 18.08.2010 in my pass book supplied by Agency. Please look in to the matter and do the needful.

LPG Gas Agency address

Darshan Gas Service,
Kalwa, Dist - Thane,
400605.

My Name and Address

Shri Vasudeo P. Pingulkar,
107, Tanuja CHS, Premnagar,
Kalwa, Dist - Thane, 400605
email ID - [protected]@rediffmail.com
Mobile No. [protected]

Delay in delivery of cylinders

I am subscribed to the commander Gas Service Rajajipuram Lucknow from last more than one year I observing that after booking a cylinder I used to follow up usually 5-6 time in every alternate day and every time I got fixed reply that "In a day or two we will deliver cylinder at your doorstep". I got delivery of cylinder usually after 15-20 days of booking. So I just want to raise your concern towards this point that your dealers are not providing proper sevice to the customers..

Sir my name ravi parasar sir mere indian gas connection ko bukking kiye hua one month se jayada ho gya hai gas dilevri nahi deta hai.complent karane ki baat karo to kaheta hai jo karna hai so kar lena maine aligarh rignal office main complaint kari to vaha bhi kuch nahi hua usse iski satghat hai ye usko bhi paise deta hai or sari gas black kar deta hai. main sir aap request karuga ek baar aap investigation kara kar truth ka pata lagaye main aap ka bhut aabhari rahuga. balaji indian gas services soron ditt, (kashiramnagar) uttarpradesh (u.p)



thanks
ravi parasar moh.katra matth soron
ditt.kashiramnagar (u.p)
mo. [protected]

dear sir,
the service rendered is not satisfied and hence second agency may be selected for performing good service to all consumers of sree sree gas at kodad on the basis of arro gant attitude
sunkaran