[Resolved]  Indian Overseas Bank Ecs Not Claimed — ECS not deducted from account due to internal issues of Bank

I have an Account in IOB FORD INDIA EXTENSION COUNTER. My A/C no 806. I have three ECS processed from this a/c no for the past five years. But for the month of december 09 the ECS for the amount of 4966 and 1966 has not been deducted. I enquired with the bank and was literally shocked to hear the reason that due to insufficient fund my ECS has been rejected where as I have sufficient fund on my account. MOre over I proved them that I had suficient balance on my account and they say that you are having account in FORD EC and the ECS is being processed by IOB MM Nagar branch.There has been some manpower constraint in the branch and hence new person done the looking after the ECS deduction for this month does not aware that this ECS is for the Account of FORD EC. I faced the same issue in the month of October also.I faced a huge level of depression and mental stress due to tis. I also have to pay extra charges as a penalty and more over I have to avail Leave from my office for paying the Same.MOre over This default will also refelct in my CIBEL. Hence I need justice.
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Aug 14, 2020
Complaint marked as Resolved 
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