[Resolved]  Indian Postal Service — to surrender money of registered parcel

Address:Palakkad, Kerala

Respected sir,
I have to report a complaint against staff of postoffice, cherpulassery, palakkad dist, kerala state. I didnt know the fact that liquid samples could not be send to australia where my husband resides and i went to the above postoffice with liquid medicine samples. It was properly packed,wrapped in a cloth n wrote the content on the wrapper. l told them it was liquid medicines. They told ok,stamped and i payed Rs 309. After 10min,they called me and told that my registered parcel cannot be send. I went to postoffice and they asked the receipt and gave them in the hope that they will return the money i spend. they turned that paper into bits and gave my parcel back.when i asked for money,they shouted at me. On the slip pasted on the wrapper by them,it is written as follows..fgn-AIR-RL CHERPALCHERI [679503] A RL[protected]IN, counter no.1, OP-Code:CS, PrePS:Rs309.00, wt:375gm,02/01/2012, 13:53. i lost my money only because of their carelessness.. This should not happen to any other customers. so kindly do the needful with all your heart.
Thanking you,
Dr.Shaniba K Shereef
kindly do mail me at [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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