Indian Railway — Auto cancellation of W/L e-ticket

114 Reviews
 Rajesh Singh

This is really surprising policy of indian railway where the the wait-list e -ticket will be automatically cancelled after chart preparation. At the last moment when you are hoping for best, if the odds are against might be without ticket in minutes. When e-ticket facility is given for passenger easiness and make them comfortable with the use of latest technology, Lot of us are suffering bad side of this. Thanks to Indian railway. I strongly feel this policy should change, and an alternative solution has to be provided. Because suppose we are getting W/L 10 by internet booking, we are hoping it will get confirmed after chart preparation...but surprised to see if it not confirmed we are without ticket as ticket is automatically cancelled.

I urge INDIAN RAILWAY to please consider this policy and change it soon by using latest and managed softwares for people who don't have other choice rather that travelling on same day at any condition.

An Indian([protected])

Complaint comments  113 Comments     Updated: Share0Tweet0Share0


I fully agree that it's a partial rule which can be easily won if it's fought in consumer court. But no one has the time to do it. Thats a sad part. Even Indian Railway knows that.

I see that when a reserved seat passenger travels in Sleeper class(SL), the same seats are left open for day time travellers. I mean during day time any person taking a sleeper ticket will be able to sit on your reserved seat. This is a partiallity because if that's the case then let the Indian Railways allow day time traveller for even AC 3 tier, AC 2 tier and AC first class.

What i see here is a bunch of partial rules which i don't know who makes this? If any person seriously pursues, the Railways can be brought to it's knees because you are paying your hardly earned money for travel.

Let it be fair for all classes whether you travel in Sleeper, AC 3 tier, AC 2 tier and AC first class. Why the indian railways has to show the partiallity. It's not british rule now as i know of.

If the daily travel passenger can sit in the Sleeper compartment during day[again partial rule], why can't a e ticket waitting list people can't be considered. I don't think there is a need to ask Indian Railways for this. Someone has to file in court. But no one has the time as i earlier said.

Rajesh is absolutely right. It is a horrible way to treat e-ticket holders.

I had a similar bad experience that my current WL number had come down from 50-60 or so to just WL2 few hours before journey. So i set out for the station (takes me about 90-105 minutes) . When i reached there & checked the charts, i found that people with current WL upto even 100 or so had got confirmed, whereas my WL 2 had got deleted at the time of chart preperation simply because it was an e-ticket !! I had to go back all the way, as i did not want the tension of being a ticketless travellor.

The Railways can very well upgrade/automate their programs so that at the time of chart preparation, pending WL tickets are confirmed in strict sequence - the status will get automarically updated, so there is no question of anyone being able to cancel the e-ticket thereafter !

- Bosco
After reading all reviews, I think auto cancellation is good step from railways... completely agree that everyone should have a valid ticket. But on the other hand if in case of online ticket, the status should be updated asap so that the customer wont think that they wont get the refund.
indian rail I HAVE 3 PASSENGER (PARTIALLY WAITLISTED ETICKET) 2 CONFIRMED and one unconfirmed on 1AC. Can everybody travel?
why the irctc detected money from W/L cancelled, even the the cancel has to get from irctc

Indian Railways — Refund for vehicle transfer funds

I have booked a motorcycle for transfer from trivandrum to hyderaad on 23 march 2012 but on that day itself i cancelled the booking .
The transaction number for the booking is ::366906.
i want to know the status of my complaint which i have registersed to Cheif Commercial Officer ,Chennai kerela.
regarding wait listed e-ticket-
If there is a waitlisted e-ticket then with the proper ID, a passenger should allowed to take printed ticket if he wish to travel, subsequently online TDR request is locked for that PNR. For those this journey is really important.
if waiting ticket not confirm then what refund will be credict if e ticket book. any deduction is there ?
How i will get refund of wait listed ticket which is not confirmed & so not traveled on that ticket. now i want refund of that ticket. how i will get refund & what is the prosiger for that. plz reply as soon as possible
Then why waitlist ticket issued from the counter is allowed to travel, If you get a waitlist 1 just an hour before chart is prepared. Would you pack your bags for travel or cancel your travel plans. Railways should at least provide TC with waitlist for last WL20 passengers. So that at least they can travel with those tickets. Getting a general ticket from LTT during holiday seasons is going for an adventure. You wont get easily to the counter before taking someones punch, secondly you would smell bad, everyone would push you left and right. None of your deos would work. Thats not enough, now when you go to catch general seat, you see a long queue which is waiting for at least 8 hours before the departure of the train. you will wonder if you will be able to enter the boggie or not. Imagine rest of the journey for long trains. At least for last 20 waitlist passenger tickets should be valid.
I have suffered from this problem i was coming from Chennai to Bangalore there was only 10 waiting list, when t.t person came at 11:30 pm to check the ticket he is saying get down from the train on next stop your ticket has been cancelled.IT was very pain full condition for me so that i changed that palace and went to another coach and came to Bangalore with out ticket..i want to ask the Indian railways that you are making any rule for people convenience or you want to put people in trouble...THINK ABOUT...AND CHANGE THIS RULE IMMEDIATILY

i want to know that how many days taken from indian railway to refund my many. my pnr no. is [protected] from alwar to ambala cant on dated 28.05.13. But when chart prepared my ticket status is confirm wl -001 and wl -002. so accordingly indian railway rules waiting tickets are automatically cancled and refunded but since last five days i am check my bank statment but there is nothing as refund.
i want to know that how many days indian railway takes to refund for waiting e-ticket and how many days takes to refund my confirm ticket file tdr cancelation.

please reply to
I have booked TATKAL E ticket from Vishakhapattanam to Nagpur for 7.6.2013 train. First it showed the wl no 17 then 10 and after chart prepared it showed wl 2. It is suggested that as soon as it is declared that the chart is prepared, it should also declared that all wl has been automatically cancelled. There is no meaning in showing wl 2 after chart is prepared.

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    Indian Railway - Auto cancellation of W/L e-ticket