[Resolved]  Indian Railway - Non - Refund Of Cancellation Of Waitlisted Ticket — Refund of amount for waitlisted ticket on which journey was not performed

Address:Jaipur, Rajasthan

TO,
CHIEF COMMERCIAL MANAGAR(REFUNDS)
H.Q., Office, NWR, Hasanpura, Jaipur.

SUB – Refund of amount for waitlisted ticket on which journey was not performed

Respected Sir,

It is hereby informed that I had booked one 2AC - Railway Ticket pertaining to journey from Jaipur to Ahmedabad. The details for the same are as under.

Joureny Date : 14/9/2008
Train No. : 2916
PNR No. :[protected]
Ticket No. : 05335409
Status : Waiting List.

As the ticket was not cofirmed before the journey, I had decided to cancel the said ticket and hence I reached to Jaipur Railway Station and cancelled the same on 14/9/2008. In this connection, I received one Ticket Deposit Receipt No. B001496 from Jaipur Railway Station wherein it is clearly mentioned that within 90 days I will get my money back at my given residence address but the period of more than 2 years have been lapsed and till date I haven't received refund from Railway Dept. till date. During this period, I followed up a lot but no positive reply received from Railway Dept.

In view of the above, I hereby request you to look into the matter personally and help to get back my refund money at the earliest.

Your early action in this regards will highly be appreciated.

Thanking you,

Yours faithfully

(Saurin Dave)
Gandhinagar, Gujarat
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Indian Railways — non refund of waitlisted ticket...

sir,On 02.12.09 I bought a railway ticket at Mangalore Railway counter for Train No.6517 of 25.12.09 from Bangalore to Mangalore. Ticket no.93964810 PNR[protected],by paying rs.1674/=only.(dr.ksm rao&mrs.jayagowri) Later we left to Sri Lanka and arrived on 25.12.09 around 5.05pm to Bangalore. rushed to Bangalore city Railway station and after display on chart, late evening ,we realized that we were waitlisted W/L 4 & 5.stood in a long queue t cancel the same and collect refund. The person in charge said I had to collect refund at Mangalore as I had booked the ticket at mangalore.i asked the rule for the same and he was irritable as if he was the final authority of Indian railway. (we travelled by Volvo bus we have retained bus ticket) on arrival to Mangalore, i presented the ticket at the reservation counter at mangalore.they said I should have done this within 12 hrs- which is practically impossible!. They said I have to deposit the ticket with station master of Mangalore, who refused to take it as its a waitlisted ticket, returned my letter &ticket, verbally adv. me to contact ur esteemed office.scince we have not utilized the train/not even seen your train its unfair my money is with railways&my precious time isgetting wasted,plz let me know further procedure for refund-in this special case. you may plz forward this to concerned authorities to modify present rule (if any)which is not in the interest of common man….sir….DR.K S MADHAVA RAO.-MBBS,DPM,(NIMH),FIPS,MAPA(USA)--PRAJNA,GOKARNATH TEMPLE RD,KUDROLI,MANGALORE-575 003. .repeated request all concerned inc ministry -ders no reply
Since last 4 months, there is no reply from Railway Dept. and hence i fully dissatisfied with the services of railway dept.

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