[Resolved] Indian Railways (Avadh Express) — T.C. charging necessary for luggage | |
Dear Sir, This is Shyam Kumar Varma, resident of Mumbai. I was returning from Basti station (U.P.) to Mumbai via Avadh Express(Train no: 9040) on 27 Nov 08 and had 3 tickets + 1 waiting list ticket with a luggage of 140 kgs approx. I have already weighed the same 2 times from my side also. But When the train entered to Madhya Pradesh on 28 Nov 08, 2 T.C.'s came with a faulty weighing instrument (The local bhangar wala carries the same type of weiging instrument). And they weighed my luggage & said my total luggage is 180 kgs and charged me 2720 Rs for excess fare. They did not even considered my 1 waiting list ticket for luggage purpose. He said only 3 person's ticket will be considered and luggage of 105 kg will be considered. I argued with them a lot that this is wrong but it was of no use. The T.C was also accomapanied by GRP police and T.C said that i have to get down at next station and they will handover me to GRP police station to face the consequences. Finally the matter was settled by 908 Rs and I was even given a receipt for the same. I don't if this receipt is original or not. But i knew what happenned was not correct, but was forced to pay since i was not alone but was travelling with my wife, old mother and brother and did not want them to suffer. 908 Rs is not a big deal for me, but Indian Railways need to take action against such T.C's. One most important thing, When the train enters Madhya Pradesh, many such instances occur. I repeat such things happens many times, as soon as the train enters M.P. Pls do the needful as others atleast should travel safely without any mental torture which i had gone through. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Railway TC — unnecessary charged by TC
Hi,Sir/Madam,
My parents had traveled on 21 july 2010 from Ujjain to Ahmedabad .
the problem started at the ujjain station, as per new time table (changed since 1 july 2010) train comes at Ujjain station at 00.10 A.M. so my parents reached at station on 20 July 2010 night because day and date changes after 12 in night , there they found somebody else already was there on there seat , actually they were also right on there place because they had also ticket for the same seat ,but they boarded at Indore station where train started before 12 A.M.
at the Ujjain station T.C said to my parents that they can seat on there alloted seat as it is Railway system fault ,but as soon as train started and Nagda station arrived T.C started troubling my father and mother who are 71 and 62 years old respectively and my mother has cancer and suffering from arthritis problem. T.C was threatening to my parents that they should get down or he will make without ticket charge against them ,he was repeatedly asking Rs.900 from my parents,at Ratlam station T.C asked to buy new ticket or else give him 900 Rs.how can and why a old person get down at the station in the rainy night who is having right reservation ticket? finally negotiation started between my father and the T.C , T.C said okay give me 600 Rs ,& later on at 300 Rs. he allowed to sit till Baroda station ,at Baroda station my parents had to get down from the train & had to bought a new local ticket from Baroda to Ahmedabad .
Actually T.C's intention was only to take money from my old father who was poor and helpless in running train .
I appeal to consumer code pls take action against the TC who was on duty from Indore to Baroda on 20 July P.M.to 21 July 2010 P.M.in Indore-Gandhinagar exp (shanti exp).
If there is still humanity exist in this world so you will definitely take action against the T.C so that next time onwards no one such a poor and old people like my parents will have to face such problem who were naive and innocent and right on there place.