[Resolved] Indian Railways — Misbehave by railway staff after showing ticket issued by IRCTC | |
This incident happened on 13th Jan 2009 at Kollam Jn, Kerala while Me and my friends were coming from Chennai in No.2623 Trivandrum mail S5 and booked Talkal e-ticket. Since it was a talkal ticket we booked the ticket as a group ticket from Chennai to Trivandrum, but we needed to get out at different places. Me got out at Kollam station and the ticket was with my friend who was going to Trivandrum. when i came to the exit one lady and a gent examiner asked the ticket and i told them its with my friend who is in the train and was a group ticket. they caught my bags and asked me to bring ticket from my friend( actually it was twice checked along the journey). But the train was about to start, i called my friend and he ran from his compartment to show the ticket while train was moving. We asked about the inconvenience but the examiner behaved rudely and harassed us. The examiner hold the ticket with him for questioning him. After few seconds quarrel only my friend got the ticket. At last my friend got the ticket and luckily manged to catch the running train. After train has gone the examiner didn't allowed me to go and told me "now you don't have ticket, going to hand over you to police and you don't have age to talk to me" and he called me thief and harassed me in front of the public. I think that examiner needed bribe..Will I get justice????? I want to know do the passengers have any rights to question? Are we the servants of railway employees? Is it the right to check tickets at railway station after getting out from train? (they can do it in the train).Stop this insensible process!!! Who will be responsible if anything happened to my friend who ran to catch the running train?? Is this is the customer welfare of INDIAN RAILWAY??? What action can the authorities can do??? Please do something as soon as possible so that other passengers may not have this experience.. Regrads Renju R Pillai kerala Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 23 Comments | |
Comments
Indian Railways — Mismanagement and harrasment in indian railways
To,The Railway Minister,
Rail Bhawan, New Delhi
Subject: Complaint against problem faced during travel in Jammu tawi express dated 8th November 2009 from Jammu tawi to Pune.
Respected Sir,
With due respect we Citizen of India, want to bring to your kind attention about the problem we faced during the journey from Jammu tawi to Pune on 8/10/2008 in Jammu Tawi express.
Following trouble we faced:
We were total of ten persons (2 families, with our old aged parents, wife and children) and along with us there were other families too. We started our journey from Jammu, we sat in a compartment not having any indication thereon that it was a ladies compartment, and neither there was any guard or police man to tell about that. But on Jalandhar railway station, police started harassing us to vacate the compartment being ladies. They separated we people, when we spoke against that they started using abusive language. It was very difficult for us to manage such a situation in the mid way of journey with our old parents and children.
We just want to bring to your notice that how the common man who is not the regular traveler on that route will come to know about that. So, we request you to kindly pay attention on our complaint and take necessary action so that passenger would not face these problems in future.
Your’s truly
Citizens of India
We visited from Ludhiana to Tirupati in 3A class by Navyug Express train No. 6688. The date of Journey was 10-Oct-2008. Our PNR No. is [protected] and transaction ID is [protected].I booked this ticket by IRCTCs e-Ticketing Service. After booking the IRCTC delivered a ticket on my e-mail and I taken the printout of that ticket. When we reached at Tirupati station on 12th morning, a lady staff member demand the ticket to see and we shown the ticket and ID card but on that time she was started to say that this ticket is wrong, here is not mentioned the ID card no.. We were requesting to her that this ticket is supplied by IRCTC and you see your record and according to record we are showing the ID card. But she was not listening any thing and some other staff members who were available on duty on that time they were also supporting to her. She was using very rough language. She wasted our 2.30 hours and disturbed us mentally very much. We tries to convince her by many type of efforts, we shows the messages on our mobile sent by railway, we was showing the another ticket on our laptop but she was not ready to see any thing. In mean time we sees that she was doing like this and by another ways with the lot of passengers. It is very bad. I want a good punishment for her.
Name of Passengers: Mohd. Azam and Sant Kumar
Address
Sant Kumar
Principal
S.M. Degree College
Lehragaga-148031
Distt. Sangrur (Pb.)
Phone: [protected]
Name of Passengers: Mohd. Azam and Sant Kumar
Address
Sant Kumar
Principal
S.M. Degree College
Lehragaga-148031
Distt. Sangrur (Pb.)
Phone: [protected]
Hon'ble Railway minister
Govt of Railway
New Delhi
Sub:Not refund of i ticket PNR[protected]
Sir,
I materlise a railway i ticket regretly it is not confirm So I canceled I ticket from railway counter ticket no. A I 5 I 07052 JBP Railway station I am written many e mail to irctc they are not taking any response I would like to attend your kind honour into that 3 months has been passed I am not received my refund amount 3006.00 Once time I am sent a scan copy to irctc. What we can do for refund of amount please inform me. Excuse me for this trouble sir
Thanks
Rajesh Jain
Gotegaon
Govt of Railway
New Delhi
Sub:Not refund of i ticket PNR[protected]
Sir,
I materlise a railway i ticket regretly it is not confirm So I canceled I ticket from railway counter ticket no. A I 5 I 07052 JBP Railway station I am written many e mail to irctc they are not taking any response I would like to attend your kind honour into that 3 months has been passed I am not received my refund amount 3006.00 Once time I am sent a scan copy to irctc. What we can do for refund of amount please inform me. Excuse me for this trouble sir
Thanks
Rajesh Jain
Gotegaon
Indian Railways — Ticket checking outside train
This incident happened on 13th Jan 2009 at Kollam Jn, Kerala whileMe and my friends were coming from Chennai in No.2623 Trivandrum mail S5 and booked Talkal e-ticket. Since it was a talkal ticket we booked the ticket as a group ticket from Chennai to Trivandrum, but we needed to get out at different places.
Me got out at Kollam station and the ticket was with my friend who was going to Trivandrum. when i came to the exit one lady and a gent examiner asked the ticket and i told them its with my friend who is in the train and was a group ticket. they caught my bags and asked me to bring ticket from my friend( actually it was twice checked along the journey). But the train was about to start, i called my friend and he ran from his compartment to show the ticket while train was moving. We asked about the inconvenience but the examiner behaved rudely and harassed us. The examiner hold the ticket with him for questioning him. After few seconds quarrel only my friend got the ticket. At last my friend got the ticket and luckily manged to catch the running train. After train has gone the examiner didn't allowed me to go and told me "now you don't have ticket, going to hand over you to police and you don't have age to talk to me" and he called me thief and harassed me in front of the public. I think that examiner needed bribe..Will I get justice?????
I want to know do the passengers have any rights to question?
Are we the servants of railway employees?
Is it the right to check tickets at railway station after getting out from train? (they can do it in the train).Stop this insensible process!!!
Who will be responsible if anything happened to my friend who ran to catch the running train??
Is this is the customer welfare of INDIAN RAILWAY???
What action can the authorities can do???
Please do something as soon as possible so that other passengers may not have this experience..
Regards
Renju R Pillai
To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against Ticket collecter and T.T.E. Staff.
R/Sir/Madam,
I hearbly informe to u sir/Madam my mother is lot of suffered from TC of Malout(Bathinda-Punjab) and TTE of North Zone.
It is the time and date of 15/4/2009 of 5.30am of morning respectfully.when my mother demanded of ticket of Malout to Jind and Jind to Malout up and down also.and TC demanded the Sum of Rs. 114/-. and My mother Paid the All of them on the spot.TC give the ticket with no. J 455 / 3754 and
J 455 / 3755 Respectfully.
And after when my mother come backed from jind from Intercity Express(New Delhi to Sheri Gangangar) the Train was checked by few person and they checked ok.
And then Again checking from flying staff. one of them is checking serial no. my mother and abousing her. Is It manner to behave the Women ...?
he found my mother ticket is 10 Rs. less from actual fare. tell me sir/Madam here my fault is occured or not . it is fault of TC of Malout and suffered my mother from it.
My mother asked them inspecting officer it is not my fault it is fault of TC of Malout but he was not hear about anything about fare or any logic.
And he asked to my mother to fine the pay of 258/- Rs. on the spot otherwise he struck off from the train. my mother requested to again and again but he was not aggree and collect from Rs. of 260/- from my mother.
fine slip no. 930903
Reasons for charge Asked :-W/S/F Jind To Malout
Passanger name :- Sudesh Rani.
So tell me is it our fault ...?
Plz justic with us. and get forwerd suitable step against Flying staff and Tc of Malout.
Thanking u,
Rajinder kamar S/o
Sudesh Rani.
W.No.4, Krishna nagar,
St. no. 2, H.No. 52(Camp)
Malout-152107(pb.)
Teh-Malout, Distt.-Muktsar
Zone -Bathinda (punjab)
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against Ticket collecter and T.T.E. Staff.
R/Sir/Madam,
I hearbly informe to u sir/Madam my mother is lot of suffered from TC of Malout(Bathinda-Punjab) and TTE of North Zone.
It is the time and date of 15/4/2009 of 5.30am of morning respectfully.when my mother demanded of ticket of Malout to Jind and Jind to Malout up and down also.and TC demanded the Sum of Rs. 114/-. and My mother Paid the All of them on the spot.TC give the ticket with no. J 455 / 3754 and
J 455 / 3755 Respectfully.
And after when my mother come backed from jind from Intercity Express(New Delhi to Sheri Gangangar) the Train was checked by few person and they checked ok.
And then Again checking from flying staff. one of them is checking serial no. my mother and abousing her. Is It manner to behave the Women ...?
he found my mother ticket is 10 Rs. less from actual fare. tell me sir/Madam here my fault is occured or not . it is fault of TC of Malout and suffered my mother from it.
My mother asked them inspecting officer it is not my fault it is fault of TC of Malout but he was not hear about anything about fare or any logic.
And he asked to my mother to fine the pay of 258/- Rs. on the spot otherwise he struck off from the train. my mother requested to again and again but he was not aggree and collect from Rs. of 260/- from my mother.
fine slip no. 930903
Reasons for charge Asked :-W/S/F Jind To Malout
Passanger name :- Sudesh Rani.
So tell me is it our fault ...?
Plz justic with us. and get forwerd suitable step against Flying staff and Tc of Malout.
Thanking u,
Rajinder kamar S/o
Sudesh Rani.
W.No.4, Krishna nagar,
St. no. 2, H.No. 52(Camp)
Malout-152107(pb.)
Teh-Malout, Distt.-Muktsar
Zone -Bathinda (punjab)
Sir
I had booked ticket of train no.2115 Journey Dated 13.05.2009 in AC 2 tier through IRCTC at the time of booking i had booked the ticket for 3 passengers i got the waiting list ticket at the time of booking, but their is suddenly change in our progarm so i have cancelled one passenger out of three after cancelletion of one passenger.After preparation of chart remaining 2 passengers were confirmed as per current PNR Status
Passenger Current Status Enquiry
You Queried For PNR Number[protected]
Warning: No one is authorised to make any type of commercial usage like putting web advertisements or SMS service and Reproducing/Transmitting/Storing in its database, any content of www.indianrail.gov.in website, without prior written permission from Indian Railways. Violators will be severely prosecuted.
Journey Details
S. No. Train Number Train Name Date (DD-MM-YYYY) From Station To Station Reserved Upto Station Boarding Point Station Class
1 2115 SIDDHESHWAR EXP[protected] CSTM SUR SUR CSTM 1A
S. No.
Booking Status Current Status Coach Position
(Coach No, Berth No., Quota) (Coach No, Berth No.)
Passenger 1 CNF, GN HA1, B 16
Passenger 2 CNF, GN HA1, B 16
Passenger 3 CNF, GN Can/Mod
Charting Status CHART PREPARED
Please Note that in case the Final Charts have not been prepared, the Current Status
might change at a later stage.
As per the above status we board the train but conductor has told that your ticket is not confirmed and he asked to get down the train at Dadar station.
Please investigate the above matter and inform me who is responsible for mental harrasment as well as financial loss.
Awaiting your favourable reply.
I had booked ticket of train no.2115 Journey Dated 13.05.2009 in AC 2 tier through IRCTC at the time of booking i had booked the ticket for 3 passengers i got the waiting list ticket at the time of booking, but their is suddenly change in our progarm so i have cancelled one passenger out of three after cancelletion of one passenger.After preparation of chart remaining 2 passengers were confirmed as per current PNR Status
Passenger Current Status Enquiry
You Queried For PNR Number[protected]
Warning: No one is authorised to make any type of commercial usage like putting web advertisements or SMS service and Reproducing/Transmitting/Storing in its database, any content of www.indianrail.gov.in website, without prior written permission from Indian Railways. Violators will be severely prosecuted.
Journey Details
S. No. Train Number Train Name Date (DD-MM-YYYY) From Station To Station Reserved Upto Station Boarding Point Station Class
1 2115 SIDDHESHWAR EXP[protected] CSTM SUR SUR CSTM 1A
S. No.
Booking Status Current Status Coach Position
(Coach No, Berth No., Quota) (Coach No, Berth No.)
Passenger 1 CNF, GN HA1, B 16
Passenger 2 CNF, GN HA1, B 16
Passenger 3 CNF, GN Can/Mod
Charting Status CHART PREPARED
Please Note that in case the Final Charts have not been prepared, the Current Status
might change at a later stage.
As per the above status we board the train but conductor has told that your ticket is not confirmed and he asked to get down the train at Dadar station.
Please investigate the above matter and inform me who is responsible for mental harrasment as well as financial loss.
Awaiting your favourable reply.
because our punjab side tc is not good, most of the cases tc is faulty, because tc ask theperson you go in side the train demanding some money, pessenger pay the money, pessenger isrelaxed then i pay money, but after some time checking staff is came the harrased the person, you have no ticket, if thepasenger says then after your conformation i travell thistrain, the tc ask if proof then passenger issilence. this type harrasment is normal regularlys.,
but i request to you, the department is public related, so, please see the matter, today is other person harrash, but some time readly person will hrasseh
ok thanks
navjot singh
ludhiana
but i request to you, the department is public related, so, please see the matter, today is other person harrash, but some time readly person will hrasseh
ok thanks
navjot singh
ludhiana
hi friend i would like to clarify about the incident. you have indicated that you have booked a E_ticket.for a E.Ticket a Photo ID proof is must and so when you get down in different destination it will not be possible .the persons booked in single E-Ticket have to alight where the Id Holder himself alights.
my pnr no.[protected], status is GN/CONFIRMED, what is the meaning of that
To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Daljeet Singh
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Daljeet Singh
To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
ANJNA SHARMA
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
ANJNA SHARMA
To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Isha Sharma
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Isha Sharma
To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Raman Bansal
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Raman Bansal
To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Charu Sharma
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Charu Sharma
To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Rishi Chadda
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against the Mismanagement at Amritsar Railway Staion
Dear Sir/Mam,
With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.
Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.
Regards,
Rishi Chadda
HA1, B is now a current status of one of my client.what does that meant?is it confirmed or not.my client is coming from BBA to HWH via howrah mail.1A
Indian Railway — misbehave of railway staff
Today that is on 24 jan 2010.... person giving ticket had fight with one standing ahead of me in que. though the ticket window was to close after 5 min he did it before. i wanted to refill my smart card which is done on that window only. when i went to another window he refused me and said to go to west for which i have to buy platform ticket. and when i finally decided not to refill my smart card and buy a ticket he took money and return the ticket after giving 10 others standing behind me only because i stood against them...........this was so frustating.........Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6269
Pending
0
Resolved
1580
+91 11 2338 1213
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
View all Indian Railways contact information
Indian Railway — Re: Misbehave & Mistake in chart
To,Respected Rail minsiter ji,
Dear Sir
PNR [protected], Date 16/07/08
I booked my ticket form agra cantt(AGC) to pune through irctc.co.in. As per irctc, waiting listed candidate name will not be appear on chart and those can't Board in train but in my case, name was present on chart at Agra cantt station. TTE not allowed to board in traion then i went to S.S. and told my problum. He said ur name is not there on chart. Again i shown him chart. Name was there. For this He argument with me alot & used some abuse language also but he made charge against me for misbehave & worte a memo to RPF. I faced lot of trouble at agra cantt station. I aksed that person name too but he didn't tell his name any how.
I talked to irctc person(Customer care)then he told it may due to mistake from railway. We can't do any thing. Any how I missed train & my chance for interview.
Please Do some thing to upgraded your railway staff behave.
Thank you Sir
yours truly,
Rajeev kumar gupta
[protected]