[Resolved]  Indian Railways — Fine for platform ticket

Today I had faced with a kind of discrimination with the railway police. My wife was leaving home and by the time I reached station it was just 5 minutes away for the train to leave. I went to the platform ticket counter and there was a huge queue there. Hence there was no other option but to ask her of the chief ticketing officer. I went upto his room and explained the emergency to him and he agreed me to enter the platform provided I take a ticket on my return. I ensured that my wife has boarded the train and while I was returning another office caught me for not having the ticket. I explained all this in detail but she denied to let me go. Meanwhile, there were 4 people also caught by the same officer for not having the ticket and once she found me in, she just let those people leave and I was asked to stand there and pay the fine. I even went to the officer's room but the same person who had given me the consent to go in denied to identify me. I wouldn't mind paying the fine, but there was an utter discrimination against me while letting lose some people who has committed the same offense. Moreover, the queue at the counter was so enormous that my wife would not have made to the train incase I stood there to buy the ticket. Anyways, I hope that there would be some more better and effecient mechanism in the near future.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Indian Railways — Issuing of local train tickets at Tambaram

Respected Sir/Madam,

This is in regards to the long standing Queue at the Tambaram railway station for issuing the Local Train tickets to the people. I notice that though there are 2, 3 counters for issuing tickets, but theres just one working counter where the train tickets for passengers are issued daily. People stand in such long queues in the morning. I dont understand why the railways is so irresponsible on simple things like this. People stand in the hot sun just for one ticket. when the people travelling in the train are loyal and doing their duties as an obedient Indain Citizen...why cant railways reciprocate in the same way.
Please consider this as a humble request and open few more counters at least during the peak hours of the day!!!
Thank you.
Its very bad for such a huge public sector firm... that they dont hav a simple machine for plat form... But friend u can move to a court to prove ur innocence... The indian railway should mind one thing that the revenue they earns is passenger's payment n the officials should also keep their dignity while dealing with passangers.They should ensure that they deals correctly... So please deal these simple things first...
The Same kind of Incident happened me too in chennai and its Tambaram Sanatorium RailwayStation chennai. They asked me money. When I paid they give receipt of type excess fare from Beach station to Tambaram with out ticket. But the incident happened is was I dont have platform ticket. If the railway employee really have enough tallent please catch people who wont buy ticket for travelling. They leave all fraudulent and cheaters and even the person who kill people by bomb or gun at railway station happened in mumbai. Is really railway taking steps on that? railway employees should feel shame for that.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information