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[Resolved]  Indian Railways — Chart not prepared even before an hour of train departure – so experience hell lot of problems

Chart not prepared even before an hour of train departure – so experience hell lot of problems

I encountered almost same problem.
I booked e-tickets (3 berths, for me & parents) in 7032/ Mumbai Express, date of journey 26 Dec 09. PNR –[protected], from Hyderabad to Solapur. Train scheduled departure was 20:40.

That day I was checking status through all means till 7:45 PM but my status was WL/17, WL/18, WL/19. Now its only 1 hour for departure so I cancelled my journey by that train.
Next day I expected that those tickets where already cancelled & I will get my amount refund (because by rule wait listed e-tickets automatically get cancelled & you can board the train).

But what a surprise, ticket was not cancelled & when I checked PNR status, 2 berths were confirmed & one was wait listed.
And now when I trying to cancel it message is prompted that “chart is prepared & ticket can not be cancelled”

So now I lost ticket amount, cancelled my journey, arranged travel by other means at high cost and apart from that big mental stress & physical torturer. We can’t take any decision even before an hour of our train departure.

At least, I should get full ticket amount refund.

Regards,
Mahesh Kulkarni
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 Comments     Updated: ShareTweet

Comments

You are right. It happened even to me.
Indian railways is one of the worst with their onlne website. I really dont understand who is doing the technical work for this irctc.co.in website.

Its really absurd that even in the booked ticket history, if you want to print the already booked ticket, there wont be any seat number and coach number.

What is the use of having a ticket without seat and coach number ?? Cant they add these 2 items in the booked ticket history ?

Nobody is complaining and nobody is improving..

If someone is listening then please make these changes in irctc.co.in to reduce further problems.

thanks.
Indian Railways is absolutely pathetic. After all the taxes we pay to the govt for the betterment of atleast the public means, what do we get in return > a Smelly, stinky, Dirty, coach to travel... the washrooms are so god damn awful that you cannot even stand it fr seconds... provide awfully unclean and unhealthy food ... proly stale as well ... so the Govt has all the money to buy property of thousands of crores for themselves, but when it comes to doing something fr the country .. they dont wanna do it .. coz they think the JANTA is use to uncleanliness .. so they wud travel anyways ..whether its clean or not .. else where wud the Janta go .. taking things fr granted ..isnt it ?? they cannot make one stupid ticket booking website properly ..
So the websites up at 8 AM .. first you wud try a zillion times to login it wont let u .. the server wont respond, everything wud freeze, u may encounter various other errors while trying to load the page . and finally when it wud work .. OMG .. theres a HUGE WAITING list number that u wud get ..

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    Customer satisfaction rating
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    Indian Railways Phone
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    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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