[Resolved]  Indian Railways — Rejecting refund for Cancelled Train

This is to inform you that my E-ticket Refunds ( details mentioned below) has not been credited to my credit Card Card account despite of submitting the TDR's and request letter well within stipulated time to appropriate offices and regular follow ups every week.

Even this is dully acknowledged and then requested by Mr V P Indoria – Sr Consultant IRCTC, New Delhi wide his letter nos. 2003/IRCTC/ERTD/Refunds dtd 6/12/2007. This letter from IRCTC clearly mentions that the applicant has applied and submitted all the relevant documents in time and the e-tickets refunds due to him should be considered.

Despite of this, it appears that there is non-compliance of the order of IRCTC E-Ticket Refunds Branch letter nos: . 2003/IRCTC/ERTD/Refunds dtd 6/12/2007.

May I sincerely request you to pls look in the matter and do the needful to actuate the refunds due to me at the earliest and oblige.

I was supposed to travel from New-Delhi to Baroda on 31/5/2007 ( we were a group of 19 family friends supposed to travel by 2952 Rajdhani Express ) but the train was cancelled on that day because of the Riots / Track damages caused due by ongoing Rajasthan Gurjar Riots at that point of time... I deposited all my Six E-Tickets at Hazrat Nizamuddin Raliway Station and obtained a TDRs. Out of this SIX TDR's I am fortunate that I have received Refunds for Three TDR's.

The TDRs for E-Tickets were then forwarded to Chief Commercial manager – Refunds, New Delhi on 7/6/2007 by Registered Post.

Since, the destination station of my travel falls under Western Zone, the TDR's were forwarded to Chief Commerical Manager – Refunds, Mumbai.

Sr. No Ticket PNR TDR Number Amount
1 [protected] 084284 Rs.3770=00
2 [protected] 084283 Rs.6795=00
3 [protected] 084282 Rs.5565=00

With Regards
Sulax Shah
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Aug 14, 2020
Complaint marked as Resolved 
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DAT OF JOURNER[protected]
REASON FOR TDR TRAIN CANCELLED
TRAIN NO 7037
PNR NO [protected] [protected]
sir we are given all detail but till date my money was not deposit in my againts ac

Indian Railways — Non receipt of refund amount on cancelled e ticket even after 123 days

Sir,

I had to cancel the e ticket for my journey from Chakki Bank to Indore by 2920 Malwa Exp., dtd 25/05/09 as the train was cancelled due to riots in Punjab (PNR No. [protected] / Transaction Id [protected]). A TDR for refund was filed on 02/06/09 (Ref No ekt[protected]).

More than 120 days have passed but I have not received the refund amount.

Regards,

S.Sen

tour & insurance point — cancellation of railway ticket

I have tried so much, but it is not possible. so please cancel the ticket, pnr number is [protected],ticket no.[protected] dated:16/10/2009 , franchise code 10055.Please cancel the ticket as soon as possible.
Dear Sir,

I would like to drew your your attention that transection under ID No.[protected] failed & transection could not materlise but an amount of Rs.559 has been debited from my account. You are requested to arrange the refund.

M.L.Batra
29.10.2009

Indian Railways — Reimburse my claim from the Railway Organization

To,
The chief commercial manager
southern railway
madras-600003

Subject: Reimburse my claim from the Railway Organization

Sir,

I am Mr. Anup kumar chowdhury, 64 years old from Burdwan, West Bengal. I went to Vellore CMC hospital to check up my left leg (plastic surgery) on 12th December, 2009. I planned to travel from Vellore to Visakapattanam on 16th December by Yaswantpur express (Train No 2864). That’s why I bought the confirmed ticket for me and my wife at two months ago on the said date by Yaswantpur express. The train should had left the vellore station on 16th December at 11:45 pm according to my confirmed ticket. But Railway management changed the timetable between that period and I was not informed regarding the new timetable. So I was totally unaware about the new timetable. As per my ticket I reached the vellore station according to the train scheduled which was printed onto my ticket.

Now I want to share my horrible and sad experience with the prestigious railway organization. As per my confirmed ticket I go into my reservation coach (S6) on the scheduled date and time. My PNR no was[protected]. The TTE started badly behave since we (me and my wife) go into the coach. The TTE told us that we have to give the fine amount of Rs. 1600/- ASAP. Then we showed up the TTE our confirmed ticket again and again. But the TTE did not listen to us a single word. Even the TTE rudely told us that you have to give me the fine amount otherwise I will push both of you from the running train. We told the TTE that I do not want to give you the fine amount as I have my confirmed ticket and also Railway did not inform me about the new timetable which is12: 30 AM instead of 11:45 PM.

As I earlier said you that I was returning from the Vellore CMC hospital after checking up my left leg (plastic surgery) with my wife. Unnecessarily we had to face the remarkable trouble while traveling by the train. Finally we had to pay the unjustified fine amount of Rs. 800/- to the TTE.

Now the saddest thing is that the TTE did not arrange us a single seat while traveling. We had to spend the long journey of 15 hours in front of the toilet door without sleeping and seat. Now sir, what will be your comment after knowing my bad experience with the railway organization? Probably I don’t know how many passengers have been suffering like us on daily basis.

Now the conclusion is that you can not return me anything apart from the fine amount and reservation charges. That’s why I want to claim of Rs. 800/- plus the reservation charges with interest from the prestigious railway organization ASAP. Please reimburse my claim.


Hopefully we will get justice from our prestigious Railway organization. Expecting my claim ASAP. If you want to know any other information apart from this please let me know through the email.

Note: I am, SANTANU KR SINHA writing this email on behalf of my Father in law ( Mr. Anup Kumar Chowdhury).

Thank you.

Regards.
Anup Chowdhury,
88 BaburBag, Panchanantala
Burdwan,WB
713104
This is to inform you that my E-ticket Refunds ( details mentioned below) has not been credited to my credit Card Card account despite of submitting the TDR's and request letter well within stipulated time to appropriate offices and regular follow ups every week.
May I sincerely request you to pls look in the matter and do the needful to actuate the refunds due to me at the earliest and oblige.
TDR Details

>> > Transaction Details
>> > PNR Number [protected] Booked On[protected]
>> > Transaction ID [protected] Ticket Type eticket
>> > Class 2S Internet Service Charge Rs 25.00
>> > Date Of Journey 25/10/2009 Ticket Charge Rs 192.00
>> > Bank ICICI Total Rs 217.00
>> > Train No 608 Railway Zone IRCTC
>> > From Station MATHERAN(MAE) IRCTC Zone IRCTC
>> > To Station NERAL(NRL) Quota General
>> > Ticket Details
>> > S# Name Age Sex Coach Seat Res-Status
>> > 1 MANEESH SINGHVI 35 Male D1 0005/ Booked
>> > 2 RAJNI SINGHVI 34 Female D1 0004/ WS Booked
>> > 3 NEERAJ BHANDARI 36 Male D1 0006/ Booked
>> > 4 NITIKA BHANDARI 33 Female D1 0007/ WS Booked
>> > 5 NISHTHA BHANDARI 8 Female D1 0008/ WS Booked
>> > 6 MANVI SINGHVI 7 Female D1 0009/ Booked
>> >
>> > Reason For TDR : Train Cancelled.
>> > TDR Status : CCM Registered
>> > Reference No : ekt[protected]
>> > TDR Zone : SCR
>> > TDR Filing Date : 27-Oct-2009
>> > Refund Status : Refund under Process
>> > Refund Date : Not Available
>> > Refund Amount : Rs.0.00
Dear Sir,
I purchased one e-ticket as detailed below:
1. Transaction id : [protected]
2. PNR No. : [protected]
3. From : HWH to PTRU
4. Date of Booking : 25.06.10
5. Date of Journey : 29.06.10
6. Name of Passenger : B PAL
7. Sex : Female
8. Age : 63 yrs.
9. Train Name : Shaktipunj Exp.

Before boarding from Howrah station I enquired at Enquiry Counter twice whether the train would travel through Patratu Station since it was learnt sometimes the said train was plying bypassing Patratu. But each time they confirmed it would follow its normal route through Patratu station.

At Dhanbad Station it was learnt the train would not go to Patratu and I had to drop at Dhanbad.
Now my questions are :

1. Why it was not announced at originating station the route of its plying ?
2. Why the TTE on duty did not make me alert to drop at Dhanbad?
3. Why Dhanbad booking counter / Station Manager refused me to refund Rly Fare from Dhanbad to Patratu?

I think you will understand the difficulties of a Sr. Citizen Female Passenger traveling alone and faced the above cited problems.

However, I again claim to refund the Railway Fare from Dhanbad to Patratu at the earliest.
Thanks,
Sir,
I am working as a faculty at Lal Bahdur Shastri National Academy of Administration, Mussoorie.I am writing this mail about the refund of money that I paid to by I-tickets from Nizamuddin to Dehradun.The ticket status was waitlisted till the train left from Nizamuddin on 1-8-10.therefore we decided not to travel by train.On next day morning dated 2-8-10, we cancell the ticket.We had sent the TDR with application for refund of fare by speed post to The Chief Commercial Manager (Refunds), Northern railway, IInd floor, station building, New Delhi-110055 on 30-8-10 from Mussoorie
Sir, till date we have not received any refund from Northern railway, New Delhi. What is the reason behind this. I request you kindly look in the matter and get my refund done at the earliest and oblige.Ticket details are- PNR no[protected]
Date of journey- 1-8-10 Class- IIAC
Passengers- 02 Amount- Rs.1, 162
TDR no- 293241
Reservation ticket no[protected]
Station from- Nizamuddin to Dehradun
Train No- 2205
21 October, 2010

Chief Commercial Manager-Refunds,
Northern Railways,
2nd Floor New Delhi Station Building,
Estate Entry Road,
NEW DELHI-110001.

Sub: NEGLIGENCE ON THE PART OF TICKET RESERVATION CLERK.

Sir,

On 20 October, 2010 at 6.45 PM, I approached Ticket Reservation Window with a requisition form which was manned by Mr.Surinder Singh at Anand Vihar Railway Station for reserving a ticket from UNA HIMACHAL TO DELHI clearing mentioning the Date of Travel 14.11.2010 on the Reservation Requisition Form. But, the Reservation Clerk issued the ticket No.15606005, bearing PNR No.[protected] mentioning the Date of Travel 19.11.2010 (photocopy enclosed). The particulars of the ticket could not be verified at the spot due to poor carbon printing and were then verified after reaching the home with the help of glass due to age factor.

On 21 October, 2010 at 11.30 AM, I again approached the same window at Anand Vihar Railway Station which was manned by one Mr.Tarun Behl. The mistake in question was brought to the notice of Mr.Tarun Behl who in turn verified the above mentioned facts from the requisition form and shown the same to the undersigned where the date of travel was clearly mentioned as 14.11.2010. But, Mr.Tarun Behl was helpless to do any thing in this matter since neither Chief Reservation Officer nor Mr.Surinder Singh were available.

It is understood that had Chief Reservation Officer been available at the time of reserving the ticket on 21.10.2010, ticket for 14.11.2010 could have been issued without levying cancellation charges Rs.40/- to me.

In view of the foregoing, kindly make arrangements to refund Rs.40/- + Conveyance Charges Rs.100/- and issue instructions to the concerned as deemed fit.

Thanking you,

Yours faithfully,



(S.N.DOGRA)
FLAT NO.75-C, POCKET A-1,
PHASE-III, MAYUR VIHAR,
DELHI-110 096.
Mob.No.[protected].

Indian Railways — non receipt of refund amount

Cancelled a ticket on line. Refund not credited to my a/c till date(06/04/2011) though they say refund sent on 14th March2011.
The relevant detailsr given below -

PNR[protected]
Amount - Rs. 2613.00
Transaction ID- [protected]
Bank - HDFC
I have booked a ticket on 11.02.2011 from kanpur central to Anand Vihar TRM
date of journey was 13.02.2011. Train was late more than three hours due to this we have not travelled. The PNR No. of the ticket is [protected]. I have filed tdr on 14.02.11 but till refund not received to me. In this connection i mail several time to [protected]@irctc.co.in. They replied refund under process but till date refund not receive to me. Please lookinto the matter and refund my money at the earliest.

H.Y. Singh
C/o R.P. Saxena
Advocate
2/34-B, Moti Nagar, New Delhi
Cell No. [protected]
As per my telephonic talk with you, Iam forwarding herewith the letter and
> let you know that the refund has been rejected due to the reason the
> cancellation was done on 13/1/11 and purchase on 13/1/11 as the train no
> 13006 on 14/1/11 was cancelled which was booked three months back, before
> the arrival time of train No 12332 Himgiri express at Lucknow.It is regret
> to inform you that when the said train is cancelled at starting station,
> there is no reason to hold the ticket upto the departure time of the train
> and any how I have to go to Kolkata on 14/1/11.
> In view of the fact it is once again requested that the cancellation charges
> may please be refund .
> The deail of ticket ;-
> PNR No.[protected]
> Train no.and name:12332, Himgiri Express
> Date of journey 14/1/11
> Date of cancelletion 13/1/11 as the train was cancelled at the starting
> station.
> Transaction Id [protected]
> Reference of correspondence ekt [protected]
>A.K.BORAL

Indian Railways — Train Cancelled but railway didn't pay back money

Dear Sir,

I booked a ticket for 14the July from Hyderabad to Chengannur in Shabari Express on July 13the 2011in online. During thee Telangana Bandh, train got cancelled from Hyderabad and its journey started from Guntur. When I contacted customer care on 14the morning theey informed me theat no need to file TDR and train got cancelled, so railway will refund thee money. Even theat also i filed TDR. But yesterday i got a mail from IRCTC says theat you are not eligible to get money. Please find thee below mail and attached TDR details

Email From IRCTC

Show Details
Message Body
REGRET Dear Customer, Withe Reference to your PNR No:[protected], we regret to inform you theat refund is not admissible as informed by Railways therough theeir letter no : In case you require any furtheer assistance, please mail us at [protected]@irctc.co.in or call us on[protected] Withe regards, TDR TEAM
above information is enuf

My parcel is not received more than 15 days

Dear Sir/m'dm

i was parceled my house hold material 09.05.2016 from khammam to Raipur jn (LT.NO.914953). but iam not received my material till date and also no information in railway parcel office please do need full as early as possible

thanking yo sir,

regards,
E.BIKSHAPATHI

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