[Resolved]  Indiaplaza. In — Not Delivering Item

Dear Abhishek Khandelwal,
The order for Nokia 1200 With 1 Year Manufacturer Warranty was shipped on 10th June 2008 and the same was delivered on 11th June 2008. I kindly request you to acknowledge the same.
Thanks,
Gautham.R
www.indiaplaza.in

Dear Somak Banik,
We had not received payment against this order and hence the amount was not refunded back to your account. The other order placed on the same day bearing order #[protected] was executed and the recharge vouchers were sent to your E-mail on 4th May 2008. I kindly request you to check and acknowledge.
Thanks,
Gautham.R
www.indiaplaza.in

Dear Sir,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to : [protected]@indiaplaza.in .

Wram Regards,
Gautham.R
Team Indiaplaza

India Plaza, Largest On Line Shopping — Non receipt of ordered and paid Article.

I ordered 3 articles viz. Kingston 8 GB Pen drive, Glucose Monitor and Citzen Digital Blood Presure Monitor at a Cost of Rs. 3081/= including packing and shipping Charges. The Order No. was 10749. Out of the three itms, items 1 & 2 were delivered to me correctly. Item 3 B.P. Monitor has not been delivered to me though approximately 2 months have elapsed. On several Querries with the Company they gave me a No. AWB [protected] of ARAMEX Couriers and on enquiry from the Couriers it turned out to be that of the Pen Drive which has been delivered to me on April 4th, 2010. It is obvious that they have either failed to send the item or the Courier delivered only one item instead of two. I stay alone in my address and the article has not been delivered to me. If the company assures that the article has been delivered let them prove that to whom it has been delivered. This is a case of Malfunction of On line Purchases inviting the attention of buyers to stop on line purchases.

Indiaplaza / Sifymall — DELIVERY OF ORDERED PARCEL YET TO RECEIVE

I had placed an order for Kids Educational Laptop for Rs.399+Rs.50( for shipping and delivery) on 7th May 2010 through SifyMall powered by Indiaplaza.
I had paid through credit card & my order number is SM[protected].
I'm still to receive the said laptop. I have registered complaints on the Sifymall website and I haven't received any response for my complaints. I tried calling their call center but the numbers cannot be reached.
Please help me in this.

Regards,
Humaid JAfri

India Plaza, Sify Shopping — Material not delivered although payment was made one month before.

I ordered for a mobile handset through Sify Shopping Mall as follows:

Order date : 29th april 2010
Item : Nokia mobile set
Order No : SM[protected]
Payment: Rs: 2389-00 through credit card.
Delivery: within 7 days as agreed.
Till today the material is not delivered.
I contacted sify customercare many times but very reluctant to talk or to resolve the issue.
In the past also they failed to deliver items & refunded money after so many months.
In such case what shall I do.
Being a big shopping mall they are simply cheating the customer & such thing shall be propagated to all.
Pl help me.

S K BASAR

Mob:[protected]

IFB microwave oven with convection — not received the starter kit

iI had ordered a microwave (IFB) and i have received the product but not received the starter kit, which is still pending.
i had talked to the customer care several times but i was given false committment that it will be delivered soon but it hasnt been delivered.
my order no. was[protected].
can anyone assure me that at what time i will receive my remaining kit.

Dear Rajan Makani,
We are closing the issue from our end as you want to retain the item.
Regards,
Team Indiaplaza

Dear Humaid Jafri,

The ordered item Next Generation Kids Laptop With Latest Technology has been shipped out through first flight couriers vide docket # F14976805 on 20th may 2010 and the same is delivered on 24th May 2010. Please accept my sincere apologies for the delay in shipping the order.

Regards,
Team Indiaplaza

Indiaplaza. In — No order delivery or refund

I had ordered for 'Shrewsberry Biscuits' and 'Ferrero Rocher Chocolates' on the 18 June 2010 from Indiaplaza.in. They delivered part of the order to the intended recepient in Ahmedabad after some 15 days.
After that I have been posting Customer Queries since 27 June 2010 since the biscuits were not delivered. The agents did not respond for ages, until one agent finally replied on 22 July 2010

This query is still open and is expected to close by 24/07/2010
Dear xyz,

I am sorry for the delay & inconvenience caused to you in this regards, we are checking the delay in this regards, will have the same closed in other 24 - 48 Hrs of time.

For any further clarification please right back to us.
Thanks & Warm Regards
UVW
Team Indiaplaza

It has been 144 hours (6 days) since their internet response but no sign of either the order delivery or a refund.
I have re-queried twice after that with no response. They never pick up their helpline phone. Once somebody picked up but hung up without uttering a single word. The ironic part is that the query is still open and says "This query is still open and is expected to close by 24/07/2010"

I am tired of the kind of service Indiaplaza.in provides these days. I have been a regular customer with these people. And I have spend a lot shopping from their website. I dread the way they might be treating their 'not so regular' customers if this is how they treat their regulars.

I am definitely gonna close my account with these people. And probably even warn others off.

Dear Mr.Surya Murali,

We have cancelled the order for the item - Shrewsberry Biscuits and initiated refund to your account. The refund will reflect in your account within 5 working day.

Our sincere apologies for the inconveniece you had to face.

Warm regards,

Team Indiaplaza

Indiaplaza. In — Cheating company

Big time cheaters! I placed 3 different orders with Indiaplaza.in. One item (boom box Order IN[protected]) was cancelled after 40 days after many follow-ups saying that the item is out-of-stock! No interest paid back to me!

Another item of same order (Rhymes CD - Order IN[protected]), as per the site was shipped but I never got it! After 2.5 months and many follow-ups they said the courier company could not ship it and the package went back! When I shouted at them, they simply cancelled the order!

Another item (Fisher Price toys) was in ready-to-ship status for 15 days and when I demanded them, they said they cannot ship the item and cancelled it.

I feel so cheated by this company. They sell items that they cannot ship. I am soooo frustated and helpless. How can I stope others from getting cheated? I am very frustated with this site. Can I take legal action?

Indiaplaza. In — They never ship item

Never buy anything from India Plaza.

I suspect its a big time scam where they just cheat people by taking money and not shipping item. I used the site 4 times and every time I had bitter experiences

IN[protected]
IN[protected]
[protected]
[protected]

One order[protected] was delayed for 30 days! One order[protected] flowers) was pathetic on quality. They promised 18 red roses but delivered only 12 roses with an ugly arrangement.

Another order was past the date of given ship date by a month and when I called multiple times, they said they don't have the item and cancelled the item. I got the refund after 7 days.

Another item in the same order was in 'shipped' status but I never got it! I did not receive refund till now. Customer support person says that the courier company do not have service to the address given by me (Guntur). Big time LIE! I can easily dis-prove it.

One more order (IN[protected]) was supposed to be shipped by 30th July but was not shipped till 7th August and the customer representative keeps saying that she is checking with the supplier!!! How long?

Before of the scam guys. Never buy anything at Indiaplaza.in

Guys,

Check this United States website BBB.COM for rating on Indiaplaza. Rated "F" on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-...⇄

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

Dear Sir,

We would like to update the status of the complaints raised.

IN[protected] - This order has been canceled, as the given address is does not have service with our suppliers.
Rs.4504 has already been refunded and the balance of Rs.164/- also been refunded vide refund reference no. Bid no[protected]

IN[protected] - The ordered items were shipped out through speed post and the consignee has confirmed the receipt of the same.

[protected] We have not received any complaint about the unsatisfactory delivery of flowers.

Our sincere apologies for the inconvenience.

Warm regards,

Team Indiaplaza.in

Completely agreed! Yes they are cheaters and has been doing online business by selling fake products or by not making delivery and filling their pockets with customer money.

Strong legal action is required to shut down this kind of creepy, fake, cheaters, online websites.

Indiaplaza. In — Fake Guarantee / advertising

This is Sunil Singal from Mumbai, India.
I would like to file complaint against Indiaplaza.in. Last month I ordered Rakhi and gifts via their site on Aug 13th and paid 381 via my credit card. On their site they guranteed that rakhi and gift items will be delivered before rakhi day even if its ordered on Aug 21. I got the confirmation on August 17th that my product has been shipped. Since, it was Gjazaiad (Noida), I thought it would hardly take 1-2 days to reach there. But to my surprise it din't reached to the address even till today. I complaint online on their site 3 times but with no reply and action. Just an sms that it will be resolved and answered in 24 hrs. But they din't care to even reply. If it was usual shopping thing, I wouldn't have mind it but it destroyed all the happiness of rakhi, I would really like to file case against them especially when they don't have courtesy to even reply to the complaints. I will be filing and making people aware of this fraud so that they don't fall under such gurantees and ruin their festivals. Indiaplaza.in really poor and bad service

Dear Sunil Singal,
We had shipped the ordered item Handcrafted Ganapati Thali With Rakhi Set And Sweets on 17th Aug itself through aramex couriers vide docket # [protected]. The consignment was not delivered as consignee was not available when aramec attempted the delivery. As discussed, we have cancelled the order and the amount will be refunded back to your account in 4-5 working days time. We have also shipped complimentary Rakhi to consignee.
Regards,
Gautham.R
Team Indiaplaza

Manhattan / India Plaza — No dispatch of redemption gift

Even after below mail, i am yet to receive gift..order was placed on 14-July-2010.
Can you please advice how to take this issue to consumer court

Ref : 08/10/053886/RR/CRD

Dear Mr. xxxx,

This is with reference to your e-mail dated August 23, 2010

We understand that you are not in receipt of the Gift towards the
order number IN[protected].

Based on your mail, we have liaised with India Plaza and they have
confirmed that the Gift will be despatched to your mailing address by
1st week of September 2010. We request you to bear with us in the
interim.

Assuring you of our best services always

Yours sincerely,


Ramachandran
Officer - Customer Care

Indiaplaza. In — non receipt of product

Order Number :IN[protected]

Ben10 Kids Learner Laptop
Discount: Rs. 800 (61.59%) 1 Rs. 1299 Rs. 499 Rs. 499 Rs. 49 Rs. 548.00 Will be shipped by 10 Sep 2010 BlueDart
Summary Total: 1 Rs. 499.00 Rs. 49.00 Rs. 548.00
.
This order value of Rs. 548.00 is paid through and UTI

[protected][protected][protected][protected][protected][protected][protected]

Above details is about my order number and false committment from indiaplaza that the product will be shipped by 10 september 2010. Order placed on 5th september 2010:-

Request please convey My frustation to indiaplaza ( shame on using name like INDIA):-

You all should give thanks to your luck that you are not physically dealing with customers otherwise you would have face dire consequences for the suffering that results from false committment from your end. I am really feel sorry for myself that i am citizen of a country where people like you would go to any extent to earn few money like this. Rs.548/- is not a big matter for us but if you are motivated to earn money by this way, then i can understand why E-commerce business in india is shame for us unlike other countries where they have moral left in them. SHAME ON YOU.......