Indiaplaza — Quality of product poor | |||
order no. I[protected] I had ordered an Callmate 360 Degree Rotatable Leather Case For Samsung Galaxy Tab 2 10.1 / P5100. The same was delivered to me on 25th january 2013. The very next day i had called the customer service (to return the product) on[protected], wherein they informed me to put a mail / ticket and my problem will be solved. Till today 1st Feb 2013 i have made 4 calls (these calls are very difficult as the waiting time period to connect to a customer service executive is around 15 mins minimum). The quality of the product is really not as expected, hence want to return the product. For the same i had mailed them 3 times asking them the procedure. Everytime i mailed they promised to reply by 28th Jan, 30th Jan and 31st jan. Still not a single call nor a mail from them. Kindly help to solve this issue at the earliest. Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
30%
Complaints
200
Pending
0
Resolved
59
View all 200 Indiaplaza reviews & complaints
+91 80 4909 1234
2nd Floor, No: 21, Brigade Square, Cambridge Road, Halasuru, Bangalore, Karnataka, India - 560008
View all Indiaplaza contact information
Please accept our apologies.
We request you to courier the item in good packed condition to the below mentioned address with the following details written clearly on the parcel - Order number, customer name, Item name, Reason for returning .
India plaza
c/o Nanditha Girish
No.21, Brigade Square 2nd floor,
Cambridge Road, Ulsoor
Bangalore – 560008
We will be accountable only after the receipt of the item in good condition. We request you to attach the courier receipt to the ticket < CNT[protected] > so we can check and refund the courier charges to your PREPAID account with India plaza.
Post receiving the item from your end, we would get back to you with the next course of action.
Kindly courier the parcel with in 48 working hours, with out the receipt of item we will not take any action.
Thank you for shopping with India plaza!
Warm Regards,
Team Indiaplaza