[Resolved] Indiatimes (Book Club Membership)

[Resolved] Indiatimes (Book Club Membership) — Fraud & Cheating

A Aditya Verma from Delhi, Delhi

Hi I got a call from indiatimes for book Club membership . After a week, when it was not delivered, i called them asking for clarification and CCE reply was " NO stock". More irritating is the refund policy. They say for orders less than Rs.1000, they wil not give cash refund. They will only give "gift certificates" after a week of cancellation of your order which can be used for online purchases. They take undue advantage from customers by creating this type of policies. I am wondering why should they accept the order when they don't have any stock and why shouldn't they communicate the non availability immediately without waiting for customers to ask them the status. Please be careful when you order with Indiatimes and if you already done this mistake then dont expect for the refund.You can end up in getting a reply " No stock" and get a " fools certificate" in lieu of your payment. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Bhavani Govindasamy

from Pune, Maharashtra

I have purchased a jewellery set from indiatimes shopping. I got only part of the set and register a complaint, sending mails and contacting customer care too. There is no good response from their end till now. I had got few part of the jewellery set since i had given the option to pay as Cash on delivery. Is there is any way i get the complete jewellery set.

kamruzzaman

from Pune, Maharashtra

Yes the above said is correct i am still waiting for my refund of Rs 2800 for past 15 days for order no. [protected].

iyyakutti

from Bengaluru, Karnataka

cheating guys... i have ordered one laptop. after fifteen days i called them about status of my product but they didnt reply properly. always they have their own slogan "wait for 24 to 48 hrs". but God sake nothing happened though i waited for 280 hrs. later i got angry and called the executives (only name sake, they dont have any authority to reply you), as usual they were very casually asked me to wait for 24 to 48 hrs. very much disgusting and very bad in responding. please dont go for indiatimes.

need beg them after giving our money.. executives those who pick call always says they dont have authority to answer your question... i dont know why the hell then they pick the call...