Indiatimes — Non Refund of Money | |
I lodged a complaint in this forum on 1.2.2010 regarding non-refund of money paid. For reference, my order with Indiatimes shopping (order no.[protected] for - Bright Forever +3 Piece Nazar Raksha Kawach + Slicer Dicer. After discussion with Indiatimes entire products were returned but they have not yet refunded my money. Consequent to my complaint here, Shri Vijay Kr Srivastava,Vice President of this forum immediately issued a mail to Indiatimes to refund. Even after sending scanned copy of courier receipt through which the product was returned, Indiatimes continued to ask me about AWB no. On 18.2.10 I received a mail from Ms Alka of [protected]@indiatimes.co.in assuring that within 6 working days my issue will be resolved,etc. But no further communication received. Now, when I have given them ultimatum, I got a SMS from TA-Ecom-Cca on 5.3.10 to wait for 2 more working days for resolution of this issue but as usual no further intimation. I have now decided to take the issue further including filing a case with consumer court for refund along with associated expenses and compensation. Meanwhile, if this forum can help me to resolve the issue immediately, it would still help me to relax instead of going for litigation etc. Anyway I am determined to see the end of it as I now realize from various correspondances from Indiatimes that they are deliberately lingering the issue and I shall not allow them to get away with my money. Regards. . Was this information helpful? | |
 3 Comments | |
Comments
I was very dark before... Not naturally but because of pollution and sun burn, and my Armaan (my love) broke-off with me.
I couldnt accept the fact and was very worried.. I was thinking of suicide but the same day I saw the advertisement of BF on my
television. I just gave it a chance to see if it really works.. I used it for 2 months and BINGO!! I just couldnt believe the results I got.
My Armaan is back and we are both planning to get married.. Infact we have also started family planning..
Pray for me.. Thank you TVC for giving me my life back..
I couldnt accept the fact and was very worried.. I was thinking of suicide but the same day I saw the advertisement of BF on my
television. I just gave it a chance to see if it really works.. I used it for 2 months and BINGO!! I just couldnt believe the results I got.
My Armaan is back and we are both planning to get married.. Infact we have also started family planning..
Pray for me.. Thank you TVC for giving me my life back..
Oh dear sorry to know about you but to be honest, how can you expect refund. First of all Bright Forever is product from TVC Sky Shop and you said you purchased it from Indiatimes. Maybe it could be duplicate Then how can you expect the refund from TVC company
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
43%
Complaints
811
Pending
0
Resolved
325
+91 90 2466 6666
+91 90 2488 8888
+91 12 4451 8550
Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
View all IndiaTimes.com contact information
India Times — Non refund of Money
I had purchased E-Phone Mobile after reading ad in the Times of India.My order no. is[protected] dated 12 Sept 09.The following observations were made by me on receipt of the mobile against cash payment of Rs.7349/- to M/s TELE PRODUCTS vide bill no.1226 dated 28 Sept 09.
a) The phone does not have an IMEI No.
b) The camera does not work properly .
c)The music player does not work.
d) The GPRS does not work.
I had lodged a complaint with your Customer Services Rep and was given a complaint no. 16820 and the phone was collected from me against AWB no. DO[protected] WW dtd 21/10/2009. I was assured that I would be paid back the amount of Rs.7349/-.I was given a demand draft no.355366 dtd 10/12/2009 and was told that it has been despatched to me but till date I have not received the Demand Draft.
The following are my complaint nos. for non refund of my money:
64649,72205,80975,105937,119567,15977 and I have atleast called Customer Service reps about 25 times including shop flr. in-charges Mr. Amit Kumar,Mohit Singhal & Kishore.Everytime I was assured that the refund would be delivered to me in 2 or 4 or 6 working days but 4 months have passed.
It is surprising that a demand draft of Dec 09 has still not been delivered to me . I feel cheated & mentally harassed by Times Shopping.I have incurred an expenditure of Rs.5600/- in making calls to your Customer Service rep.
I request you to please intervene on priority and resolve this issue immediately.
Regards.
Chitranjan Jha,B5/48 Paschim Vihar,New Delhi -110063
Mob no. [protected]