Indiatimes Shopping — Non-Delivery of Item after full payment | |
I had placed an order for Samsung Galaxy S3 on Indiatimes Shopping, paid in full through my credit card , waited for 10 days for the item to be shipped to me . However upon no status update regarding shipment i started emailing them to which too there was no response. They were supposed to ship me the item on the 24th of nov which hasnt happened. Not just that they claim that the item is OUT OF STOCK ?! how can they take orders on an item which is out of stock ? Full payment was made . They knew very well that there was a problem regarding this item but they did not inform me. Only when i finally called them today did they mention that the item is out of stock. They are total FRAUDS and CHEATS ! Rob you of your money. The actual reason probably is that indiatimes has provided an extra discount on the item which the dealer cannot provide and has refused to ship ! this is not my problem !!! neither are they refunding the money nor are they acknowledging their ignorance towards the matter. Its a case of NON-DELIVERY of item after FULL PAYMENT and they call it cancellation and "IF" i want a refund case !!! This is ridiculous ! I think the consumer court for online shoppers should take strict action against indiatimes shopping so that they do not lure customers showing them discounts and then not providing the item nor the money !!! Please help me regarding this asap !!! Your help is greatly required ! Was this information helpful? | |
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Indiatimes Shopping — Non Delivery of ordered items
Dear Sir,I the undersigned had ordered a Nokia E71 mobile phone vide my order No[protected], online on 14th Nov 2009, and on 15th Nov 2009 I received a call presumably from the Indiatimes confirming my order with tthe order details to which I confirmed and later I find on their website on my account that the item has been despatched on 15th Nov 2009, I waited till 23rd Nov and since the item was not received I lodged a complaint No 27907 with the Indiatimes Customer Care, today 25th Nov I tried to confirm from the courier company mentioned on the details of my order ie Aramex at Mumbai and was told that the AWB NO mentioned has not been booked with them to date, what am I to make of this wonder, my credit card has been debited with the amount of 13544/- towards the payment of the same, when I contacted Indiatimes customer care again I was told to wait for another week for the order to materialise and the consignment to be ddeliverd to me, I am a harrassed lot and would recommend no sane person book online with Indiatimes for shopping you will only come to grief.
Dear sir,
I have purchased a jackpot combo jewelry set vide oeder no[protected], which was delivered on 27 jan 2010. Further I want to say items are not same and less delivered which are suppose to be as per newspaper advertisement. Also all bangles are very small in size, while giving order I have requested for bigger size. Finally it is very much true that items are not worthy as per paid cost.
Now I ask india times to into the matter and do the needful action immediately.
My address
74/43, Pritinagar, Mulajore road, Post- Jagatdal, PIN- 743125, Dist- 24 Parganas(N), WEST BENGSL
Contact no.- [protected]
Thanking you, hope your good office will act accordingly.
I have purchased a jackpot combo jewelry set vide oeder no[protected], which was delivered on 27 jan 2010. Further I want to say items are not same and less delivered which are suppose to be as per newspaper advertisement. Also all bangles are very small in size, while giving order I have requested for bigger size. Finally it is very much true that items are not worthy as per paid cost.
Now I ask india times to into the matter and do the needful action immediately.
My address
74/43, Pritinagar, Mulajore road, Post- Jagatdal, PIN- 743125, Dist- 24 Parganas(N), WEST BENGSL
Contact no.- [protected]
Thanking you, hope your good office will act accordingly.
Dear Srinjani Kajaria,
Greetings from Indiatimes Shopping.
We sincerely apologise for the confusion regarding your order. Please provide us with your order number to help us move this complaint to our Customer Help Desk and we will get back to you with a resolution as soon as possible.
Thanks,
Indiatimes Shopping
Greetings from Indiatimes Shopping.
We sincerely apologise for the confusion regarding your order. Please provide us with your order number to help us move this complaint to our Customer Help Desk and we will get back to you with a resolution as soon as possible.
Thanks,
Indiatimes Shopping
The item was sent to me however it was a tampered item. The company seal on the box was broken . New case id is 543441 !! Would be grateful if you could sort out this problem immediately !
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India Times Shopping — Non-Receipt of Ordered items
I had placed an order for jwellery through Indiatimes Shopping and paid through my credit card on 13 September 2009. Till date I have not received the ordered items. On repeated follow up through phone and emails, the only response that is received is "we will revert within 48 hours" or "we are following up with the merchant and will soon revert". I have a complete series of emails evidencing this exchange. I have even requested for cancellation of my order and refund of payment but no response is received.