[Resolved] Indiatimes Shopping — Very Bad Service By Indiatimes Shopping | |||
Dear Sir, I was ordered a Fastrack Women Wrist Watch having model No. 6031SM02 on 07.10.2012 through Debit Card in Indiatimes Shopping website (order no. [protected]), which was dispatched by them on 11th Oct & received by me on 15th Oct. When I was got that product from Courier Staff I found that the wrong product i.e. Fastrack Women Wrist Watch Model No. 6051SM02 was given to me. I immediately registered a complain against my order No. in Indistimes shopping website, which case ID is 450107. But after 4 days there is no positive reply is given to me. I want to please cancel the order immediately, return their wrong goods dispatched to me & refund my amount within 5 days & oblige. Regards, Ashutosh Parida. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Dear Sir,
I had filed this complain not against Titan Industries but against Indiatimes Shopping for wrong product delivery & no reply given against my claim for Refund of money.
Regards,
Ashutosh Parida.
I had filed this complain not against Titan Industries but against Indiatimes Shopping for wrong product delivery & no reply given against my claim for Refund of money.
Regards,
Ashutosh Parida.
Dear Ashutosh,
Hello from Indiatimes Shopping.
Thank you for using Indiatimes Shopping.
We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.
We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.
You can also kindly tweet us anytime at Cust_Help for updated information.
Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com
Hello from Indiatimes Shopping.
Thank you for using Indiatimes Shopping.
We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.
We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.
You can also kindly tweet us anytime at Cust_Help for updated information.
Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com
Dear Ashutosh Parida,
Hello from Indiatimes Shopping.
We apologize for the inconvenience and promise to resolve this issue as soon as possible. Your complaint has been registered with our Customer Help Desk and soon you will be informed about the developments regarding your complaints.
Thanks,
Indiatimes Shopping
Hello from Indiatimes Shopping.
We apologize for the inconvenience and promise to resolve this issue as soon as possible. Your complaint has been registered with our Customer Help Desk and soon you will be informed about the developments regarding your complaints.
Thanks,
Indiatimes Shopping
Dear Sir,
Now my complain is given before 5 days. I have no reply received regarding resolve the matter from you. Only one reply our case manager will contact you within 24-48 hours. Is your 48 hours not completed? Now how many days you will required to resolve a single case, please inform and immediately refund the amount to me as per your policy for 5-7 days to refund the amount. Please refund the amount with Interest.
Thanks,
Ashutosh Parida
Now my complain is given before 5 days. I have no reply received regarding resolve the matter from you. Only one reply our case manager will contact you within 24-48 hours. Is your 48 hours not completed? Now how many days you will required to resolve a single case, please inform and immediately refund the amount to me as per your policy for 5-7 days to refund the amount. Please refund the amount with Interest.
Thanks,
Ashutosh Parida
Dear Sir,
Please update me the complaint status in this site only or through e-mail.
Regards,
Ashutosh
Please update me the complaint status in this site only or through e-mail.
Regards,
Ashutosh
Please give some reply indiatimes shopping guys/cheaters, perhaps you don't have any word/line to reply...
I suggest you the best line for reply "please allow us some time to get back to you or your case manager is call to you between 24-48 hours".
I suggest you the best line for reply "please allow us some time to get back to you or your case manager is call to you between 24-48 hours".
Now I don't want to attend any call from you... Only I want refund of my money immediately.
I don't have a single second of time to discuss with cheaters like you.
I don't have a single second of time to discuss with cheaters like you.
Indiatimes.com — 8 salwaar kurta & dupatta
Order no [protected]Product does not match any item shown in the advertisement published in newspaper.
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Steve here from the Customer Relations team. Always here to help!
Thank you for shopping our product. However, we do apologize for the confusion & inconvenience caused to you. We don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us. For any concerns regarding these companies, please contact them directly.
Thank you.
Sincerely,
Steve