[Resolved]  Indiatimes.com — Faulty Product sent and not responding after repeated complaints

Hi All,

This is in regards to a product I bought from Indiatimes.com. Its a product called White Light which helps in dental issues. I placed an order and received the product in 7 days. However, the electronic gadget in the package doesn't work. And most importantly, after repeated complaints to Indiatimes.com and also generating a Case ID, I haven't got any reply from the company. They claim to respond in 24 hours, where as it has been over 10 days since that happened. And most amazingly these guys claim to be one of the best online shopping sites. I recommend to all the people reading this forum, don't ever try this website for shopping, they are big frauds who just say many things but when you buy it turns out that you have been duped.

I would request you to please help me in this regard. I would like to get my money back and return the product.

Jatin Batra.