[Resolved] Indigo Airlines — Cancellation of Tickets | |
Hi Team, I Gaurav Duggal booked flight ticket from Delhi to Hyderabad on 13th (PNR: T1LQDM). Plan was to reach Delhi by Train and board flight, but as trains are less trustworthy I had queried for cancellation policies of Indigo the night before, i.e. on 12th April. I was informed that there would be a deduction of 750 Rs and you can cancel before an hour or so. I called up at around 6.15 for cancellation and was surprised to hear that I cannot cancel tickets now. If I had been informed clearly that its 2 hrs I would not have taken luxury of 15 min. Then on my persuasion Indigo guys canceled my ticket 1.5 hrs ago. Later to my surprise they didnt credit my account with the money after deducting cancellation charges. Reason again they neither make reservation or cancellation 2hrs before flight schedule. Even though they accepted that they had full rights to resell that ticket to anyone or me in last 1.5 hrs. This is clear violation of laws and I would want my refund and apology from them. Regards Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
i m going from delhi to pune today by your flight no 6E 137 and my pnr no is D659W you are requested to fwd me the ticket for print out to my mail id
I cancelled one e ticket (PNR - QDKCCA) of 15th March, 2012 which was from Mumbai To Dibrugarh on 10th March, 2012. But till now i have not got my refund money. I booked the ticket by SBI credit card and i want to know when i will get my money refund.
Regards,
Dipankar Dutta
Email: dipu.[protected]@gmail.com
Regards,
Dipankar Dutta
Email: dipu.[protected]@gmail.com
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