Indigo Airlines — Customer complaint
Dear sir / madam,
I am sorry to bring to your kind notice that today i. E 08 / feb / 08. I had to go to bhubaneshwar. And i was booked your flight no. 6e 251. Vide pnr no. Xj78ab.
I had reached the counters at 8. 18 am after getting my bag secutity checked and all to catch the flight for 8. 55 am. But i was not givin the boarding pass. As i suppose your flight was over - booked.
Your ground staff was very rude; they harassed me and also misbehaved at the airport. Even after knowing that i have my baggage was security checked. They did not let me check - in.
This was a really terrible and horrifying experience for me and i caused a lot of stress and mental pressure on me as i am a patient of high blood pressure and sugar.
You are requested to kindly refund my money or issue me a ticket for tomorrow's travel or a ticket voucher in lieu of the above mentioned ticket in order to restrain me from taking a legal stand against your airline.
Awaiting your co - operative action
Mr. Karan aggarwal
C / o mr. V. Aggarwal
D - 147, east of kailash
New delhi - 110065
Mobile: - 0 - 9350006580
Tel: - 011 - 32906580
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