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[Resolved]  Indigo Airlines — ITEM STOLEN FROM CHECKED IN BAGGAGE

This is just the starting of the complain......travelled in INDIGO for more then 20 times but was shocked to see the response of the Airline authority when my mobile was stolen from Check in baggage and my new camera was totally damaged.I went to the Airline authority for help but was denied any action and in return they told that this has been done by the customs.Checked with custome at Kolkata and found it was mistake of Indigo.
This not an exception case rather a co passenger found his shirts and 14 mobile missing from check in bagage..
Request a immidiate action on this.

Regards
Subhakant
Complaint marked as Resolved 2020-08-13 23:13:03
Complaint comments  2 CommentsShare0Tweet0

Comments

Baggage — STOLEN BAGGAGE

DEAR SIR/MADAM
I CAME TO INDIA ON FEBRUARY 26TH 2006 BUT BECAME ILL AND WANTED TO GO BACK HOME AS SOON AS POSSIBLE ON 28TH FEBRUARY2006 OR 1ST MARCH 2006 WHILE I WAS SLEEPING AT THE AIRPORT LOUNGE AT DELHI INDIRA GANDHI INTERNATIONAL AIRPORT BY BAGGAGE WAS STLOEN DURING MY ILLNESS I ALSO WENT TO REPORT THIS TO DELHI AIRPORT POLICE WHO JUST MESSED ABOUT WITH ME AND TOOK NO REPORT THAT POLICE OFFICER GAVE ME HIS MOBLIE NUMBER AS WELL WHEN ON RETURNING BACK I CONTACTED HIM AND WAS TOLD MY LUGGAGE IS STILL NOT FOUND BUT TOOK NO REPORT WHILE I WAS THERE AS THE OFFICER WAS MESSING ABOUT WITH ME BY SAYING IF I MADE A REPORT I CANT GO BACK TO UNITED KINGDOM IVE BEEN SO DIASAPOINTED DURING MY TRAVEL TO INDIA AT THAT TIME TIME AS IT WAS A BIG LOSS FOR ME I ALSO KNOW IT MIGHT BE TOO LATE FOR ANYONE TO LOOK IN TO THIS COMPLAIN NOW BUT CAN YOU JUST ANSWER ME IS THAT THE HELP WE WOULD EXPECT TO GET FROM YOUR AUTHORITIES WHILE WE TRAVEL IN INDIA PLEASE RESPONSE.THANKYOU.
this person shoild have got help immediately these officers should not be working if they cant do the job.

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