[Resolved] Infibeam — Shipment and Delivery delayed
I have made an order with Infibeam on the 26th of May, 2009. The payment was made via card and subsequently, cleared from the bank. The delivery promise as per the site is 5 to 7 business days.
I have corresponded with them from the 5th working day as the status and delivery traking detail was never updated. I was once told that it will be shipped in 2 days and after 2 days, the following day.
Today, 05/06/2009, I am still wondering what happened to the shipment as there is still no update.
It is rather strange that India being the hub of IT, does not have the capabilities to handle on-line business. There are better on-line sites who keep up the promise of delivery upto even as low as 48 hours.
I will hence continue to chat on-line to them. I hope I might be able to get my product and they are not fraudsters.
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Aug 14, 2020Complaint marked as Resolved