[Resolved] Infosys — URGENT : ICICI Bank Home Loan rate of Interest wrongly charged
When the rates increased to 11.75% after 1st August, ICICI came out with an offer/scheme for Infosys employees that they can switch to an older rate of interest (without paying any switch fees) by signing and submitting an affidavit. As per the affidavit, the rate of interest was to be brought down to 11% for Infosys employees who submit the affidavit. After I submitted the affidavit, Unfortunately, the rate of interest was charged at 11.75% since Aug’08 and that’s my precise problem.
I don’t have any supplementary copy nor did the bank give me any receipt. On the day of collection of affidavits, there was a huge no. of customers who came with affidavits and the bank was just receiving them. There was no counterfoil or receipts issued. Apparently, through some sources in the Shivajinagar branch (Pune), where I submitted the affidavit, I came to know that a spreadsheet on a computer was prepared by one of the bank’s employee. And after he left the bank, no one is aware of that spreadsheet or entries made into the spreadsheet. This is so ridiculous that bank of such stature can be so lax in saving and compromising with such an important data.
Kindly resolve this at your earliest.
Kamal Deep Singh
Complaint marked as Resolved Aug 14, 2020
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