[Resolved] Ing Vysya Bank — Re pricing Fee on Home loan | |||
Sir/ Madam, I have serious grievance against ING Vysya Bank. I have an existing home loan wherein the rate was fixed for 2 years. Now they have a new floating rate which is 12.45%. I asked them to revise the same else I would opt for foreclosure. On this their customer care came back with a re pricing rate of 11% but with a condition that I will have to pay 0.5% of outstanding amount as re pricing fee? I was shocked hearing this. Why a re pricing fee and that too such hefty. It just seems to be exploitation. What is it that they have to do additional to charge such heavy fees? Please register my complaint against ING for charging such high fees and undue hardships to consumers Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 3309 5000
+91 22 3309 5060
Plot No C/12, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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I have applied for home loan in april 2012 with a cheque with initial processing fee amounted rs 5618 with other required docs. After 3 month they said that your loan can not be approved on the said property. finally i applied in other bank and my home loan has approved and sanctioned.
31st Aug 2012 i have requested to Ing vaisya Bank to return my processing fee. I got lots of mail reply that only rs 4000 will be returned and DD for this amount has been prepared so you can visit our branch to collect or you can provide your Communication address to deliver the DD.
I had provieded My Communication Address on 26 sept 2012 with my Mobile number, now i am waiting for the DD. I have again requested for the status of DD. But they not replying. They had given me a Customer care number[protected] but this number always says that "This number is Temporarily out of service". I am getting tired from this bank response.
Please Register my complaint for that. I have all mail details which are replied by the bank.