[Resolved] Inox Burdwan — ticket
I am an employee of the Office of the Principal Accountant General(Audit), Kolkata and my home town is Burdwan. I went to purchase tickets for 01.08.2009 (bengali film-"AMARO PORAN JAHA CHAYE", time-3.05pm) on 31.07.2009 evening at about 7.30pm. I told the boy sitting in the Box Office to give me tickets for 01.08.2009 (3.05pm show i.e. "AMARO PORAN JAHA CHAYE"). But as he was speaking with his girlfriend he didn't hear me properly and gave me a ticket on 31.07.2009 (7.48pm show). Immediately, I told him to change the tickets as he gave me the wrong tickets. He told me he cant do so and sent me to speak to the manager of Inox Burdwan. When I spoke with the manager, he just told me he cant do nothing to help me. I thought that I can watch the film on 01.08.09 with my family members at Inox as ur Hall is a renowned one. I purchased 4 tickets, I dont need the money back but this type of misbehaviour from the manager as well as the employee sitting in the box office is not expected from such a big organisation like "INOX". This is simply disgusting. The manager even told me that "you can do nothing if I dont give you back the money". I just wanted to tell that the mistake is from your side, tell the boy to accept his mistake. Instead of telling the boy he simply told me he cant help me. Anyway, this is really not expected from "INOX". From, today, I will never visit INOX, nor at Burdwan not at Kolkata with my family or friends. I will even tell my friends not to visit as well. We always get good behaviour from 89 cinemas, Durgapur, but this type of behaviour is not at all expected from you.
I shall be highly obliged if you please be kind enough to look after the matter seriously.
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Aug 14, 2020Complaint marked as Resolved
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