[Resolved] Instant Healthcare Pvt Ltd / Mediclaim And Tpa E Meditek Tpa Services — DELAY IN CLAIM PAYMENT

SINGHMANDEEP7212

from New Delhi, Delhi

Address:

Central Delhi, Delhi

I PURCHASE A MEDICLAIM POLICY O[censored]NITED INIA INS CO THROUGH INSTANT HEALTHCARE PVT LTD 1107 NEW DELHI HOUSE BARAKHAMBA ROAD NDELHI-110001.MY POLICY NO-221600/48/09/41/00000592. POLICY CLAUSE NO-5 IS 10% BENIFIT AT A TIME OF MATERNITY.MY WIFE MANKAMAL KAUR ADMIT IN NAVJEEVAN NURSING HOME SHIVPURI DELHI-110051 FOR DELIVERY ON 6 JAN 2010.I SUBMIT ALL DOCUMENTS TO E-MEDITEK TPA FOR REAMBURSMENT CLAIM.E MEDITEK ISSUE CLAIM NO-795757.BUT TPA NOT PAY MY CLAIM TILL TODAY.I WRITE TO IHPL AND TPA E MEDITEK MANY TIME FOR CLAIM PAYMENT.BUT THEY NOT GIVEN ANY REPLY.PL PROVIIDE MY CLAIM.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sanjay9110

from Noida, Uttar Pradesh

Instant health care and Emeditek provides third class facilities, for them hospitalization is a game.
My father was admitted in Hospital under cashless facility and on the date of discharge from morning 11.00am we are coordinating with them also send all documents via FAX but we didn`t got reply.
I am trying to their Toll free no. from 4.30pm to 8.00 pm but no one picking the phone and their landline are ringing but someone pick the call and put on hold for 15 minutes. And after that when i am asking them(emeditek) about the status of claim, then they revert me don`t query us just query to your agent.