Instyler — No timely service | |||
Dear Sir/Madam, I had ordered a product called "Instyler" on 23rd May, 2012 by referring the tv promos aired on animal channel planet. I made a full online payment of Rs. 2961 on the website www.wonderbrands.org. I got the order no of 1323. I received the product in about 10 days. On using the product I found it to be defective and not working at all. I spoke to the call center representatives with my complaint, to which they guided us to ship back the product to "A TEK Enterprise, Plot No.22, Jacrandha Marg, DLF Phase 2, Gurgaon, Haryana-122002". I did so on 6th June, 2012 by sending it through dtdc courier services. Since then I've no intimation, as to when I will get my product. Every week I give them a call to remind them, but every time they tell us to wait for 15 days more. Its been a month but they've not responded. I fear its a fake company behind all this. Please look into this matter and save me from this fraud. Thanking you, Geeta Navalyal Was this information helpful? | |||
 2 Comments | |||
Comments
I have had a very bad experience with them as well. I paid Rs. 3440 for the same product. I found it to be not effective at all. All complaints have fallen on deaf ears. They refuse to register any complaint... I'm not sure how I approach the Consumer Courts for this. This IS a fake set up, all a sham! The govt should ban the airing of such ads.
Satish
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