[Resolved]  Ioc, Cochin — INORDINATE DELAY IN SUPPLY OF LPG-DOMESTIC CONSUMPTION CYLINDER

Sir,
I am a consumer(Krishnankutty, vasantha vihar, consumer no-24879, Thamarakulam(p.o), alupuzha(Dt)) of ioc gas and send for this letter for me for my dealer Reveendra gas agencies at Anayadi (Kollam) is not responsds properly.My location is Mallelmukku(Near Thamarakulam Jn) and I call their phone no[protected]store no)) for booking, but they not respond or the engaged tune. Sir the important of gas was my mother died on Saturday[protected].In the Sunday they reached our place, then they not stop the van, it process is every time looped. But not give cylinder. i have booked gas 30 days back but not delivered so far . They noticed for booking and any complaint the BSNL telephone no[protected]office no), but any time it is busy or not responding. on a previous occasion also had experienced similar kind of problem. this problem happened to me so many customer also have the same problem. please look into my complaint and do the needful .Plese send the details of action in this email id [protected]@yahoo.com.

yours faithfully
Krishnankutty

Sir,

My Consumer No.26323 is attached with Saroj Gas Agencies, Pathanamthitta( tel-no.[protected], [protected]) . Last time I got the Cylinder on 10.4.12. and I re-booked the same on 15-4-12.But till this time it is not supplied.When enquired the distributor is saying that according to IOCL norms the next delivery time is more than 35 days from the last delivery.Is it true.I am also eager to know that, what is the time period for the supply ? ( I am having two cylinders).Every time I am getting the cylinder after one month from the date of booking. And also the responses from the distributor point is very bad . ( most of the time they are not picking the phone).There is also doubt that, they are supplying the cylinders to other people( not the authorized customer of IOCL) at higher rates.please look into my complaint and do the needful.If possible pl. send the detail of action to [protected]@gmail.com.

regards

Ajith Kumar

LPG — DELAY IN HOUSEHOLD GAS SUPPLY

Dear Sir,
We having consumer number 5818 booked gas on 31st may 2012 through freedom gas service and till date we have not received the gas to our residence.After calling the customer care number come to know that our distributor has cleared booking till 6th june so why and how it could be possible?Also last month also they have done the same mistake and I had registered complain to the toll free number and with in 2 days the gas had been delivered after my complain.Pls take the appropriate actions against the same so that we could get delivered the cylinder and in future also the same should not get repeated with any of the consumers.

Thanks & Regards,
Devdutta chakraborty

IOC Consumer No 24876 attached to Thamburatty Gas Agency Chirayinkeezh Thiruvananthapuram (phone No[protected] /641310) I have booked for refill cylindr booking on[protected] No 294463 . But not supplied refill cylinder and inform dear Indane customer against your refill booking 294463 cancelled .(I am having three cylinders on[protected] to[protected]This distributor sarvice and responses very very bad.So pls take necessary action to stop such activities.

yours faithfully
P. Jagathamma
e mail [protected]@gmail.com