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[Resolved]  Iocl / Indane Gas — Delay in Refilling Gas Cylinder

I am Manatosh Kumar Bhunia, a customer of INDANE GAS. My customer Id is S-1235 and the dealer's name is SAINIK INDANE SERVICE, Mahishadal, East Medinipur. I booked a gas cylinder on 29th of August. But till now I have not got the gas cylinder. I met the dealer bodily for two times. I have even telephoned him at least 10 to 12 times. Firstly he replied he had sent the cylinder but the gas carriers might do something wrong. I telephoned him consecutively for three days 4, 5 and 6 Oct. Each time he replied that he will send the cylinder that day. But till now he did not send me the cylinder. Already 40 days have been passed but till now i have not got the refilling cylinder. I can not understand what to do now. Please do something. I feel helpless.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  11 CommentsShareTweet


I'm a sunscriber to Yadu Indane Gas, D33, Site -4, Sahibabad Indl. Area, Ghaziabad. No one is attending to Gas leakage compliant.

Please look into this.

Ananta Pati,
70, SF, PKT-1, Sector -7,
Ramprastha Greens,
Vaishali, GHZ.

IOCL/Indane Gas — Gas Cylinder Leakage

My Supplier is Yadu Indane Gas. The compliant for leakage in the cylinder is not being registered by anyone.

Complete Address:
70, SF, PKT-1, Sector-7, Ramprastha Greens,
Vaishali, Ghaziabad

Please look into the same.


Ananta pati

IOCL / Indane Gas — Leakage in Gas Cylinder

I'm a sunscriber to Yadu Indane Gas, D33, Site -4, Sahibabad Indl. Area, Ghaziabad. No one is attending to Gas leakage compliant.

Please look into this.

Ananta Pati,
70, SF, PKT-1, Sector -7,
Ramprastha Greens,
Vaishali, GHZ.


Dear Sir,
I Mr.K.SAHADEV/GAS CONSUMER NO-S 18715 of Sambalpur,Orissa.My Gas dealer was M/S LIPI GAS.I booked for gas on[protected].They replied within two to three days I will get Gas.I have one cylinder.Can I get another cylinder?Till now I did not get Gas.When I called two days back for Gas they assured to get on the same day.Their tel no[protected] always shows busy.Somewhere they are mishandling their tel-no to show like that.If really that much busy why don`t to arrange another no from there or Gas dept.I need answer the reason for this delay.Also I need a tel no to assist for customers.

Thanking you sir,

With Regards
sir my consumer no is14439, i booked gas in sampally gas agency .they did not send the cylinder. this is not the first time always they dont send the cylinder weeks together. if i enquire they r saying cylinder is already dispatched. what is happening i am not able to understand ... are the delivery boys senlling cylinder in black?????please respond to my compliant my cell no is [protected]

indian gas cylinder re filling — re filling of indian gas cylinder

i am a consumer of indian gas my consumer no is 42183 , i have booked cylinder for re filling on 7.02.2010 at Raghu gas , khansha road , gurgaon, its code no - 103836 but up till date not delivered by gas supplier after repited follow up. it should be supplied with 7 day after booking.
no one is taking intrest in his office.

if you will ask for cylinder to be a new road chap customer then he will tell you the cylinder is available by Rs 900/

i want to say that he is selling gas cylinder in open market and not suppling to consumers.

please help me

what we would like to do.


ashok pradhan
Rose Gas Agency, Adambakkam is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy. I am trying to book a gas cylinder for the past one week but till now i am not getting the line. Please try to understand the customer difficulty. They are having four lines. all the four lines are always busy.

Kindly take up the matter seriously and do the needful
I am Bindhyachal Singh from Baroda, My con. no. 02118, I had booked the gas on 04.01.2011 and had been told that I will be given delivery in 10 day, but when I contacted to agency on 15.01.2011 I was roughly told that it will take another 3 to 4 days. When I contacted on 17.01.2011, I was told that next day only it will be delivered and phone was put down with a bulling answer. But they delivered on 17.01.2011. The most surprising thing was that the delivery challan contains the date 13.01.2011
Now, respected sir, I want to know - after delivery agency people taking 21day for booking, then 10 days verbal intimation by them for delivery and actual delivery is taking place almost after 14 days. But a gas bottle is not servicing us for 35 days - can you advice what to do in this case? May be a solution for this problem? Because I am totaly disagree of this system if it is structured by govt. My mail id : [protected]; kindly give your solution.

They take 50 days to supply the Gas Cylinder to the consumers. They are selling the cylinders in black for double Rate to hotels and brokers. They are neglecting consumer's queries. They are not picking up the phone while trying to register a cylinder. They are cheating the consumers and TOTALLY SHIV SHANKAR AGENCIES, PORUR, CHENNAI. INDANE GAS SUPPLIERS ILL TREATING & IRRITATING THE CONSUMERS IN A HARSH MANNER



The service from SUDHEENDRA INDANE GAS AGENCY - Hennur Rd - Bangalore is becoming very worst day by day. I have booked a refill on the 19 April 2011. As on today 26th April 2011, I have not received the refill & when I contacted today, They are telling that it will take 5 more days time and they say that IVR Booking is not valid it will only come by next 5 days and you have to book again

Many of the time it is noticed that even after billing date, only after 5-7 days only they are delivering the Cylinder to our home. Now a days it is very difficult to get them over telephone & if we get them with great difficulty, there has been no courtesy to even listen to our grievance & they just slam the phone and no proper answer given.

If Indian oil is concerned over customer satisfaction they better do some thing about such issues. Least I request them to educate their staff on how they need to address the customer problems.
I had also requested them to change my gas agency.they sy its not posible
Inspite I have also pesornaly seen in few places like sultan playa and manornpalya they sell gas at 65 rs per kg they also have autorikshaw refilling unit for which I have seen they utilize small residential cylinders which is ment only for resident use
I have seen few cops collecting daily Money (roll call )
My customer ID is 31913 in the name of MUMTAZ. If any of you knows any other the Indane complaint mail id or contact no, pl let me know.


indian oil.indane gas booking cylinder refilling — booking cylinder refilling

sir/mam, today i try to book gas cylinder(refilling) at my gas agencies satyam but they refuse to book before 21 days. is it a rule of indian oil ? plzlet me know.but i read in patrika news paper that you can book at any time ok.praveen shrivastava consumer no 53305 [protected].ok

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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003