[Resolved]  IOCL - Indane Gass - LPG Cylinder — Non supply of LPG Cylinder by Prathana Gas Agency-Madipakkam

I would like to come to your attention that by last three months I have not received the printed Bill for supply of LPG Cylinder and I got supply after 30 days from the date of booking. My consumer No.30213. Last supply was received on 18th November, 2008 without any bill for the supply/delivery. As instructed by the supplier office executive that the next cylinder to be booked only after 3rd December, 2008. As per her instruction we have booked on 3rd December, 2008 after several attend of telephone dial but till date we have not received the supply. I have only single cylinder connection even though the delivery man collecting full payment without deducting sum of Rs.30/- as per the grant.

Kindly confirm that there is any standing instruction to the distributors that the cylinder to be booked for refill only after 21 days from the date of delivery for next supply.


The distributor details give below for your reference.
Name of Distributorship Name of Distributor Address Pin Code STD Code Contact No. E-mail Name of Sales Officer E-mail of Sales Officer
Prathana Gas Agency A.Ashokan, A. Hemalatha No.37, Rajiv Gandhi Street Moovarasampet, Madipakkam, Chennai 600 091 044 [protected] 22241711 -- Geetha .N [protected]@hotmail.com

From yesterday (11.12.08) onward I am trying to reach the supplier to know the status when they can able to supply the LPG but still I am not able to reach them. Due to this I would like to raise the complaint on this.

Kindly take necessary action in this regard, your earlier action in this regard is highly help to us.