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[Resolved]  Ioc/lpg Cylinder — Autocratic Function of LPG Distributor at Hojai,Assam

Dear Sir/Madam,

The sole Gas Agency at Hojai M/S.Treemurti Gas Service is regularly violating all laid down Rules & Regulations regarding Distribution of LPG Cylinders to its bonafide Consumers.Lots of agitations hels earlier and complaints has been lodged with concerned Offices/Officials of concerned departments but most regretfully and unfortunately , I beg to inform your good office that no positive steps has since been taken by the concerned authority or departments so far for the greater interest of bonafide consumers of IOC with M/S.Treemurti Gas Service , Hojai, Assam.

Please take some stringent steps/measures against the said distributor fir regularly violating all laid down Rules & Regulations regarding supply/distribution of LPG Cylinders to the consumers.

Thanking You in anticipation.

Your Sincerely,

Sumit Sarkar,Hojai,Assam.
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

Dear Sir/Madam,

The M/s.Bindu Indane Gas Service (at Bugrasi & Simbholi) is regularly violating all laid down Rules & Regulations regarding Distribution of LPG Cylinders to its bonafide Consumers. They are blacking the LPG Gas regularly. They have never supplied the cylinder at consumer residence. They are not using deliver truck for deliver the LPG Cylinders. As per the rules of LPG distribution Rules 2001, they are cheating with all consumers by saving the investment of transportation charges of cylinders. If I am not wrog, they are saving Rs.8/- per cylinder because all cylinders are booking by customer at their premises and they are lifting themselves. They have not bothered of any educated person who know the Rules and Regulation settled by the Oil and Gas Regulatory Authority established pursuant to the Oil and Gas Regulatory Authority Ordinance, 2002, when he want to interduce them regarding the Rules, they threatend and infrom that contact with IOCL officers, they can not do anything. They say HAMAM ME SAB NANGE HAI. (No control of their language.) The way of treatment seems that the conusmers have done the big mistake to get the GAS connection from said Gas Agency. We have been completely faild to understand that why the IOCL distributing GAS DISTRIBUTION LICENCE to this type of dishonest person. It should be for honest person.
Further, lots of aligations had earlier and complaints had been lodged against said Agency. One Police Complint had loged in Bugrasi Police Station against said Gas Agency for stolen of LPG Gas Cylinders by themself. The record is avialabe in Bugrasi Police Station. They are not honest person who are running this Agency. They are doing unethical business and violating all Rules & Regulations of distribution. Several complainst have been loged to the concerned departments but most regretfully and unfortunately, I beg to inform you that no positive steps have been taken by the concerned authority or departments.

You are requested to kindly take some stringent steps/measures against the said distributor against regularly violating all laid down Rules & Regulations regarding supply/distribution of LPG Cylinders to the consumers.

Your prompt action and co-operation in the matter would be highly appreciated.

Thanking you,

Your Sincerely,

Arun Chaudhary
Delhi
[protected]
To,
The Managing Director,
IOC Ltd, Bamuni Maidan,
Guwahati-781021

Subject : - Request to provide the sufficient LPG cylinder to run the Mess of Vidyalaya –reg.

Sir/Madam,

With reference to above cited subject, I would like to request to bring your kind notice that, ours is “Residential co-educational Institute” run by Ministry of HRD, Govt. of India, where the 200 students of district & staff are staying in the campus. In our institute the lodgeing & boarding facilities are being given free of cost by Govt. of India.

At present the vidyalaya having 10 LPG connections, as per our requirement consumption of 30-35 cylinders are required in a month to prepare meal for 3 times in a day & to provide boiled drinking water.

Earlier we were getting the required quantity of cylinder from “Ruina Indane Gas service, Haflong, Dima Hasao, but recently the gas agency denied supplying the required quantity of cylinders due to their administrative difficulties.

Hence, you are requested to give the necessary instruction to supply the required cylinders to vidyalaya as a special case.

Thanking you,


Yours faithfully,


(R.S.Chandanshiv)
PRINCIPAL
Copy to –
1. Hon.Dy.Commissioner & Chairman, VMC, JNV, Dima Hasao-
for kind information & favourable action
2. Area Manger, Indian Oil Corporation, Nagaon, Assam
3. Ruina Indane Gas service, Haflong, Dima Hasao- for kind information.

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