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[Resolved]  Ion Exchange — Leakage from the body of the filter

Heavy leakage has been observed from the body of the Zero B RO water purifier filter which I have purchased in October 2008. The filter system could not be used since last 10 days. Complaint was given to local office in Gurgaon but even after 5 days also no action was taken. After many reminders, a person from Ion exchange visited but could not resolve the probleme.He has not communicated on further actions to be taken. He left with my signature on the sheet on which I had mentioned that 'problem not resolved'.
I am very disappointed . Names of the local office people with whom I interacted are Pawan, Mahinder, Dolly, Bhasin.These whole lot of persons seemed extremely reluctant to my problem.

My family is suffering because of this. I don't want this Water purifier system and want my money back with additional compensation againt the harassment I went through.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet


ion exchange — not receiving feedback from the call center

sir i am navneet seth from indore complanes that i am not satisfied from your call center i was asking him about the validity voucher so i wate 13 minutes for th result so i am not satisfied

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    ION Exchange India Phone
    +91 22 3989 0909 [Mumbai]
    +91 11 3989 0909 [Delhi]
    +91 40 3066 3103 [Hyderabad]
    ION Exchange India Address
    Ion House, Dr. E. Moses Road, Mahalaxmi, Mumbai, Maharashtra, India - 400011
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