[Resolved]  Irctc — amount debited but ticket not booked

Address:West Bengal

I today tried to book my ticket online but at time of payment the server became too slow & by the time my account got debited some error occured on irctc site & my ticket was not booked inspite of my account got debited. How will i get my refund.
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Aug 13, 2020
Complaint marked as Resolved 
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money debited but ticket not booked
Session expired after making payment - No ticket booked --
Bank acnt debited Rs 476.24 to [protected] SBI IRCTC COLLECT
TRANSACTION ID [protected]IGM0833426 DTD 17/09/2013

I faced a problem while booking a Tatkal ticket on irctc.co.in TRANSACTION ID [protected]IGM0833426 from KOTA to Allahabad(ALD) for 18th September 2013 in 12941 BVC Asansol Express. After entering the details of one passengers, I made the payment using SBI online. After making the payment I got the message that the session is expired.

I checked my SBI bank transactions and I can see a payment of 476.24/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

Please advise what to be done since I have made a payment and there is no booking done by the website.

My details - irctc user name – manjeshk91
Email id : [protected]@ymail.com


Thanks and Regards,
Manjesh Mishra
MOBILE [protected]
Session expired after making payment - No ticket booked --
Bank acnt debited Rs 476.24 to [protected] SBI IRCTC COLLECT
TRANSACTION ID [protected]IGM0833426 DTD 17/09/2013

I faced a problem while booking a Tatkal ticket on irctc.co.in TRANSACTION ID [protected]IGM0833426 from KOTA to Allahabad(ALD) for 18th September 2013 in 12941 BVC Asansol Express. After entering the details of one passengers, I made the payment using SBI online. After making the payment I got the message that the session is expired.

I checked my SBI bank transactions and I can see a payment of 476.24/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

Please advise what to be done since I have made a payment and there is no booking done by the website.

My details - irctc user name – manjeshk91
Email id : [protected]@ymail.com


Thanks and Regards,
Manjesh Mishra
MOBILE [protected]
Today I booked tatkal ticket for 16337/OKHA ERS EXPRESS but amount debited from my account and ticked booking is failed due to worst service of irctc ., so please kindly return my money as early my transction no: [protected] Amount: 831.24

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