[Resolved]  Irctc — cancel the ticket

IRCTC — refund yet not received against TDR ekt200906500553580 dt.05-06-2009

[protected]

I have filed TDR at http://www.irctc.co.in vide Ref. No. ekt[protected] on dt.[protected] but till date refund not received. I wrote 8 reminder letters to [protected]@irctc.co.in; but every time replied that your case forwarded to railway. One year & three months already passed. who is responsible for delay & how much time will be taken for my refund.

Anil Raswant
[protected]

IRCTC — Non receipt of online booked ticket after debiting amount through SBI debit card

Dera sir,

While I am trying to book ticket with my User ID : Sankar3184 on 05.09.10 from Chennai Central to Chengannur for Trivendrum Mail 2623 for the date 01.12.2010, due to connection problem I failed to get ticket. Before I could get the confirmation of the booking the session has expired. I checked the booking status in my IRCTC account but there was no update there. On checking the transaction's status in my dedit card's account I found that payment had been done for Rs. 332/-. So please cancel the transation and credit back the amount to the SBI savings account number [protected] with ATM card No[protected] of Y P CH Sekhar Rao

Ticket booked in the name of Y V N Raja Sekhar age: 24/Male Lower berth

Track ID of billing inforamation of amount paid through SBI PAYMENT GATEWAY is [protected]

The information may kindly be sent to the E-mail ID : chandramajavi.[protected]@gmail.com

In the train on Delhi Patna Route, in the Garibrath train, the vendors are overcharging .On 4th Sept.2010, they charged Rs 15/- for TWO BOILED EGGS,which is definitely on very high side. No rate lists are carried by the vendors, which are in uniforms and are employees of catering contractors.

I BOOK A TICKET FOR MR SHANGARA SINGH FROM AMRITSAR TO HOWRAH FOR 15/01/2010 UNDER PNR NO [protected]. THE TRAIN WAS CANCEL BUT AFTER FILE TDR ONLY HALF REFUND GIVEN TO ME . I SEND MANY REMINDER TO IRCTC BUT NO REFUND GIVEN TO ME OR AGENCY
(M) [protected]

IRCTC — about tdr /refund

i book a train ticket for mr anil bajaj on date 22/01/2010.from amritsar to delhi under pnr no [protected] but the train was delay more then 3 hour i file a tdr but no refund taken by me

IRCTC — overcharging

sir,

i have been frequently travelling by Aravali Express from bandra to jaipur and jaipur to bandra. The staff is overcharging on the standard menu prescribed. like i generally take veg. cutlet which is charged 25/- instead of 17/- as given in standard menu. please help

Thanks & Regards
Meenakshi Nanawati
[protected]
[protected]

IRCTC — don't refund my money

today have completed 5 days(120hours) but they dosen't refund my money of cancelled ticket .
according to irctc it refund my money in 72 hours.
please take appropriate action for this


my irctc Transaction ID: [protected]

IRCTC — Sub: Complaint regarding non refund of ticket cancellation money PNR No. 2349159452 Pending since more than two years. (3.6.2008)

Sub: Complaint regarding non refund of ticket cancellation money PNR No. [protected] Pending since more than two years. (3.6.2008)

Dear Sir,

I am thankful for your vision and improvement in the field of customer satisfaction. I am sorry to inform you that inspite of my repeated chase up and reminder about my refund no action on my claim, which is pending since 3.6.08 almost more than two and half year.

I will highly grateful if you could kindly intervene in this matter because you are the only last hope for me. My humble request is to kindly intervene the matter and direct the concerned official to settle the claim within the stipulated time.

Copy of my mail and their reply is attached herewith for further necessary action.

Thanking you,




PAUL SATYANATHAN
A-11, ANAND GRAM, TAHIRPUR
DILSHAD GARDEN, DELHI-95

#[protected]




Northeast Frontier Railway
Chief Claims Officer,Railway Headquarter, Maligaon,Guwahati-11

TDR Details
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 25.00
Date Of Journey 27/5/2008 Ticket Charge Rs 836.00
Bank ICICI Total Rs 861.00
Train No 5708 Railway Zone NF
From Station KHANNA(KNN) IRCTC Zone Chief Regional Manager/Eastern Zone/Guwahati (IRCTC) Guwahati
To Station DELHI(DLI) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 J BENJAMIN 68 Male S5 0011 Booked
2 PAUL SATYANATHAN 38 Male S5 0014 Booked
3 ANITA PAUL 36 Female S5 0013 Booked
4 VIOLET 40 Female S5 0015 Booked
5 AMAN PAUL 12 Male S5 0016 Booked
6 SAMSON 12 Male S5 0008 Booked



Reason For TDR : On-Request
TDR Status : Admin Approved
Reference No : 109888.0
TDR Zone : NF
TDR Filing Date : 03-Jun-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

IRCTC — Amount charged without booking

Mail sent to IRCTC on 08/09/10 to which no response was received :
I booked air ticket through IRTC site to travel from ahmedabad to bangalore on September 9,2010 by Indigo morning flight no. 6E155. The user transaction ID is[protected] and the payment confirmation Id is 10447367. No PNR was generated and the amount is already deducted from my account.

I have to travel tomorrow morning and need your help immediately. I am calling your toll free number continuously for last 2 hours and it does not get through.

I enquired from Indigo airlines and they have confirmed that there is no ticket booked in my name. I would highly appreciated your immediate response. You can call me at [protected].

Waiting for reply

Prashant Arya

Another reminder was sent on 13/09/10

IRCTC — deactivation of account

sir,
i came to know that registring two account with same id leads two deactivation,piz activate my user id-priyanka93 and deactivate all other ides,my email id is [protected]@gmail.com.plz notify me after the activation of my account.

no pnr was generated means ticket was not booked. it happens sometimes on irctc . most probably they will refund your money in your account. you kindly check the refund status tab in your irctc home page and look for failed transactions. and i[censored] have to travel u must book another ticket .

IRCTC — NOt providing the berth which was booked already

Dear Sir,

I am Haritha .When I was travelling though bangalore exp(Train no. 2785) on 20th Sep,the Ticket collectors behaved very rudely and they have already given the reserved seat of mine to the people who are in waiting lists.I have a kid,when I reserved a lower birth and the TCR given that berth somebody else telling me tthat my ticket is upgraded.Without pripor information to me how this can be done.They didnot see me taht I have a kid and I have proper ticket still they spoke very rudely and behaved like.These kind of government empolyees should be punished severly.

I am with drawing the complaint aginst, what ever did.

I Got teh right information about the upgradation of tickets.Hence I am with drawing the complaint.Regret for the inconvenience.Please cancle this complaint.

The amount was refunded to me on 21 Sept in my account after sending another email.

IRCTC — refund of money for failed transaction

dear sir,
i made an online transaction dated 25 september 2010, booking a ticket journey from kharagpur to mumbai(cstm).due to problem in irctc server my transaction failed and amt of Rs 513 was cut from my sbi accnt.my login id is mi3001 and i used my sbi atm cum debit card no[protected] and my transaction id is [protected].
Sir ill be obliged to u i[censored] refund my money.

Manoj Mane
c-117
rk hall of residence
IIT Kharagpur
West Bengal

IRCTC — LATE DELIVERY OF TICKET

Sir
I have booked my e ticket on 17 Sep 10 and it was delievered to me on 24 Sep 10.
When I contacted to IRCTC, they have provided me no. and address of courier instead of helping themselves. I myself has to contact to overnite exp and the got my ticket. This ticket was suppused to be delievere within 36 hrs.
I anyone listening?
Can IRCTC clarify this laguna
Pls reply

Dilip Kashyap
pnr [protected]

IRCTC — Money refund is not credited in my account

Dear Sir/ Madam,

I have booked an e-ticket through internet but due to some change in program i cancelled the ticket but till now i have not received money.
My transaction I.D is- [protected].
PNR no. - [protected].
Cancelled on 23/09/2010.
Refundable amount - Rs. 640.00
the amount is mere but it is image of the government which is diminishing due to these all problems. if possible help me to get my money.

thank you.

Dear Sir/ Madam,

I have booked an e-ticket through internet but due to some change in program i cancelled only the one of six ticket but till now i have not received money.
My transaction I.D is- [protected].
PNR no. - [protected].
Cancelled on 23/09/2010.
Refundable amount - Rs. 540.00
the amount is mere but it is image of the government which is diminishing due to these all problems. if possible help me to get my money.

thank you.

IRCTC — Return of TDR for train late than more than 3 hrs and person not travelled

Dear Sir,

I had filed a TDR for a railwat ticket reason being - 'Train was late for more than 3 hours and person not travelled'. I have not got the money back yet. Please let me know when will I get mu money back.The details are -

PNR Number: [protected]
Date Of Journey: 03/9/2010
Train No: 2101
From Station: LOKMANYATILAK T(LTT)
To Station: NAGPUR(NGP)

I request you to please refund the amount. I hope for a positive consideration.

Thanks,
Anshul G.