[Resolved]  Irctc — cancel the ticket

IRCTC — IRCTC not refunding my money

I had reserved a ticket via IRCTC website, but train was late more than 3hours,So I went by bus to destination.
To refund my amount I loggeg a TDR via IRCTC.
More than 6 months have been completed but till amount is not refunded.
I have written a lot mail to irctc customer care, but they are saying your application has been sent to
Indian Railway.They are saying these words since 3 months.
Now I am very upset regarding this.
Details are as following:
================================================
Transaction Details:
PNR Number
[protected]
Booked On
4-4-2009

Transaction ID
[protected]
Ticket Type
eticket

Class
3A
Internet Service Charge
Rs 20.00

Date Of Journey
11/4/2009
Ticket Charge
Rs 350.00

Bank
ICICI
Total
Rs 370.00

Train No
2542A
Railway Zone
IRCTC

From Station
LUCKNOW NE(LJN)
IRCTC Zone
IRCTC

To Station
BASTI(BST)
Quota
General

Ticket Details
S# :1
Name :Ajay Kumar Singh
Age : 26
Sex :Male
Coach:B1
Seat :0039
Res-Status :Booked

Reason For TDR
: Train Late More Than Three Hours.
TDR Status
: Admin Approved
Reference No
: ekt[protected]
TDR Filing Date
: 25-Apr-2009
Refund Status
: Refund under Process
Refund Date
: Not Available
Refund Amount
: Rs.0.00
==================================================================

Dear Sir,

I am submitting my TDR details. I have been running from pillar to post to get my rightful moeny. But no one is there to listen me. IRCTC is also helpless. Please help me. Is any one listening to this hapless consumer????????????

I have filed the TDR on 11th May, 2009 but I have not received the money from IRCTC. The details of the TDR are as under:-

a. PNR Number : [protected]

b. Transaction Id : [protected]

c. Date of Journey : 09th May 2009

d. Train Number : 2421

e. Name of the Passenger : Pragyan Paramita

f. Age of the Passenger : 26

g. Sex : Female

h. Reason for filing the TDS : The ticket of the passenger was not confirmed, which is the reason why the passenger could not board the Train.

In this regard, I have also send a mail to you before. But till now I am waiting for the refund.

Please return the money, as you know from the fact that it is more than 3 months I have been waiting for the money to receive.

i had completed the booking process and the payment process by sbi debit card for mohan rowlo for the ticket of bhubaneswar to howrah for 30 nov 2009 in jansatabdi express but after the process following link was displayed REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&

I booked ticket from Chennai central to vijayawada, through HDFC bank Narration:[protected]-INDIAN RAILWAYS, Ref. No: [protected]. Amount has been debited from my account for ticket Rs.224+Rs.11, but i havent received my ticket. That transaction is not confirmed and page became blank. there is some technical problem with that site. when will that money get refund ?

Dear Sir,

This is regarding tatkal services in Indian Railways.Every day morning the tatkal services of Indian Railways through IRCTC is not possible between timings 8.03 a.m to 8.15 a.m. After 8.15 a.m only it will be allowed to do booking, but by that time all the tatkal tickets will be over. For a long time I have been facing this problem and I got the same feed back from many people. I request you to solve this issue.

Regards
Satyanarayana K V V

dear sir,
i was booked e tickets.

Pnr Number 0 Transaction ID [protected]
Train No 7016 Train Name VISAKHA EXP
From Station (SC) To Station (VSKP)
Date Of Journey 20-Dec-2009
Class
SL
Boarding (SC)
Resv Upto
(VSKP)
Date Of Booking 11-Dec-2009 Total Fare Rs 559.00

i have not get my ticket. but Rs 559.00 was detected from my account.

what can i get my money?

yours faithfully
rajasekhar babu

IRCTC — Earthworms/dead crawling insect in food

a Dead Earthworm found in paneer curry in food of shatabdi 2013 . when asked to register complaint by the catering manager , they refused to bring the book .Date of journey is 14th dec. 09

IRCTC — Chain snaching At Hazrat Nizamudin

Train No.& Name6687/Navyug Express,Date Of Journey-15/12/2009,From Tirupati To New Delhi,PNR No.[protected].A1-Seat No.29,30.When train was reaching Hazrat Nizamudin on 16/12/2009 at 10:30pm approx.We are standing on gate to step out before two minutes of Hazrat Nizamudin station A chain snatcher has come and snatched chain and try to pull down out of train.gold chain is of 20 gms 22 carats and containing a 5 gm pendant of Tripuati Balaji & one Diamond pendant in that gold chain.T.T.E. was sleeping and Coach attendandant seeing all the matters.Vendors are frequently allowed in the coach.Guard deniy to accept the complain.He suggested me to go to G.R.P. SHO at platform No.1.Train was arrived on Platform no.3.when we go to SHO at No.1 Platform,He told us above all matters give me in writing I send You F.I.R through Courier Or e-mail.Right now I am unable to give you in writing.S.H.O name is ASI-Dharm Veer Singh(Mobile No.[protected].Please take necessary actions-Neeta Mittal

IRCTC — Toilet is not clean and charging point

Train No.2708/A P Smark Kranti,PNR No.[protected],Date of Journey-11/12/2009,Class-2A Western Toilet is very dirty from H.Nizamuddin towards Tirupati.I have requested several times to T.T.E. & Coach Attendant to make arrangement to clean the western toilet as i went through Hernia surgery and Spine Fracture on 1/06/2009.I am unable to sit on indian toilet,they promise to make it clean at Jhansi Jn.But not clean till 5:00pm.I was feeling upset and unable to go to toilet.At Bhopal T.T.E.informed me that western toilet has cleaned but only Napthelene balls put two-three places.No paper roll,No jet spary & even no health faucet for patient passenger.Toilet cleaned at Sikandrabad.Coach Attendant try to break our privacy ask to return back linen several times before Tirupati at 12.20pm.Only one Lap-top and Mobile Charging point among six passenger.Now a days every passenger have at least one Lap-Top & one Mobile Phone.So Please make arrangement on every berth to recharge Lap-Top & Mobile phone,at-least in 2A.

IRCTC — site not available

site is not avaailable since morning. need to urgently book ticket under tatkal for 25th and site is down.

IRCTC — refund to another account

Dear Sir,

i have booked e-ticket on Dec,the11,2009 form Itarsi to Agra which has PNR no-[protected], tansaction ID-[protected] and date of journey Dec 27,2009,the amount of Rs. 940 has been credited through my SBI a/c no.-[protected].I have cancelled this E-ticket on Dec 23,2009.

i have been transferred to some other place and my a/c no. has also changed which is now[protected]ICICI Bank).


Kindlly refund the amount of Rs.920 to my new account no.[protected]ICICI Bank.

Regards.

Suneel Kumar
Navjeevan Aushdhalya
Ghiror,Mainpuri .(U.P.)
[protected]

IRCTC — RS 4075/- Charged on Credit card without booking ticket

The booking form Pune to Shegoan by Maharashtra Express 1039 for Tatkal quota for 4 tickets of @ Rs 4075 /- is charged without issuing tickets.
Date of Booking - 23.12.2009
Date of travel - 25.12.2009

No PNR No, received for it ? Mean no booking is done. The amount Rs 4075 /- is debited from my Citi bank credit card.

IRCTC — REFUND PENDING

Dear Sir ,

Pls confirm me, What is status of my TDR ? 60 days already com pleat


TDR Details
Transaction Details
PNR Number [protected] Booked On 6-8-2009
Transaction ID [protected] Ticket Type eticket
Class CC Internet Service Charge Rs 25.00
Date Of Journey 08/8/2009 Ticket Charge Rs 1060.00
Bank ICICI Total Rs 1085.00
Train No 2056 Railway Zone NR
From Station DEHRADUN(DDN) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota Tatkal

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 BHAVANA nayer 18 Female C2 0007/ SM Booked
2 nandini nayer 49 Female C2 0008/ SM Booked



Reason For TDR : AC Failure.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 11-Aug-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

IRCTC — Rs. 675 charged in lieu of ticket, but ticket not delivered

I was booking a ticket from Chennai to Bangalore, I followed the necessary steps, made the payment through, ICICI Bank Internet Payment Gateway, the screen showed that the payment was made, then instead of producing the ticket, it showed that the session had expired! I checked my bank balance, it shows that that the transaction has been made and the payment made to IRCTC. I checked the IRCTC booked history, it showed payment not received from bank.

Transaction ID [protected]
Train No 6222 Train Name MYSORE EXPRESS
From Station (MAS) To Station (SBC)
Date Of Journey 30-Dec-2009
Date Of Booking 28-Dec-2009 Total Fare Rs 675.00

This has been a a problem with IRCTC ever since and no efforts have been made to rectify this fault, as a result a lot of people are suffering.

TDR Refund — Refund pending for more than a year

I had filed a TDR last year on 8th January 2009 through IRCTC for refund of fare (PNR # [protected]) as the train was running late for more than three hours.
Till date I have not received the refund in spite of multitude of email and phone reminders nor have I received an explanation as to why refund has been delayed.

Neeraj

IRCTC — Fraudament booking

Some has done Online ticket booking ( two transactions)using my Credit card on 24//11/2009 through IRCTC new delhi.I would like to know the details of journy & location of booking the ticket.

The same happened to me. Did you ever get your money back? Let me know how if you did. In the meantime, I'm going to try complaining to etickets at irctc.co.in.

Transaction failed after making payment without issuing the e-ticket,
Date of transaction - 18.10.2010
Proposed Journey - Nanded to Aurangabad
Train No. 7058, Deogiri Express,
Amount Transferred - Rs. 702/-,
after making payment Transaction failed (server error) without issuing the e-ticket,
The Ticket did not appeared in my Booked History,
Kindly refund the amount
Rajendra Wadgaonkar

Transaction failed after making payment without issuing the e-ticket,
Date of transaction - 18.1.2010
Proposed Journey - Nanded to Aurangabad
Train No. 7058, Deogiri Express,
Amount Transferred - Rs. 702/-,
after making payment Transaction failed (server error) without issuing the e-ticket,
The Ticket did not appeared in my Booked History,
Kindly refund the amount
Rajendra Wadgaonkar

IRCTC — REFUND NOT RECEIVED FOR CANCELLED TICKET ON 09.10.2010

I CANCELLED THE TICKET ON 09.10.2010 THRO IRCTC.CO.IN,FOR WHICH REFUND NOT RECEIVED TILL DATE.

PNR NO:[protected]
DATE OF JOURNEY :10.01.2010
WAIT LISTED TICKET
JOURNEY FROM CHENNAI TO COIMBATORE
TICKET FARE:RS.614/-