[Resolved] Irctc — REFUND CLAIM FOR PROBLEM IN IRCTC SERVER | |||
Hello, Today (12/10/2010) I have done an online transaction to purchase a ticket on 2281 BBS DURONTO EXP from BBS to NDLS boarding on 17/10/2010 from BBS . Unfortunately after the payment was made through SBI ATM CUM DEBIT CARD paid in two times tried payment gateway, the repeated error found like, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes& " came up without giving me the confirmation of the payment and neither the ticket is generated. This is really embarrassing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. Kindly refund the deducted amount in my SBI account . Expecting a reply as soon as possible. Thanks and Regards, Pradeep Nath Sharma Call me: [protected] / [protected] email-id: pradeepnath.[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
125 Comments | |||
Comments
Hi Sir,
I have booked the tkt through IRCTC and the details are as below:
Booked Date: 07/04/2009
Journey Date: 07/04/2009
Amount: 378
While doing the booking process, after amount got deducted from my ICICI bank, got the message as 'Service Unavailable' and ticket details are not displayed on the screen. I didn't find the transaction id or PNR number. But the amount got deducted from bank. Could you please tell me where i will get my ticket. If i want to cancel the ticket what i have to do now? please reply me at the earliest.
please let me know i[censored] need any more info
Thanks
V V Ramana Rao
I have booked the tkt through IRCTC and the details are as below:
Booked Date: 07/04/2009
Journey Date: 07/04/2009
Amount: 378
While doing the booking process, after amount got deducted from my ICICI bank, got the message as 'Service Unavailable' and ticket details are not displayed on the screen. I didn't find the transaction id or PNR number. But the amount got deducted from bank. Could you please tell me where i will get my ticket. If i want to cancel the ticket what i have to do now? please reply me at the earliest.
please let me know i[censored] need any more info
Thanks
V V Ramana Rao
IRCTC Complaints - Money charged, ticket not provided
Money charged, ticket not provided
Hello,
On 06/05/2009 I have done an online transaction to purchase a ticket on 2531 GKP LJN INTRCIT from Gorakhpur to Badshanagar boarding on 07/05/2009 for RAVEENDRA PRATAP SINGH MALE 40 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 101.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation
I request IRCTC to help me at the earliest and refund the same amount.
Expecting a reply as soon as possible.
Yours Sincerely
Raveendra Pratap Singh
[protected]
Email ID : [protected]@yahoo.com
My S.B.I. ACCONT NO IS[protected]
Money charged, ticket not provided
Hello,
On 06/05/2009 I have done an online transaction to purchase a ticket on 2531 GKP LJN INTRCIT from Gorakhpur to Badshanagar boarding on 07/05/2009 for RAVEENDRA PRATAP SINGH MALE 40 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 101.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation
I request IRCTC to help me at the earliest and refund the same amount.
Expecting a reply as soon as possible.
Yours Sincerely
Raveendra Pratap Singh
[protected]
Email ID : [protected]@yahoo.com
My S.B.I. ACCONT NO IS[protected]
Dear Sir,
Actualy i was book the ticket on 24/06/09. but when i come to chennai at the time also waiting list 21 and 22 so we are not travel.what is my status, Are u Refund my amount through ICICI Credit card.
PNR NO [protected]
Journey Date 5/07/09
Adult 2
Train no 1064 SA
Salem to chennai Egmore.
Actualy i was book the ticket on 24/06/09. but when i come to chennai at the time also waiting list 21 and 22 so we are not travel.what is my status, Are u Refund my amount through ICICI Credit card.
PNR NO [protected]
Journey Date 5/07/09
Adult 2
Train no 1064 SA
Salem to chennai Egmore.
Sir/Ma'am,
I tried to book a ticket on 22/07/09 but due to some network error amount was charged twice but I was not able to book the ticket. Please refund my money in the card ASAP.
I have noted down only one ref no. which is [protected] but I have been charged twice.
Both Charged Amonts are Rs 701 and Rs. 701.
Regard
Deepak Kumar Gupta
Mb no.+91 [protected]
I tried to book a ticket on 22/07/09 but due to some network error amount was charged twice but I was not able to book the ticket. Please refund my money in the card ASAP.
I have noted down only one ref no. which is [protected] but I have been charged twice.
Both Charged Amonts are Rs 701 and Rs. 701.
Regard
Deepak Kumar Gupta
Mb no.+91 [protected]
Student — cant able to open the irctc.co.in
to sir,i am a regular customer for irctc.co.in and from yesterday its not able to open in my computer is there any problem in the regulation of website or it is in the construction mode or its is temporary disabled so please kindly send me the reason sir its all i have to survive for living
your sincerely
rahul
I am tried to book a ticket from SAMASTIPUR to NEW DELHI on[protected] through IRCTC.co.in. This Wesite is very slow when Books the E-Ticket...
Pls Maintain SERVER...
Pls Maintain SERVER...
IRCTC - Railway — IRCTC Complaints - REFUND CLAIM FOR PROBLEM IN IRCTC SERVER
I tried to purchase a ticket from IRCTC web site on January 17, 2010 from New Delhi to Siwan on Sampoorn Kranti Express for travel on February 11, 2010. My transaction got aborted without purchase due to communication problems between IRCTC web server and Citi Bank server. However to my astonishment, I saw the bank debit transaction was completed and the money got debited. I called the customer service desk of IRCTC in Chennai. The person who answered the phone told me that there was an error on the bank side. I called Citi Bank customer service, they told me it is Railway problem. Then I sent emails to both organizations and waiting for their resolution. This was my first attempt to purchase ticket on line with IRCTC and probably it might be last.IRCTC complain Ticket # [IRCTC #852960
IRCTC Purchase Reference # .[protected]
Citi Bank complain reference # RE:'Citibank=[protected]
May I get help in resolving this issue.
Thank you,
i am poor family plz give the job sir
At last movement i receved the money after 4 month in 2009 .ples remove the complain from the wabsite. thank you akbar ali
I tried to book a ticket on 07/04/10 but due to some network error amount was charged twice Please refund my money in the card..
Both Charged Amonts are Rs 1228 and Rs. 1228.
Both Charged Amonts are Rs 1228 and Rs. 1228.
money deduction from a/c
Dear Sir,
i bought one ticket from Nizamuddin to yashwantpur on 11.04.2010.i got the ticket but i was charged double the amount Rs4380 has been deducted twice from my sbi a/c (scanned a/c statement is attached, in irctc complaint).there is no records available anywhere for that transaction.irctc is also not replying properly.
irctc user id :- santosh_on
interesting part is that although i sent scanned document debit statement to them no response is there till today. i also taled to customer care but response is very poor.if the ticket is not booked then money should come to my a/c...
Dear Sir,
i bought one ticket from Nizamuddin to yashwantpur on 11.04.2010.i got the ticket but i was charged double the amount Rs4380 has been deducted twice from my sbi a/c (scanned a/c statement is attached, in irctc complaint).there is no records available anywhere for that transaction.irctc is also not replying properly.
irctc user id :- santosh_on
interesting part is that although i sent scanned document debit statement to them no response is there till today. i also taled to customer care but response is very poor.if the ticket is not booked then money should come to my a/c...
Debit card — Escalation for not giving status of debit card
I am account holder of Axis Bank since 2004 at Dehradun branch and my a/c no. [protected].My debit card has expired in April 2010, After that i approached the bank to know the status
of my debit card but the bank always trying and ignore the request by telling
we have not recieved your new debit card. This happened for 5-6 times .
its been now 15 days i have not recieved the card.why the bank is not giving me the correct
status of my card kindly give me the status of my debit card and kindly revert on this?
IRCTC — Problem in irctc.co.in
I have tried so many times since 1 week but the page is not opening of 'ircrc.co.in' and i am unable to book my ticket online.I think this problem is occured and generated by agents who want to get command on online reservation services. There should be take step against this problem and such problem should be solve out as soon as can possible.this is humble request to you for resolvation of this problem.I hope you will consider the same and will take some step to resolve this problem.
Thanking you,
Poonam
IRCTC — NON REFUND OF TICKET MONEY WITH WRONG REASON
SIR,I BOOKED A E-TICKET WITH PNR NO. [protected], FROM MY USER ID "rahulbhad" FOR TRAVELLING FROM KOLKATA TO GAYA BY TRAIN NO. 3010 ON DATE 09/12/2009, BUT THE TRAIN GOT DELAYED FOR MORE THAN 10 HOURS AND I DID TRAVELLED TO GIVEN DESTINATION ON 10/12/2009 BY POORVA EXPRESS WITH 3AC TICKET.
FOR REFUND OF SAME I FILED TDR ON 13-Dec-2009 WITH TDR REF NO. ekt[protected] ON 19/06/2009 IRCTC REPLIED ME THAT I HAVE TRAVELLED ON THE GIVEN TICKET.
I PLEA TO YOU TO GET MY REFUND,
THANKING YOU,
RAHUL BHADANI,
email: [protected]@sbi.co.in
Try this website for clues.
http://irctctips.blogspot.com/
http://irctctips.blogspot.com/
I tried to book a ticket on 27/08/10 but due to some network error amount was charged twice Please refund my money in the atm com debit card sbi
Both Charged Amonts are Rs 3399 and Rs. 3300.
Both Charged Amonts are Rs 3399 and Rs. 3300.
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
dated..14 june 2009.2907 2 ticket...i pay through itz cash card but i didnot get any pnr status and trans.id ..so wat should i do and where i will get my ticket...