[Resolved]  Irctc — REFUND CLAIM FOR PROBLEM IN IRCTC SERVER

I booked an iticket via hsbc credit card. The transaction was successful in the first attempt. However when I checked the hsbc credit card statement it showed that I had been charged twice for the same ticket. There is no record of this money anywhere in the failed transaction or refund in the irctc website. Luckily the amount was only of 170 which was doubled.
IRCTC is not helpful. Seems like my money is gone. I will have to think twice before using this service for costlier tickets.

Hellow sir I’m using ypur irctc regularly I’m cancel my one reservation ticket on date of 09.10.10 and today is 14.10.10 but my refund amount is not debited in my s.b.i. a/c so sir please check their thank you.
My ticket pnr no. is – [protected] and transaction id is – [protected] and my journey date is 30.11.10 from thane to basti thank’s

IRCTC — CONFUSED WHAT TO SAY!!!!!!!!!!!

Dear sir/madam,
Me sanjeeb samanta was trying to reserve a ticket through IRCTC today from my account"d3sanjeeb" from kgp to puri.
in the planing of travel, the website shows me the 8478 KALINGAUTKAL EXP as a available train from kgp to puri..and as per instruction i had booked the ticket.
but latter the ticket didn't booked.
when i make query about the train root, i came to know that this particular train does not through this route.
aside, the refund status of failed transction shows me that " payment not receive from bank", where as the fare has already deducted from my account.

I shall be thankfull to u i[censored] kindly clarify the fact about my payment transaction and how it was possible to book a ticket in the route where actually the train does nor run.

the print screen view of my transaction is attached here with.( TRANS ID: [protected])

Sir I booked ticket from irctc and make payment through sbi drebit card but my Transaction is failed my money is deducted but ticket not booked . please provide me solution & suggestion.
Transaction ID:[protected]
Pay Status:Settlement Requested
Total Amount:Rs.325
Booking date:18/10/2010

I request IRCTC to help me at the earliest and refund the same amount.


Yours Sincerely
Ankur soni
[protected]
Email ID :[protected]@gmail.com

IRCTC — Refund My Payment

Today Dtd 24/11/2010 I have done an online transaction to purchase a e-ticket on Amritsar Exp from Mumbai City Jn to Bhusawal boarding on 26/11/2010 for Mohd Nazim. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks,
Mohammad Nazim
Call me: [protected]

pnr no.[protected]
transaction Id [protected]
date of journey[protected]
sex male
name-Narendra agrwal
Age-46
Dear sir,
please cancel my ticket and back my refund

yours sincerely
Narendra Agrwal

[protected]

Email [protected]@gmail.com

IRCTC — PAYMENT PAID TWICE

I HAVE PAID TWICE FOR THE SAME TICKET. IT IS DUE TO MY SLOW INTERNET CONNECTION. I BOOKED ONE E TICKET. BUT PAID TWICE THE AMOUNT FOR IT. SO I REQUEST YOU TO MAKE REFUND OF RS. 1262 TO MY SBI ACCOUNT

respected sir, mam
i booked ticket for travelling which was in waiting list and after it was canceled on waiting list 5 number but i didnt received my money.
i booked my ticket through yatra .com.
i am still wating to get my money back .
the details is given below.
name : suryakant r. mardolkar
Booking form delhi to mumbai
date:[protected]
PNR no-[protected].
my account no. :[protected]
Bank :axis bank

Sir I booked ticket from irctc and make payment through sbi debit card but my Transaction is failed my money is deducted but ticket not booked . please provide me solution & suggestion.
Transaction ID/reference no.[protected]
Pay Status:Settlement Requested
Total Amount:Rs.490
Booking date:05-Jan-2011

I request IRCTC to help me at the earliest and refund the same amount.


Yours Sincerely
Deependra Prajapat
[protected]
Email ID :[protected]@yahoo.co.in

I tried booking a ticket from Gaya to Howrah IRCTC on 10th & 12th March 2011. I tried 6 to 7 times but the transaction was not processed at all due to server issues. Unfortunately, the amount has been debited twice from my debit card account. Is there any escalation procedure by which I can get my refund back i.e., Rs. 282.00 ? I have the debit card card statement that shows the amount debited and I have the booked ticket list which doesn't show these transactions. I have tride to reach people on customer care on IRCTC but failed. So far I have made many calls to those numbers but I am unable to reach them. whats the fastest way to get the refund back? Plz Help me. My mail id is -

The service of irctc is really bad, If the concerned people could not handle the load or could not make the error free site or atlease robust sites then I do not think why these people are in business. You can not get an excuse for blaming the server load and all those things everytime, you should think why you are using the oldest technology for these. As a software engineer I can suggest you some technology that can make you excel in your business.
Really it is painful to do a reservation on your made sit. shame on you.
If you are making a site like this then you should not treat it like a college project. But it seems you people are still at that level only.
Shame on you.

Regards
Neeraj

Irctc.co.in — transaction of reservation was not completed

sir , i was booking a ticket in www.irctc.co.in on 14/03/2011 and 19/03/2011 but at the time of payment processing my internet was disconnected so the transaction could not completed on both times its happen. so please find out my trancation no[protected].
my sbi debet card no is[protected]
name on card is SHAIK PEDA MOULALI

SIR PLEASE FIND THAT AND RECOVER MY MONEY AND DEPOSIT TO ABOVE SAID CARD NO.


THANKING YOU SIR
YOURS FAITHFULLY,
sk peda moulali

Dear sir,
I have canceled my ticket containing PNR no. [protected] on[protected]. Confirmation of cancellation received by a massage from TD-IRCTC139 .refundble amount Rs.510. not received till 04-40 p.m. on[protected]. Please refund the amout.
Santosh kumar
yours sincerely
phone-[protected]
email- santosh.santoshmanorama.[protected]@gmail.com

I have cancelled my follwing tickets, but refund amount is not credited to my acSelect Transaction ID PNR Number From To Date Of Journey Reservation Status Date of Booking

1
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[protected]
[protected] NDLS DDN [protected] Can/Mod [protected]


2
<>
[protected]
[protected] NED NDLS [protected] Can/Mod [protected]


3
<>
[protected]
[protected] NDLS NED [protected] Can/Mod [protected]


4
<>
[protected]
[protected] DDN DLI [protected] Can/Mod [protected]

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DEAR SIR

I TRIED TO BOOK E-TICKET FM JALANDHAR TO MUZAFFARPUR ON 28/03/11 ACCORDINGLY AMOUNT DEBITTED FM MY ACCOUNT NO [protected] WITH THIS REMARKS (28-Mar[protected]Mar-2011) TO TRANSFER
INB IRCTC Railway tkt booking [protected]IG45869039 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 690.00
28-Mar[protected]Mar-2011) BY TRANSFER) BUT TICKET WAS NOT BOOK PLEASE REFUND MY AMOUNT ARLIEST

Sir
I booked ticket from irctc Passenger name Sumit Lahoti from Khandwa to Pune and make payment through Bank Of India debit card but my Transaction is failed due to link failure problem, my money is deducted but ticket not booked, please provide me solution & suggestion.
Pay Status:Settlement Requested
Total Amount:Rs.272
Booking date:07-April-2011
Date of Journey 09-April-2011

My transaction id for failed transaction is [protected].in IRCTC site it shows that payment settled but no refund has been credited to my account.

Do the needful at the earliest.

Amit Banerjee

Ph.No.[protected]
email id: [protected]@gmail.com

Dear sir/madam, I booked 4 tickets from irctc and made payment through indian bank debit card but my transaction is failed but money has been deducted.Please provide me solution and refund me at the earliest. Transaction I.D : [protected]
Pay status :Settlement requested
Amount :Rs 3592/-
Date of booking: 14.04.2011
thanking you

i was try to booked six ticket from hwh to puri but due to server problem it was not booked but money debit (RS 1474/-)from my account againest Transaction ID [protected].But till now said amt not refund.kindly arrenged refund my amount
with regd
Ashim Kumar Guha
[protected]@gmail.com

Sir,
I had my ticket cancelled PNR [protected] yesterday(27/4/2011)and also received an SMS from DM-IRCTC139 stating that Rs845/- will be refunded to my SBI A/c. But till nowie 28/4/2011 12.20Pm the said amount has not been found credited to my account. Pl. credit the amount immediately and intimate me through SMS/e mail acordingly. Sivaramakrishnan