[Resolved]  Irctc — REFUND CLAIM FOR PROBLEM IN IRCTC SERVER

Address:Khordha, Odisha

Hello,

Today (12/10/2010) I have done an online transaction to purchase a ticket on 2281 BBS DURONTO EXP from BBS to NDLS boarding on 17/10/2010 from BBS . Unfortunately after the payment was made through SBI ATM CUM DEBIT CARD paid in two times tried payment gateway, the repeated error found like,
"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes& " came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrassing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. Kindly refund the deducted amount in my SBI account .

Expecting a reply as soon as possible.

Thanks and Regards,
Pradeep Nath Sharma
Call me: [protected] / [protected]
email-id: pradeepnath.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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I tried to book a ticket on 3/5/2011 but due to some network error amount was charged twice but I was not able to book the ticket. Please refund my money in the icash card
witch is rupees of 1501/- pls confrm my request

i holder of ease ticket pvt ltv

regard
kalka communication
[protected]
dear,
sir/madam
i booked my ticket from irctc but i have not confrmed those ticket due to some server problem so now i do request to you for refund my money back witch is total amount is Rs. 1501/- plz find my request
Thanks & Regard

Kalka communication

chandan roy
[protected]
my e- ticket takal pnr no [protected] cancelled. but refund not done my account
very sorry to say that our govt will never ever change ... its been my second day of trying to book a ticket but the same thing comes on repeating that the server could not find the trains available. what the hell for the second day also the same thing. If things go on like this how will we book an urgent ticket. I really cant understand whats happening. is that indian railways server is 24 hrs busy
my pnr no [protected] this ticket is cancelled but that amount is not refund in my account

pls help me
Dear Sir/Madam, Yesterday(27/05/2011) about 4.30pm, I have reserved a ticket for cuddapah station to Nizamuddin by APSampark kranti Express(12707). My balanced has deducted but ticket didn't find til now.Transaction number was [protected]. I paid byState Bank of India and my account no was [protected] reserved ticket for cuddapah station to Nizamuddin for 08/07/ 2011.It is showing like that payment settled but ticket not booked. Please confirm the same, I am waiting for your response.
-- The amount was 1062 rupees..and my mobile no is [protected]
Sir
I have tried to book a ticket from Raxaul to Jamui on 27 May 2011 through IRCTC.co.in.I tried booking it 2-times. At the second time the transaction was successful. But unfortunately for all the two times the amount has been debited from my sbi drebit card account.

please provide me solution & suggestion.
Transaction ID/reference no.[protected]
Pay Status:sent for Settlement Requested
Total Amount:Rs.398
Booking date:27 May 2011
pl refund the following tickets by IRCTC
FAILED PAYMENT REFUND STATUS
S No. Transaction ID Pay Status Reservation Status Total Amount Bank

2 [protected]
Settlement Failed Not Booked Rs 3085 SBI Debit
3 [protected]
Settlement Failed Not Booked Rs 3085 SBI Debit
4 [protected]
Settlement Failed Not Booked Rs 1322 SBI

6 [protected]
Settlement Failed Not Booked Rs 262 SBI
7 [protected]
Settlement Failed Not Booked Rs 262 SBI
8 [protected]
Settlement Failed Not Booked Rs 343 SBI
9 [protected]
Settlement Failed Not Booked Rs 369 SBI
10 [protected]
Settlement Failed Not Booked Rs 369 SBI
sir
during e-ticketing my money has been deducted from my SBI account but ticket is not booked please refund my money
I was trying to book ticket from ranchi to selam in dhanbad-allapy exp on 5 july.my money has deducted from my account.And neither ticket reached to me nor money has refunded in my account.so what is the way to refund my money
SIR I HAVE BOOKED A TICKET THROUGH IRCTC . MY TICKET WAS NOT BOOKED BUT MONEY WAS DEDUCT FROM A/C ( NET BANKING). (BANK OF BARODA).
TRANS. I.D.- [protected]
PAY STATUS-sETTLEMENT PAYMENT
TOTAL AMOUNT-Rs. 280
DATE-24/07/2011
SIR I REQUEST TO YOU PLEASE RETURN MY MONEY.
MY EMAIL ID- [protected]@gmail.com
Sir I was tried for ticket through irctc on 05.08.11 for Guhawahti to bikaner and one time processing irctc intimated that your transaction is failed . I tried second time and booked one ticket from guwahati to bikaner . after booked I checked my statement found that two an amount of rs. 1620/- Has been deducted from my account (sbi a/C no. [protected]), but only one ticket has been issued( pnr no [protected]). request refund my one ticket amount i.e. 1620/- .
My phone no.[protected]
Sir on 05.08.11 I was tried for booking ticket from guwahati to bikaner but my transaction is failed . I was tried second time and booked one ticket from guwahati to bikaner ( pnr no [protected]). same day checked my bank statement and found that an amount 1620/- two time was deducted in my account however only one ticket issued infavour of me . request refund my one amount i.e. 1620 at the earliest or please provide me solution & suggestion.
sir i booked a ticket but ticket did not book and my payment dedect from my account amount 1188 rs ticket agra cantt to nivari in mahakaushal express date journey 11 august 2011 tatkal qouta .my payment transfer in account [protected] .does not display ticket so i have no pnr no. or transaction id
name -nitesh rai
cell no.- [protected]
amount 1188 rs
train - mahakaushal
tatkal quota
my acc no--[protected]
Hello sir
this is neerajfrom noida.I am doing E-TICKET from bhabua road to new delhi for 6-mov-2011.My tranction has been done and ticket charges RS=333/- deducted from my ICICI bank account.But no ticket or any PNR details is generated due to your site p .roblem. My id is neeaj0766 and the tranction no. is "BIL/[protected]/railway reservation/037" .So kindly take the necessary steps and refund my ticket amount RS=333/- and please mail me or call on below details .

Regards

Neeraj Singh

neeraj.[protected]@gmail.com
[protected]
[protected]
Sir I booked ticket from irctc and make payment through icici net banking but my Transaction is failed my money is deducted but ticket not booked . please provide me solution & suggestion.
Transaction ID:bil/[protected]/train/[protected]
mangalore to salem jn
Total Amount:Rs.266
Booking date:10/08/2011
mail id :[protected]@yahoo.com
user id: sri7386
I request IRCTC to help me at the earliest and refund the same amount
mobile no [protected]

Bank Of India — Link failure

I have been trying to register myself for Bank of India Exam for the post of Marketing executive Scale II, but there's no link. Please help.
dear i booked ticket from irctc and make payment through HDFC CREDIT CARD card but my Transaction is failed my money is deducted but ticket not booked how many days my money refund plz say about is



Yours Sincerely
Pravin Lohar
[protected]
Email ID :[protected]@gmail.com
I have tried to book a ticket from Bargarh road to Bhubaneswar through IRCTC on 26th August. I tried 2 times but the transaction was not processed at all due to server issues. Unfortunately, the amount has been debited twice into my credit card account. The charges are reversed only once. Is there any escalation procedure by which I can get my refund back? I have the credit card statement that shows the amount debited and I have the booked ticket list which doesn't show these transactions. I dont think we could reach people on customer care on IRCTC. So far I have made 10 calls to those numbers but I am unable to reach them. whats the fastest way to get the refund back? My transaction ID is [protected] and train No. is 18302. Suggestions/previous experience would be really helpful
Dear Sir,
When I was cancelled my two tickets using IRCTC (Transaction ID Nos.[protected] and [protected]) on 28.08.2011, the refund amount of Rs.410 (195 + 215 ) could not be credited into my account. Please take necessary action to credit the amount of Rs.410 in to my SBI account.

Thanking you.

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