[Resolved]  Irctc — Inaccurate information

It's regard to the maintenance window setup on 23:00 HRS TO 23:30on 14th oct 09. Even hours after the end time (Now its 1:46 AM), the site is not back to operational. I cleared the cache and tried login from another system, but it doesnt work clearly identifies that it's not a problem with my system. Question here, why you can't provide accurate information to the customers? It's not my first time experience of this issue with IRCTC, raises many many questions on the credibility of the information we get through the IRCTC website.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Train no 12370 found cancelled dt. 26.09.14 as per my PNR( N0 :[protected]) status enquiry, I wand's to cancelled my ticket but status shows cancellation pending. pl. Refund my money & inform me about my refund status.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10790
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information