[Resolved]  Irctc — IRCTC Complaints - Fine amount of double the ticket was lieved for not carrying the Original ID card

Hi,
I have booked tickets for my parents from Bangalore (SBC) to Hyderabad (KCG) for journey on 1/Mar/2010 on Kacheguda Express. My dad was is the main passenger and he lost is wallet on the way to the railway station and hence he could not provide the Original copy of ID card. Though he didn't have the original copy of any id cards, he had the SBI debit card with his name on it and the TTR refused to accept that as an id proof. Now there is no way that he can get his id card right at that moment. His other id proofs are at home in Hyderabad. What can anyone do in such situations? The TTR behaved rudely and demanded Rs.1048 (double the actual ticket fare for 2), which is totally insane. I need to know if this is the correct fine amount. I need to know if this is real way to behave with my parents who are totally tried explaining him what actually happened. I read in the tickets that even if you don't carry the actual ticket itself you will be fined only Rs.50 per head

<<<
The passenger should also carry the Electronic Reservation Slip (ERS) during the train journey failing which a penalty of Rs. 50/- will be charged by the TTE/Conductor Guard.
>>>

I paid Rs.563 for booking the tickets (online) and my parents paid a fine of Rs.1048. So totally we have paid up ~Rs.1611 (which is totally insane). I NEED JUSTICE and I need to be charged only what I should be charged. Also the TTR who has pained my parents and caused mental torture to them should be punished. So I need to escalate this issue, as well as I need to get back my money if he has charged us wrongly.

Thanks,
Divya.
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Aug 13, 2020
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IRCTC — IRCTC Duplicate Booking and Refunds

Dear All,

I hereby write with referance to above subject. I can not explain by words that how bad the IRCTC customer complaint redrassal system is.

I have suffered twice in last 15days from it. I am a frequent traveller being a manager in MNC.
To explain in first case, I have booked the ticket(E ticket) for 4 pax. Out of which 2 Pax got reservation amd i and my colleuge has not got the confirmed tickets and was waitlisted. On station the Chief Ticketing Officer has confirmed that i can board the train, However after boarding TTE has charged the heavey panalty and confirmed that the original amount will credtied back to the account. Which has not happened till date. And neither anybody responds from IRCTC [protected]@irctc.co.in nor they take calls on their all nos. I have lost 1600Rs.
Details of booking are :
Log in ID : neha_ahuja
PNR No :
Booking : 04.10.2008
Date of Travelling : 12.10.2008

In second case with my surprise, I have booked the online Tatkal ticket using credit card once. But two tickets get booked automatically. i don't no how this happenes. I have sent the mails and many reminders no body responds. And the same as earlier case no body responds at phone nos. In case if they will not cancell the ticket then i will again will be loosing Rs 1750.

The details of Booking are as follows:
Log in Id : neha_ahuja
PNR No(for two tickets booked) : [protected] and [protected]
Date of Booking :03.11.2008
Travelling date : 08.11.2008

Now i don't know what will happen. and i feel it is better not to book any tickets through IRCTC now. I want somebody to convey the same to Mr. Laluprasad Yadav also so that he can get from the slip.

Regards

EMPLOYEE — so for i didn't receive my voter slip

many time have given application for registrattion for voter id
but u have fail to register my name in voter list when a govt imployee is faceing this probblem whan about a comman man
FOR PNR NO;[protected] E-TICKET BOOKED ON 27.06.09 BOARDING POINT CHANGELPET TO DINDIGUL FOR ONE SEAT IN TRAIN NO 2635 VAIGAI EXP.DOUBLE TIMES AMOUNT DUDUCTED FROM MY INDIANBANK ATM.KINDLY REFUND THE AMOUNT.ALREADY MADE COPLAINT AND THE CONFIRMATION CODE IS 29642 DATED 29.06.09.

27.06.09 IRCTC IB FEE ATM WDL 121.00
27.06.09 ATM WDL FEE 10.00
27.06.09 IRCTC IB FEE ATM WDL 121.00
27.06.09 ATM WDL FEE 10.00


I.ALBERT.
MOBILE NO : [protected]

Debit card — regarding id proof

dear sir,
i am dineesh kumar Ep, an employer of leading medical equipment company TERUMOPENPOL pvtltd, india.our corporate banking service is provided by HDFC.i having my SSLC certificate which is approved by kerala government (with photo graph).i have company identity card also, but your banking peoples are ignoring my new debt card applications.i having icici debt card, which was taken by previous company by giving my SSLC certificate .so i kindly requesting you to take action as early soon as possible regarding this matter.for further information you can contact to this number [protected](kerala's no)


contact address given below
Terumo penpol ltd
i-2, jawahar nagar
trivandrum
thanks and regards
Dineesh Kumar Ep
[protected]

IRCTC - Tatkal — Online Tatkal for Bangalore Exp Fails

Hi,

Though the online booking for Tatkal starts at 8 am, the booking for Bangalore Exp (6525) says booking is not permitted. The Availabilty status says "Not Available" till all the tickets are over?? This is the 10th time atleast I am facing this problem. I have not seen this with other trains, and I dont know what the problem is with this one. If somebody can, please help.

If you look at the picture below, you can see the time is now 8:40 am. It is still saying Booking Not Permitted?
You are doing some mistake in selecting the stations.

for any clarification call at [protected]

IRCTC - Tatkal — Ticket booking create trouble to passengers

My name is Padmaathi I had booked a ticked in tatkal mode yesterday from Hyderabad to Mumbai for today for my husband in Huss. When this ticket booked W/L 87 and when chanrt prepared for the same current W/L 8.

Booking details:
PNR No [protected]
Train No2702Train Name HUSSAINSAGAR EX
FromHYBToCSTM
Date[protected]ClassSL
Boarding PointHYBReservation UptoCSTM
Quota Tatkal
S#NameAgeSexSeat/BerthCoachStatus
1T V KRISHNA RAO045Male0000CKWL 79
Total Fare 00000388

First thing is that TC who ever in S! coach asked my husband to give 500 rs for the ticket confirmation.
Second this is that if not 500 rs you will pay he ask him to getdown in Lingapply.

My question is that:
For 400 rs ticked if we pay 500 rs extra to TC means my husband will get the seat?
Is this the way of treating the passengers?
nothing was mentioned like the in tatkal rules that if our tickets were not confirmed in tatkal means we shd not travel on that schedueld train why?
Atleast tatkal people shd get the chance sit and travel in urgency.

Padmavathi

E-ticket — Debt of two tickets on booking a ticket

Sir i have booked a ticket from Dehri on Sone to Amla for the date 14 Dec 2009 on 01 Dec 2009.I have made payment through ATM(SBI) but railway has deducted two times the same fare instead of one.Kindly resolve my problem.My cell no. is [protected]

tickets — forgotten tickets

on 5th of feb 2010, I travelled with my family in ksrtc airavatha <volvo> at 23:00 for four seats. I forget my reservation ticket at home. I asked for a duplicate copy or cancellation of that four seats.As I am working in transport department of karnataka state with ID proof had the following information of the tickets-PNR number, seat number-13, 14, 19, 20, ticket number[protected] with ID proof .But still they did not allow us inside the bus.So the conductor suggested to pay the amount for same seats.Again I paid the amount Rs 558*4= Rs 2232/- .Hence I request you to refund the amount of reserved tickets back.
Thanking you
Indian Railway auothorised IRCT to book tickets on some condition and terms. A passanger who books his ticket by IRCT he is bound to these condition. Train Ticket Checking Staff only obeys Railway Rules. He can not change the railway rules. So this is clear that " If passanger fail to show an photo identycard ( PAN Card, Driving Liscens, Election Photo Identy Card, Passport and Gornment issued Identy Card for their employee), he will treted as Without ticket."
And if you are with an orignal identy card menion above and have no Electronic Reseevation Slip, you will be charges Rs.50/-
When you are charged without ticket, you have to paid at about Rs.370/- more than orignal ticket fare in Sleeper class.
I[censored] r travelling on E tkt u have to carry an ID proof. Since u are charged by TC, U can claim the refund by filing TDR, U can go through IRCTC web site. After log in u will find the link General-File TDR procedure.

Ticket checker — WRONG CHARGE FINE PAID

i had travelling form mulund to cbd belapur via thane i had bought ticket for that ihave tool train from thane for vashi as there no train for direct belapur at that time i have alight at vashi for onwards jounery for cbd belapur T/C has check my ticket & told me that i have travelling in wrong direction & i have to alight at sanpada station for onwards jounery for cbd belaur. i convinced that this not my fault that in my ticket nothing has been written that i have to travel via sanpada. T/C has charged me fine for sanpada to vashi Rs. 5 & penalty Rs. 250.00. he touchred me that if i will not pay
fine he let me to the Police station.
This matter has been discuss with Mulund Station incharge & vashi incharge also
they have told us to complaint at DCICSTM

I have receipt no C 923284 Dt. 26.04.10 T/C Name is K.Umang Code W -160
as told by the T/C who has fine me

6 ttr — AMOUNT NOT RECD FROM ATM

MAI 30 MAY 2010 KO APNE SBI ATM CARD SE HDFC ATM MACHINE SE CASH NIKAL RAHA THA MERE ACCOUNT SE 5000 RS LESS HO GAY BUT ATM MACHINE SE CASH NAHI NIKLA WHAT I SHOUD DO

IRCTC, Indian Railways — Travel without ID

We had booked online Tickets to Mangalore, and one o[censored]s did not have an ID Proof. We were fined a Penalty of the Ticket Amount and a Fine of travelling without an ID.
Is this fair ???

IRCTC — AMOUNT LOSS

Sir,
I booked train tickets on[protected] threw IRCTC E-Ticket booking. Actually I booked two tickets and in my bank account money deducted for three tickets. Due to this reason I lossed Rs.305/-. So please do the needful sir.

Regards...
B.SRINIVAS
EENADU PRESS
VISAKHAPATNAM
Mobile: 8/[protected]
Mail ID: [protected]@gmail.com

indian railway ,irctc — Taken Double Money Charge Of single Ticket

sir,
I have Booked Tatkal ticket from indian railway site 'irtc'. on 10feb 2011 at 8:54 am.
from Bhusaval to Patna jn. its pnr no is [protected] and Transaction id is [protected],journey date 12/02/2011. sir when i got the mini statement of my ATM debbit card i can see the money will taken from raiway double of charges Rs521 at same time
So, please refund my money immidiatly.my user id on irctc is amanmintu

IRCTC India — Water Not available in Sleeper Coach

Sir,
I have informed to Gaurd & TTE of Train no 11017 & 11018 ( To & Fro)Chalukya Express Journey dt 11.02.2011 regarding non availibility of water in S2 & S6 Couch.
Despite of request made to them they informed to Control room, But there is no action taken in next stations.

Why water facility is neglected ??.

Or is this way to boost the water bottle sale through onboard vendors.

Kindly Respond
Immediately

Bank Of India — not accepting driving licence as id proof

dear sir,
i want to open an account in bank of india, in greater kailash part 2 branch. but they refused to open my account because they want identification proof of delhi state, meanwhile i have my driving lisence as id proof which is from aligarh transport athourity ( UTTAR PRADESH). And i also attached a bonafide letter with all risk and resposibilties taken by my employer with local address, altough my employer also have an account in the same branch of bank of india.
Sir i cannot undestand why the bank people not accepting my DL as valid ID proof, well its also have government of india seal and it also allowed me drive throughout india, mobile operators provide me connection on same lisence ,in addition to this i also provide bonafide letter from my employer who have years old account in the same branch. i also advice them if they want i will also submit photo identitity card of mine from aligarh.
sir, i am professional (ENGGINEAR FROM ALIGARH MUSLIM UNVERSITY) and i need this account for my salary transactions , i am unable to go bank on daily basis , please help me out or solve my problem with good reasons, i am very thankful to you.

FAHEEM AHMAD
MOB [protected]
it is almost half month is over and i didn, t receive any appropriate answer from the BANK OF INDIA SIDE.
what happened no body is replying, at least give me any answer

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