[Resolved]  Irctc — cancellation of tickets

IRCTC — non-refund of due amount of cancelled tickets

Dear Sir,

I had cancelled some tickets using the online ticket booking system of Indian Railways.Its now more than 3 weeks after cancellation but still the amount which has to be refunded has not been credited in my account. I checked the cancellation status in my IRCTC account and it shows that the amount has been refunded. On checking the transaction's status in my debit cards's account I found that the amount has not been refunded.The details of the ticket, transactions, and my IRCTC account are as such:

username: bbjo
PNR Numbers Transaction IDs
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
I have lost my patience after calling again and again on the IRCTC customer care numbers[protected],[protected]. I have also called the corporate office of IRCTC[protected]/4) but still i dont get any response. First of all no one dares to answer the phone, and on that the system is so bad that it automatically disconnects you after a certain interval of time. This means just keep calling and praying that someone will answer the call. I also tried to send emails to both `[protected]@irctc.co.in` as well as `[protected]@irctc.co.in` but all in vain.

The IRCTC website has no instruction about where to go and what to do in case customer care and emails fail. I am in an absolute chaos now and have almost left the hope for refund. It would a real miracle if something comes out of this post.

Regards,
Chintan

IRCTC — cancelled ticket

My no-[protected]&[protected](faiz alam)
Dear sir,
I made a ticket on ircts.co.in, on last 08 jan.2012. now i want to cancel a ticket, but my Id was locked. The PNR No is [protected], train No 12566/bihar sampark karanti date of journey 11feb 2012.
Please cancel the ticket of Md Islam rahi /WL
Thank you.
FAIZ ALAM

eticket — cancellation

dear sir,
please cancell my e ticketPNR No:[protected]
transaction no,[protected]
date of journey:06/2/2012
From:H NIZAMUDDINE(NZM) to SAUGOR(SGO)
TOTAL FARE:Rs. 274.0
train no. 12122/M P SAMPARK KRANTI
Name: MONA SONI 31 YEARS AGE
Status: Confirm, Coach: S3,
seat:0019/UB

please cancelle the above said ticket.
Thanks
kamal kumar jadiya

cancel my e ticket
pnr no-[protected]
my user id freez
nbsankar, male, age 41
train no11020
so kindly reactivate my user id-nbsankarv
mobile no[protected]
[protected]@yahoo.com

my name is prasad sir,
I want to cancel my tickets from nellore(nlr) to ongole(ogl) on 22 feb 2012 for krishna express,
my transaction ID: [protected], PNR NO:[protected],
plz inform me the cancellation details to my mail,
MAIL ID:manojkumar.[protected]@gmail.com

please cancel my e-ticket PNR no[protected]Transaction id no [protected] .My mail id: [protected]@yahoo.com



And also i booked return ticket.please cancel this ticket also PNR no [protected] Transaction id no [protected]

please cancel my e-ticket with passenger name (Mr. Narender Singh, Age 56yrs) only out of three passengers.
PNR [protected]
Transaction ID [protected] GZB to DDN.
Date of journey: 25/02/2012

with thanks

i want to know how do you refund the cancelled tickets amount and within how many days will it be credited to my account of etickets

Sir, I have booked a e-ticket for journey on 27.2.2012 by Okha Puri express from Vijayawada to Ramagundam with PNR No. [protected] I have received a message to my mobile that we were on waiting list no.4 and 5. Hence, I could not board the train on the above dates. Pl.arrange to refund the amount at the earliest.
cvvs murthy email: [protected]@gmail.com

sir,
I want to cancelled my tickets
a-PNR NO-[protected] date of journey-29/feb/12
b-PNR NO-[protected] date of journey-29/feb/12


user id is krishanbdr
I have forgetten my password.

sir iwant to cancel my eticket but my acount is freezed pnr no is [protected] yatra ref no is kra41e and name is rizwan moyawala plz sorted out sir.

Please cancel my e-ticket. I could not login into my account. PNR no [protected] transcation ID [protected]. Date of journey 22/3/12 Sabari express 17236.

Please cancel my return journey as well. PNR no [protected] Transcation ID [protected]. Sabari express 17229. Please confirm cancellation in my email [protected]@yahoo.com.

I have been trying to cancel the tickets to get refunded, it will be very greatful if you could email me the cancellation. Thankyou

PNR [protected] pl cancel ticket for both passengers S K Sud & A Sud. Advise to send this mail was given by your helpline[protected] just now informing that since the chart has been prepared and the status is RAC the cancellation is only possible by this mail to you.
kindly confirm receipt of this mail along with the cancellation details.
sud

please refund money of transaction id No.[protected] Rs. 698/- which is not booked due to connection problem or network failed.Train No.12051 Date of journey :[protected] Class: 2S MY NAME IS SUBHASH K KERKAR

my ID is not working and i have used the forgot password option
they have given mail that password will be sent to your email but it is not received
so please do needful

my login ID is gnsrao97

hi my name is Ateet Kulshrestha my P.N.R num is[protected] i unable to cancel my E tickets plz Call me on [protected] Or cancel my e ticket
Thanks
Ateet Kulshrestha

dear sir,
i have booked e-ticket from gaya to warangal on 19-03-12 for journey on 08-04-.2011. transaction id is [protected]. sir, I could not got ticket. but 489 amount deducted from my account, please refund the amount(489)
MD.ZISHAN AHMAD
D.O.B- 19-3-12
D.O.J- 8-4-12
T.ID-[protected]
TRAIN NO-12389

IRCTC — Not received the return amount of cancellation of railways ticket

Respected Sir/Madam
i am given below all the correspondance made throughout the year for my reimbitsement of my money. pl. do needful.

Dear Sir
This year is going to end but my money of Rs. 140/- only is still awaited.
pl. do in my favour at your end against the refund case of PNR No. [protected]. You are requested to look in to matter as I have recieved only 140/- Rupees and another 140/- Rupees is balanced because my and my wife (Two persons) did not performe the journey from NDLS to ALIGARH.
ANWAR JAMAL
[protected]


From: "Anwar Jamal"<[protected]@rediffmail.com>
Sent: Sun, 02 Oct 2011 12:53:47
To: "tdrprocess "<[protected]@irctc.co.in>
Cc: "tdr "<[protected]@irctc.co.in>
Subject: Fw: Refund of money requested


Respected Sir,

I have send you so many mails regarding the balance amout of Rs.140/-.But unfortunately it is very shamefully hurting myself because no one is bother about it. should I go for legal formalities or not.
You are further requested to look this matter and solve the problem at your earliest.
I shall wait for your reply egarly. please see the below corresponding mails for your referance.
Thanks
ANWAR JAMAL
[protected]


From: "Anwar Jamal"<[protected]@rediffmail.com>
Sent: Mon, 12 Sep 2011 11:08:18
To: "[protected]@irctc.co.in"<[protected]@irctc.co.in>
Subject: Fw: Refund of money requested



Dear Sir,
I have been wrote so many time to mr. Sajjan Kumar Ji about the remaining balance of 140/-Rupees
against the refund case of PNR No. [protected]. You are requested o look in to matter as I have recieved only 140/- Rupees and another 140/- Rupees is balanced because my and my wife (Two persons) did not performe the journey from NDLS to ALIGARH.

You can see the corresponding mail for referance at below

Thanks
Dear Sajjan Ji
How much time you will take to refund my balance money. I am waiting for that since last seven to eight month.
please clarify and process it soon. I have been mently exhausted. Hence I will approach to Customer care Commission.


ANWAR JAMAL

[protected]


From: tdrprocess <[protected]@irctc.co.in>
Sent: Mon, 22 Aug 2011 14:31:15
To: Anwar Jamal <[protected]@rediffmail.com>
Subject: Re: Refund of money requested

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been reopened & forwarded to CCM/ER Railway on dt. 20-aug-2011 for further processing of your remaining refund. As soon as refund, if any, received it will be credited to your card account.


Regards,
Sajjan Kumar Kashyap
Executive/Refunds/IRCTC
[protected]@irctc.co.in











Anwar Jamal wrote:
[protected].S.15741.13572.F.H.TnRkcnByb2Nlc3MAUmU6IFJlZnVuZCBvZiBtb25leSByZXF1ZX...⇄rediffmail.com');" javascript:void(0);? on-click="top.ajaxMail.ext.switchTo('@Compose','mode=mail_to_indi...⇄
Dear Sajjan Kumar Kashyap ji


How are I can you understand that myself and my wife has not travelled on PNR NO-[protected] on the same day and time. But in your mail you have mentioned only 140 Rupess as has to be credit in my account. That is not True. The total amount, which has to be credit in my account is 280 rupees for two persons those has not travelled in the train due the the train late.
Sir, you are requested to pleases see all the details mentioned below and refund my money as 280 Rupees instead of 140 rupees as early as possible. I shall wait for your reply.
Transaction ID-[protected]

PNR NO-[protected]

Train No and Name- 12382/POORVA EXPRESS

Date of Journey - 01 Feb.,2011

Date of Booking- 28 jan.,2011 at 03:01:44PM

Quota- General

From-New Delhi To Aligarh JN

No. of Passanger are Two

Total fare are 280 Rupees

Bank Account No- [protected] (Bank of India)
Sajjan Kumar wrote to Anwar Jamal

Dear customer,

Sorry for the inconvenience. Kindly note that your refund amount of Rs. 140/- against PNR No. [protected] has been adviced to your bank on dt.14-aug-2011. Kindly check with your banker, If refund will not credit in your account, then please mail at this email id [protected]@irctc.co.in.



ANWAR JAMAL
[protected]

kindly cancel the e-ticket of my journey to chennai from ariyalur in guruvayoor express on[protected], since my journey is postponed. i m not able to cancel online through my irctc id since the chart is prepared.PNR NO. [protected] TRANSACTION ID NO. [protected].