[Resolved]  Irctc — Refund of e-tiket PNR NO [protected]

Sir,

I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

still i am not geting refund, its allready pass last five months.

all details given as below.


Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Thursday, August 21, 2008 1:00 PM
Subject: Fw: Email From IRCTC



Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Thursday, August 21, 2008 12:57 PM
Subject: Fw: Email From IRCTC


After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
bipin h patel.
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Sunday, August 17, 2008 1:16 PM
Subject: Fw: Email From IRCTC


Reminder 03

please reply

Thks

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, August 06, 2008 11:50 AM
Subject: Fw: Email From IRCTC


Reminder 02
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in ; etickets
Sent: Thursday, July 31, 2008 10:12 AM
Subject: Fw: Email From IRCTC


----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, July 30, 2008 3:54 PM
Subject: Re: Email From IRCTC


Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

Plaese see this matter and let me know.

Regards,

bipin h patel
Epabx Room,

Ext 4000
----- Original Message -----
From: etickets
To: [protected]@godrej.com
Sent: Monday, April 21, 2008 11:32 AM
Subject: Re: Email From IRCTC



Dear Customer,
Thanks for interest in our online reservation.

Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




Regards,
PANKAJ,
[protected]@irctc.co.in
www.irctc.co.in
----- Original Message -----
From: care
To: etickets
Sent: Monday, April 21, 2008 10:30 AM
Subject: Fw: Email From IRCTC



Dear Sir,

FYNA

Thanks & Regards,
Manoj
[protected]@irctc.co.in
www.irctc.co.in
[protected]
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:12 PM
Subject: Fw: Email From IRCTC


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Epabx Room

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:04 PM
Subject: Fw: Email From IRCTC


please cancelled this ticket because of it is not conformed

PNR- No:[protected]

Tr.Id no: [protected]

please refund my amount to my credit card

orignal detail as below.

Epabx Room

Ext 4000
----- Original Message -----
From: [protected]@irctc.co.in
To: [protected]@godrej.com
Sent: Wednesday, April 09, 2008 8:01 AM
Subject: Email From IRCTC





Dear Customer,

Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



Booking details:
PNR No [protected]
Train No 2951 Train Name MUMBAI RAJDHANI
From BCT To NDLS
Date[protected] Class 3A
Boarding Point BCT Reservation Upto NDLS
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 BIPIN H PATEL 43 Male 0000 WL 121
2 LAL JOSEPH 42 Male 0000 WL 122
Total Fare 00002990
For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

General Manager (Operations),
Indian Railway Catering and Tourism Corporation Ltd.
2nd Floor, STC Building,
(Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
New Delhi 110001.


Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


Regards,
IRCTC.