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[Resolved]  IRCTC Indian Railways — Suggestions

Dear Sir,



I am also one of the millions frequent traveler of Indian Rail and respectively old user of IRCTC services like i-ticket & e-ticket.

For e-ticket you allow only 5 ID cards that too in original and I would like to draw your attention towards this with hope and anticipation that with the relaxation of many norms of e-ticket you will also relax the same.

Please remove the need of original ID proof and allow even Xerox of the same which should be legible. It should not be mandatory.

Include more number of photo ID proofs as ID cards issued by Private Companies, Photo Debit and Credit Cards etc should also be allowed. As even the airlines (Govt as well as Private) are allowing the same.


Since paper tickets are not requiring the ID card then why for e-tickets where each ticket is being booked through registered Users and designated bank account or credit/debit cards, you can easily track the IP addresses



Sometimes it becomes harassment as we may not have any ID proof out of those 5 lists and there is good amount of argument we face occasionally.



Therefore please give it a consideration and take necessary action in the interest of we passengers.



Regards,
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear sir,
I am a frequent traveller of irctc tour packages. I really appreciate them. They are cheap as well as very good packages.
I want to give some suggestions.
Please arrange some domestic air package to 1. chhatishgarh (Raipur, Ambikapur, Gariaband)
2. Bihar (Nalanda, Rajgir, Bodhgaya)
3. Madhyapradesh (Indore, Bhopal, Panchmarhi, Jabalpur)
4. Maharastra ( Mahabaleswar, khandala, Bhimsankar)
5. Uttarakhand ( Shimla, Dehradun, Dhanaulti. Badrinath)
6. Goa, Murudeswar
7. Lakshadweep
8.Rameswaram, Kodaikanal
9. Hampi, Badami, Pattadakal

International package 1. laos ( Vientiane, Luang prabang)
2. Myanmar ( Yangoon, Bagan, Mandalay)
3. Egypt (Cairo, Luxor, Giza, Abu simbel, Karnak) and jordan
4. Turkey ( Hagia Sophia, Cappadocia, Pamukkale)
5. Spain and Portugal
6. East European countries like Austria, Hungary, poland, Romania,
Bulgaria etc.
7. Newzealand
8. Sri Lanka and Maldives
9. Mongolia
10. South Korea
11. South Africa, Zimbabwe, Kenya
12. Latin American countries like Brazil, Argentina, Chillie etc.

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    Indian Railway Catering & Tourism Corporation [IRCTC]
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    9856
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    1729
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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