[Resolved] IRCTC Indian Railways — Suggestions
I am also one of the millions frequent traveler of Indian Rail and respectively old user of IRCTC services like i-ticket & e-ticket.
For e-ticket you allow only 5 ID cards that too in original and I would like to draw your attention towards this with hope and anticipation that with the relaxation of many norms of e-ticket you will also relax the same.
Please remove the need of original ID proof and allow even Xerox of the same which should be legible. It should not be mandatory.
Include more number of photo ID proofs as ID cards issued by Private Companies, Photo Debit and Credit Cards etc should also be allowed. As even the airlines (Govt as well as Private) are allowing the same.
Since paper tickets are not requiring the ID card then why for e-tickets where each ticket is being booked through registered Users and designated bank account or credit/debit cards, you can easily track the IP addresses
Sometimes it becomes harassment as we may not have any ID proof out of those 5 lists and there is good amount of argument we face occasionally.
Therefore please give it a consideration and take necessary action in the interest of we passengers.
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Aug 14, 2020Complaint marked as Resolved
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