[Resolved]  IRCTC Indian Railways — Refund of 6734 not received after 5 months

Refund Money Rs. 6734.00 not recieved after 5 months
Dear Sir,

This is Anoop Das. I have booked two tickets from Mumbai CST to HOWRA on[protected]. The Train has been rescheduled to next day. So i went to Station master and asked for refund. We got the information that we have to send mail to irctc for refund. We did the same. The amount is Rs.6734.00. But till today i have not recieved the refund. i have done continous followups with IRCTC and Eastrn Railway but no use. We came to know from Mr.Saiben bose(Eastern Railway) that after enquiry my case has been sent to accounts on[protected]After four months they started enquiry). But till today i have not recieved the same, but I got a reply that "the amount is big so it will take more time". i can not understand the logic behind that. Please find the below mails.

Please help me to get my money back.

Regards,
AnoopDas.
[protected]

[protected] Forwarded message[protected]
From: Anoop Das <anoopdas.[protected]@gmail.com>
Date: 12 Mar 2008 15:17
Subject: Re: Cancellation of ticket because of resheduling of train no. 2809 on 04/10/07
To: [protected]@irctc.com


- Hide quoted text -
Dear Mr. Vivek Srivastava,

As per the telecon, you were suppose to call me back after enquiring the status. I have not recieved any response from your end so far. Please let me know the status.

Regards,
AnoopDas



On 03/03/2008, Anoop Das <anoopdas.[protected]@gmail.com> wrote:
Dear Mr. Vivek Srivastava,

As per the discussion we had in telephone, I am sending you the details of my ticket. When enquired in Railway we got the reply that Refund will never take this much time. So Please let me know where is the delay ASAP. My Contact No is [protected].

I have booked two first AC tickets on 29th of sept 2007 in train no 2809 from Mumbai to Howra with date of journey 04th of Oct 2007. The train is rescheduled to 4 am 05th of oct 2007. So i want to cancell the ticket as i will not be able to reach Howra on time. I had informed IRCTC regarding this. I got the reply that the request for refunding is forwarded to Chief Commercial Manager of Eastern Railway. But till today[protected] I have not recieved the amount back. Please do the needful. Ticket details are given below for your refference.

Refund reference no is RT/PP/E/07/11/ACR/01434/M

Transaction id. [protected]
train no. 2809
train name: HOWRA MAIL
PNR NO. [protected]
Date of journey. 04/10/07
Class. 1A
FROM MUMBAI TO HOWRA JN.
Fare. Rs.6734
passenger names.
1.ANOOP K DAS
2. VENUGOPAL NAIR

Regards,
AnoopDas.
[protected]


On 29/01/2008, Anoop Das <anoopdas.[protected]@gmail.com> wrote:
Dear Sir,

I have booked two first AC tickets on 29th of sept 2007 in train no 2809 from Mumbai to Howra with date of journey 04th of Oct 2007. The train is rescheduled to 4 am 05th of oct 2007. So i want to cancell the ticket as i will not be able to reach Howra on time. I had informed IRCTC regarding this. I got the reply that the request for refunding is forwarded to Chief Commercial Manager of Eastern Railway. But till today I have not recieved the amount back. Please do the needful. Ticket details are given below for your refference.

Transaction id. [protected]
train no. 2809
train name: HOWRA MAIL
PNR NO. [protected]
Date of journey. 04/10/07
Class. 1A
FROM MUMBAI TO HOWRA JN.
Fare. Rs.6734
passenger names.
1.ANOOP K DAS
2. VENUGOPAL NAIR

Regards,
AnoopDas.


On 16/01/2008, tdr <[protected]@irctc.co.in> wrote:

Dear Customer,

Sorry for the inconvenience. We here by acknowledge the receipt of your e-mail dt. 05.10.07 of e-ticket PNR No[protected] and the same has been forwarded to the Chief Commercial Manager of Eastern Railway through GGM/IRCTC of Eastern Region on dt. 09.10.07 to process the refund. We have issued a reminder to Chief Commercial Manager of Eastern Railway on dt. 15.01.08 a copy of which had also been endorsed to you. As soon as refund, if any, is received will be credited to your credit card accounts


Regards,

Shiraj Ahmad
[protected]@irctc.co.in
Ph:[protected]
----- Original Message -----
From: Anoop Das
To: [protected]@irctc.co.in
Cc: etickets
Sent: Tuesday, January 15, 2008 4:50 PM
Subject: Re: Cancellation of ticket because of resheduling of train no. 2809 on 04/10/07


***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename
***********-***********



Hi,

this is to inform you that i ahve recieved very bad behavier from the customer care when enquired about the refund status. We are now compeeled to put a complaint in the customer court.

Regards,
AnoopDas


On 15/01/2008, Anoop Das <anoopdas.[protected]@gmail.com> wrote:
Hi,

I have not recieved any response from your end. Please let me know the status urgent.

Regards,
AnoopDas


On 09/01/2008, Anoop Das <anoopdas.[protected]@gmail.com > wrote:
Hi,

Please let me know the refund status very uegent. The PNR No is PNR NO. [protected].

Regards,
AnoopDas
[protected].


On 03/12/2007, Anoop Das <anoopdas.[protected]@gmail.com > wrote:
Hi,

Till now I have not recieced my cash back. Please let me know the status of the process urgent.

Regards,
Anoop Das


On 06/10/2007, Anoop Das <anoopdas.[protected]@gmail.com > wrote:
Dear Nabakishor,
I would like to inform you that the mistake is not in our end as the
rescheduling has been done by railways only. So the time you mentioned
is not acceptable and mumbai C. S. T station master confirmed that we
will get full refund. Your customer service executive and your
executive at mumbai office also promised and confirmed the same and
asked me to send the email for refund as there is no other option.
Please check and do the needful as soon as possible.
Regards,
Anoop Das
[protected]

On 05/10/2007, etickets < [protected]@irctc.co.in> wrote:
>
> Dear Customer,
>
>
> Thanks for showing interest in our site.
>
> Kindly note that in this case we forwarded to railways for the TDR process.
> Railways check all the matters and decide what amount should be refunded and
> this all process takes 90 days or more. Once the railways refunded your
> amount, we will credited to your same account.
>
>
> Regards
> Nabakishor
> [protected]@irctc.co.in
> www.irctc.co.in
>
> > ----- Original Message -----
> > From: "Anoop Das" < anoopdas.[protected]@gmail.com >
> > To: <[protected]@irctc.co.in>
> > Sent: Friday, October 05, 2007 12:41 AM
> > Subject: Re: Cancellation of ticket because of resheduling of train no.
> > 2809 on 04/10/07
> >
> >
> >> ***********************
> >> No virus was detected in the attachment no filename
> >>
> >> Your mail has been scanned by InterScan.
> >> ***********-***********
> >>
> >>
> >> Dear sir,
> >> the booked tickets details are given below.
> >> Transaction id. [protected]
> >> train no. 2809
> >> train name: HOWRA MAIL
> >> PNR NO. [protected]
> >> Date of journey. 04/10/07
> >> Class. 1A
> >> FROM MUMBAI TO HOWRA JN.
> >> Fare. Rs.6734
> >> passenger names.
> >> 1.ANOOP K DAS
> >> 2. VENUGOPAL NAIR
> >> please do the needful.
> >>
> >>
> >> On 05/10/2007, Anoop Das < anoopdas.[protected]@gmail.com> wrote:
> >>> Dear sir, i have booked two first AC tickets on 29th of sept 07 in
> >>> train no 2809 from mumbai to howra with date of journey 04th of oct
> >>> 07. The train is rescheduled to 4 am 05th of oct. So i want to cancell
> >>> the ticket as i will not be able to reach howra on time. So please do
> >>> the needful and credit the ticket amount Rs.6734.00 to my credit card
> >>> account as soon as possible.
> >>> Thanks & Regards,
> >>> Anoop Das
> >>> [protected]
> >>>
> >>> --
> >>> Thanks & Regards,
> >>>
> >>> ♫ÂñöôР�?@Ŝ♫
> >>>
> >>
> >>
> >> --
> >> Thanks & Regards,
> >>
> >> ♫ÂñöôР�?@Ŝ♫
> >>
> >>
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,


i have booked my ticket by internet booking

but i have not received my booking status
i have only received TicketNo. [IRCTC #711041)
by custemor care, so pls give me details of my booking ticket, i have give my booking detatils
below
Mumbai to Varanasi
Booking Date- 29.10.09
Journey dATE - 22 Jan, 2010
Class SL

Total Ticket Fare Rs 443.03

i will wait for you
DEAR SIR`
I AM CUSTOMER OF IRCTC . I HAVE PURCHASED A TICKET i.e
transaction id [protected], pnr no [protected] dt of journey: amount of rs. 1047
due to some reasons i can`t journey . so please recommend the refund amount
Thanking you,
yours faith fully
VSCN SUBRAHMANYAM.KOTHURI
generally it is observed that passanger trains are kept haulted at any station for long time without any annuncement. passangers in such trains are neglected.this is nothing but type of harrasement. most of the time fans are not running, water is not available.& so on.e.g. on dt. 28.11.2009 1321dn. pune-nizamabad passanger was kept standing for @1.5 hr.at daund station. no fan was an service but tube light in the bogie were on.
so passenger trains should not be kept haulted more than 20 minutes.
passenger travellers are mostly villagians, farmers, labours.
Transaction id [protected]
Train No: 2304
Train Name poorva exp
From Station ndls
To Station jsme
Date Of Journey 19/12/2009
Class SL
Date Of Booking 17/12/2009
Total Ticket Fare Rs 501
plz Refund my Amount: Rs 501
sir
i have booked ticket in tatkal PNR No : [protected], Transaction ID: [protected]
waiting no 1 and 2, i have not got confrome i will get back my money automaticaly or i have cancel ticket in internet.

please send
Today I tried book eticket from HWH to JSME by Upasana EXP. An amount for Rs 381 has been deducted from my SBI account but I didn't get any ticket against that transaction.
I think some thingh is going fishy under Tatkal quota. if you wish to book your ticket at 8 a.m., it is impossible because the site will not allow you to login for 20 miniutes and by that time the quota will be finished. This seems to be a scandle of IT people of IRCTC.They must be doing it deliberately to provide undue benefits to some one . This is a matter of investigation that why the site will become blocked for 20 minitues at 8 a.m. daily.If there is rush of the passengers for booking the tickets then IRCTC should increase bandwith or capacity of servers but they should not be allowed to play dirty game as they are playing with the public who wish to avail facilities in genuine manners.
id[protected], Name Sumit Daga, respected sir, i booked one e- ticket on 24/08/10 train no. 2418 ghaziabad to allahabad, in which my money has been paid to you but some eror ticket was not booked, kindly refund my money, in ealier mail 1d was wrong.
sir,
I am y v satyanarayana i am booked ticket to nagarsol from seccunderabad on[protected] jurny date is[protected] ticket is not booked but my amount is debited from my account please kindly inform me what is the problem.
Y.V.Satyanarayana
Dear sir, I had booked ticket for Mr. SUNIL DABADE and they had withdrawn the money through my SBI deit card my train is on 13th NOV.2010 MAHALAXMI EXP.(1011) bt neither they have given me transaction id nor pnr status please reply me quickly because my money has gone and no reply recd. My source was Klyan and destination was Kirloskarwadi by Mahalxmi exp.
Dear Sir,

I am cancel one ticket on 27.12.10, PNR no is [protected] & transaction ID is [protected], from Warangal (WL) to Palaghat (PGT), but now till date i am not received the refund money,

So please do the need full as possible as soon from your end...


Regards

Bikash Banerjee.
email:[protected]@gmail.com
Ph.No:-[protected]
Dear Sir,
i have not receeived refunnd against as below details TDR file
Transaction ID [protected]
PNR no [protected]
TDR entry date 17/jul/2010
Status forwarded to railway

six month back i have been filed TDR till date not received my refund please take necessary action

Regards,
pramod Joshi
[protected]@yahoo.com
Dear sir,

I have booked 2, 1ac ticket from irctc, but my Tour progarme was changed, so i cancelled both tickets, but after 1 month also i am not get Refund amount, so pls do the needfull.Here below i mentioned the 2Tickets Details;

PNR No: [protected]
Transaction ID: [protected]
Train No: 2674
Train Name cheran Express
From Station ;Coimbatore jn
To Station ;Katpadi jn
Date Of Journey ;8/12/2010
Class ;1AC
Name;Velayutham

2ND TICKET DETAILS;
PNR No: [protected]
Transaction ID: [protected]
Train No: 2671
Train Name Nilagiri Express
From Station ;Katpadi jn
To Station ;Coimbatore jn
Date Of Journey ;10/12/2010
Class ;1AC
Name;Velayutham

Regards

Mariappan.k
coimbatore
[protected]
mail id;[protected]@yahoo.co.in
DEAR SIR`
I AM CUSTOMER OF IRCTC . I HAVE PURCHASED A TICKET i.e
transaction id [protected], pnr no [protected] dt of journey: amount of rs. 428
due to some reasons i can`t journey . so please recommend the refund amount
Thanking you,
yours faith fully
himani

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