IRCTC online ticket reservation site — Fraud or Bug while doing booking for Tatkal quota (booking done for 3 days gap too)
These complain is regarding the IRCTC online ticket reservation bug or known fraud. Please read the following case and also find the screen shot of site for the proof of the case.
--> I was trying to book the Tatkal ticket for 14-Apr-2011 from Pune to Raichur on date 12-Apr-2011. When I have selected the train "Chennai Express" for availability in Sleeper class, I can see the availability box with the waiting list for 14-Apr-2011 date. The train timing is 12:10 AM from Pune station.
--> But surprisingly the availability for 15-Apr-2011 for same train is available and the numbers of tickets are less than the total ticket available for Tatkal quota. But the "Book" link is not visible against the 15-Apr-2011 date in "Availability" box. Please check the screen shot attached with RED box marked for same.
--> So above case shows that the tickets were booked by some other users at same time but the booking was not visible to general user. Also the point is that if the rule for Tatkal is of 2 days, then why the booking happening on 12-Apr-2011 for the date 15-Apr-2011. But the booking is not visible to general users online.
Note: **** This case can be re-produced any time from the site for Tatkal booking ******
I am raising hand against this kind of services and complaining to consumer forum to resolve and explain the fault or fraud done by the IRCTC site. You always get lots of complain against the IRCTC sites for Tatkal booking, but still there are no proper steps taken against this. We are expecting the greater service as general users on this site for all kind of forms.
Kindly focus on the issue and give explanation / resolution to the fraud done by site.
Thanks & Regards
Attachment: Screen shot taken at the time of booking on 12-Apr-2011 from the site.
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