IRCTC — REFUND OF FAILED TRANSACTION-ONLINE BOOKING

 
169 Reviews
 Pooja326 on Jun 25, 2012
I booked one TATKAL ticket from Secunderabad to Jabalpur(Train no 12791) on 25/06/2012 ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 1420/- was, however, debited to my ICICI account . Their Failed transaction ID is- [protected] dated 26/06/2012.

So please do the refund to my respective account .

Thanks,
Pooja Saini

Complaint comments  168 Comments     Updated: Share0Tweet0Share0

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My name is Kunal Shinde and i made transaction on 02/06/2011 for my railway reservation ticket from Delhi to mumbai, but suddenly due to some technical problem it is failed and i didn't received any ticket. so please refund my money into my account

Details :

IRCTC ID- ravi0318 (from this account i made booking)
HDFC Account No:-[protected]
HDFC Net ID:[protected]
REFUND OF FAILED TRANSACTION-ONLINE BOOKING

I booked one SLEEPER[GENERAL] ticket from Bhimavaram Town(BVRT) to Chennai Egmore(MS) on 08-JUN-2011.After given passenger details and bank details transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 249/- was, however, debited to my HDFC account .Pls look over my failed transaction details and do return my amount as earlier you can.

Failed Transaction Details:
Transaction ID : [protected]
Train No : 17644
Train Name : CIRCAR EXP
Date Of Journey : 20/06/2011
Class : SL
Boarding : Bhimavaram Town(BVRT)
Resv Upto : Chennai Egmore(MS)
Email Id : Mail02danish@gmail.com

State Bank of India — non refund of amount after transaction failure in internet banking

Sir ,
I am A/c holder of State bank of india , in Rajasthan , sirohi District Branch Code 7395 , My Account no. is [protected] . I am using all trasaction through internet banking including rly ticket booking. on 8 th June I had transfered money by using inter bank transfer to my friend Mr Jagdish D nameria who is a/c holder of Icici A/c no[protected], jaipur branch. I had transfered one thousand rupees and got the reference no. IR08121378. and shown that Debit status failure but the amount was credit to my a/c . Till date the amount was not refunded . I had contacted my bank. They told me that we are unable to refund the money if it is internet bank transcation. I am unable known to whom i had to contact so that my money will be refunded. Can anybody will help me in this regard or give me the mobile to whom I had to contact for refund of the money.

THANKS

regards

V.NAGESWAR RAO

IRCTC — Refund of FAILED TRANSACTION-ONLINE BOOKING

I booked one ticket from Chennai Central to Whitefield on[protected] for journey date[protected] on the internet but the transaction failed due to system failure at the IRCTC website. Though amount of Rs. 174/- was however debited from my SBI account. Their Failed transaction ID is- [protected] dated[protected]

The refund amount has not yet been credited to my account. Kindly help me to get refund of Rs 174.00 .

Yours faithfully,

Subir Mondal
Email ID - subir.eie@gmail.com

IRCTC — refund of money for which reservation is not done

i booking e-ticket twice on 07 july 11 and at last stage the server got hanged they took the money but their was no information of if the ticket has been created or not.From my sbi debit card XXXXXXX0037 money detected rs 925 & 925 twice.at last once again i tried to book ticked it got booked . third time my ticket was booked.

Transaction ID [protected] PNR Number [protected] From BNDA To NZM Date Of Journey[protected] Reservation Status Delivered Date of Booking[protected]

But while checking the transation in sbi account all this was reflecting .
POS PRCH
POS[protected] IRCTC
POS PRCH
POS[protected] IRCTC
POS PRCH
POS[protected] IRCTC


its IRCTC responsibility to return money as soon as possible
thanking you

refund amount not paid for failed transactions — Refund of Failed Transactions

I hv till now found credits of amount of following Failed Transactions in my Bank account.
1.Transaction ID No. [protected] for Rs. 980/- ICICI Bank Credit Card
2.Transaction ID No..[protected] for Rs. 995/- SBI Debit Card
3..Transaction ID No.[protected] for Rs. 995/- SBI Debit car
Kindly update me on the status
SK Saksena
Mail ID sk_saksena@yahoo.com
I booked two tickets from Hyderabad to Nagpur on 03/07/2011 ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 668/- was, however, debited to my Andhra Bank card account No. [protected]. Their Failed transaction ID is- [protected] dated 03/07/2011

On sending email to IRCTC they advised having sent the instructions to Andhra Bank for refund of the amount with the settlement ID No. [protected] and receipt number[protected]. But the refund amount has not yet been credited to my account despite repeated reminders to IRCTC. I have also been debited a sum of Rs. 12.38p on account of Railway transaction fee. Kindly help me to get refund of Rs. 668/-+12.38p.

Yours faithfully,

G.Manish Kumar
HOUSE NO. 6-6-410,
Gandhi Nagar, Secunderabad
Hyderabad, Andhra Pradesh
Pin: 500080

Indian Railway, IRCTC, Ticket booking — Failed Transaction

I was trying to book the railway ticket online through www.irctc.co.in, but after deducting money from bank, The transcation got failed, It happens almost every time, With me four times in last two days.
The service from the IRCTC is not satisfactory & not reliable.
Dear Sir,

I Booked Three Tickets from Irctc online on 29/08/11 for journey on 01/10/11.

I did the transaction from SBI ATM CUM DEBIT CARD.
Amount Was Deducted from My SBI A/c no :[protected]
But Ticket Was Not Booked,
Transaction ID :[protected] Amount Rs. 469,
Transaction ID :[protected] Amount Rs. 469,
Transaction ID :[protected] Amount Rs. 469,

P Lease Re - Credit The amount To My SBI A/c no :[protected]
Dear IRCTC,

Today(02/09/2011), I Tried To Book A Tickets Using IRCTC Web Portal. But Due To Some Issues, The Ticket Didnt Get Booked. The Site Redirected To A Page That Displays

When I Checked The Booked History The Ticket Was Not Booked, Yet To My Surprise The Money Was Deducted From My Bank Account.
I Need The Refund Of Money Which Was Debited Inspite Of Failed Transaction. Please Suggest How To Proceed Further.
When I Checked The “FAILED PAYMENT REFUND STATUS” These Are The Details I Got For My Failed Transactions.

Ticket History
Train No: 12760
Transaction Id:[protected]
Train Name:CHARMINAR EXP
From Station: Warangal(WL)
To Station: Chennai(MAS)
Date Of Journey: 10-Oct-2011
Date Of Booking: 02-Sep-2011
Total Fare: Rs 287.0

Refund Details
Payment Not Received From Bank

Requesting You To Consider My Complaint And Provide A Successful Resolution Which Is Refunding My Money Back To My Account. Expecting A Immediate Action And Quick Solution From Your Side.

P.S: Also It Would Be Good From Your Part To Avoid Such Problems/Inconvenience In Future By Implementing Permanent Fix To This Technical Issue As I Found Staggering Amount Of Complaints Registered Regarding This Issue.
Regards
Bhaskar Desharaju

State Bank of India — Regarding refund of money for failed transaction on www.irctc.co.in

Sir,
I am a saving account holder of Alipore Branch of your good bank having account number
[protected].While booking a ticket on 01.09.11 from unfortunately the transaction failed.
But a sum of Rs958 was deducted from my account .On my irctc account the status is showing that money is refunded but i am still to get that deducted money in my account.My ATM CUM DEBIT card no is[protected].
I,therefore,request to look into the matter.
Yours truly
Piyush Kumar

IRCTC — reservation failure

Dear Sir,

I had tried to booked ticket thru IRCTC.CO.IN website but due to net connection failure the trasaction failed and could not get complete. Although my bank account was debited but ticket did not get booked. The details are as follows :
Transaction ID : [protected]
Train No : 57229
Train Name : MTM VSKP PASSR
From : machlipatnam to vizag

Boarding :machilipatnam
Resv Upto : annavaram

Date Of Journey :[protected]
Class slp
Date Of Booking 06-september-2010
Total Fare Rs 190.00
Refund status : approved

Indian Railways — IRCTC - online reservation

Complete makeover required for IRCTC online reservation website. it just does not have the capacity to work at the time of peak hours, especially 0800 hrs to 1000 hrs in the monrning.

The moment Tatkal options gets started whole website goes for a toss. Today again the same problem.

Why is some action not being taken agaisnt the people who are responsible for this. Need immediate rectification , else Agents will make best use of it and common man will be the one to suffer as always.
sir,

I made a transaction on IRCTC which has failed.
The details of the ticket:
Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 18645
Train Name: EAST COAST EXP From Station: (VSKP) To Station: (SC)
Date Of Journey: 03-Oct-2011 Class: SL Boarding: (VSKP)
Resv Upto: (SC) Date Of Booking: 21-Sep-2011 Total Fare: Rs 285.00

Refund Details
Payment Not Received From Bank


There has been no credit in my account. Please credit the same to my account asap.

Best regards
basha

IRCTC — Refund of amount in failed transaction

An amount of Rs 3915 was deducted through my sbi debit card in a failed transaction. My transaction id is [protected]. Kindly help me.
Refund for Failed Transaction
Dear Sir/Madam,

On sunday 27/11/2011 at 3.15 pm I visited IRCTC sit for online booking railway ticket because of transaction failed my teckets was not issued but tickets amount Rs=890 was debited in my citi bank credit card. Please refund my debited amount as soon as possible.
my mobile no : [protected]

PLease refund amount of Rs.890 for a failed transaction. transaction Bank authorized no.136760
Gateway booked: Citi Bank Credit card
Train Name: Siddheshwar Exp
From Stn: Sholapur
To Stn: CST
Bank authorized no.136760
Amount: Rs.890
Please refund amount of Rs.528 for a failed transaction dtd. 04/12/2011.
Gateway booked: State bank of India
Train Name: 11093 MAHANAGARI EXPRESS
From Station : KALYAN (KYN)
To Station : BURHANPUR (BAU)
Transaction ID: – [protected]Amount: Rs.528/-
Due to some Transactions the ticket was not booked and the status showed that "PAYMENT NOT RECIEVED FORM BANK".
My mob. No. is [protected] and Emil id – mmodi.bpr@gmail.com
Ticket History
Pnr Number: 0Transaction ID: [protected]Train No: 11093
Train Name: MAHANAGARI EXPFrom Station: (KYN)To Station: (BAU)
Date Of Journey: 01-Jan-2012Class: SLBoarding: (KYN)
Resv Upto: (BAU)Date Of Booking: 04-Dec-2011Total Fare: Rs 518.00
Refund Details


Payment Not Received From Bank



Yours Faithfully

Manish Modi, Itwara, Burhanpur, (Madhya Pradesh)
Refund for Failed Transaction
Dear Sir/Madam,

Please refund amount of Rs 1650.00 for a failed transaction dtd. 17-Dec-2011
Gateway booked: State bank of India Debit Card
Train Name: 12810 HWH MUMBAI MAIL
From Station : KHARAHPUR (KGP)
To Station : MUMBAI (CSTM)
Transaction ID: – [protected] Amount: Rs 1650.00
Due to some Transactions the ticket was not booked and the status showed that "PAYMENT NOT RECIEVED FORM BANK".
My mob. No. is [protected] and Emil id – preetham.iitkgp@gmail.com

Amount Was Deducted from My SBI A/c no : [protected]
REFUND OF FAILED TRANSACTION-ONLINE BOOKING
I booked one tickets from dehradun to kanpur central(Train no 14114) on 13/2/2012 ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 274/- was, however, debited to my SBI account . Their Failed transaction ID is-[protected] and payment id is-[protected]

so plese do the refund to my resspective account.

name-nagarjun singh
a/c no. [protected] (s.b.i.)
Hello Sir,

I booked one ticket through IRCTC online on 07/02/2012 for Journey Date - 15/04/2012.

The amount from my bank account (HDFC) has been deducted but the transaction was failed and i have not got any ticket.

Please refund the amount asap.

The details of the ticket are mentioned below :-

Transaction ID: [protected]
Train No: 12650
From Station: (NZM)
To Station: (YPR)
Total Fare: Rs 1471.00

My account number is - HDFC - [protected].

Thanks & Regards,
Jitesh Adwani

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