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[Resolved]  IRCTC — refund of tdr

trd was processed in the month of aug still 50 % of ticket amount is not refunded no of time s made escalations but no rewert if call up on tdr helpline no body replies ... customer care says to forward mails ..mails always bounce ... no of escaaltiona made all useless ..

deb0071..loging id pnr no- [protected]
pls help
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  77 Comments     Updated: ShareTweet

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SUB: Refund of TDR REF NO. ekt[protected]



Dear Sir,



We have booked three tickets from Udhampur to Delhi in 2 AC vide PNR NO. [protected] dated 02.05.2009 and Transaction ID [protected] in the Train No. 2446 for the following passengers.

Name Age

1. Rajesh Gupta, 33

2. Sujoy 35

3. Anil Gupta 38



We wish to bring to your kind notice the out of the above mentioned booking only booking of Mr. Rajesh Gupta was confirmed and the booking of Mr. Sujoy and Mr. Anil Gupta was not confirmed. Subsequently we had filed the TDR dated 11.05.2009. Further we got the reply from you stating that we would get the refund of the same within 90 days. But we regret to say that the matter is still pending at your end. We are enclosing the copy of Ticket and TDR for your ready reference.



Therefore we request you to kindly look into the matter and refund the amount due to us as early as possible.





Looking for your prompt action.







RAJESH GUPTA
It is been almost 4 months since I filed TDR request for PNR [protected] and PNR [protected], but yet to get the refund.

As the train had changed it’s route on the journey day due to strike in Jharkhand (protest against naxal activities), we had to cancel the journey.

I called the Customer Care for many times, sent follow up mails to [protected]@irctc.co.in, but there’s no response.

I appreciate if you do the needful.

Thanks in advance.
SIR, RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009
KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.
THANKING YOU,
YOURS SINCERELY,
SHIV SHANKER SRIVASTAVA
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dear sir,
may i know how much time it will take to get the refund of the tdr.
detail is as following-
the pnr no. is- [protected], I have filed for TDR on 22.05.2009. TDR histroy shows admn approved,
refund under process, refund date not available. Kindly do the needful in this regard.
Prashant
Subject: amount refund due to train cancelled
RESPECTED SIR,
I GOT MY TICKETS BOOKED ON 13TH NOV.2009 FROM PHULERA[JAIPUR DIST.]TO JAMMUTAWI.DUE TO GOVT.REASON[FOR CHANGEING THE ROUTE OF RAILWAY]TRAIN DID NOT GO JAMMUTAWI VIA "JAIPUR" ON 14TH NOV.2009.SO WE COULD NOT DO THE JOURNEY BY TRAIN. YOU ARE REQUESTED TO DO SOLUTION OF THAT METTER AND REFUND MY AMOUNT IN MY A/C. SO THAT WOULD BE VERY KIND OF YOU. I AM SHOWING DETAIL OF MY TICKET BELOW:-
PNR NO.[protected]
D.O.BOOKING:-13TH NOV.09, D.O.JOURNEY:-14TH NOV.09,
NO.OF PASSENGER:-04., CLASS:-2ND A/C.
PASSENGER:YOGENDRA MATHUR
JAIPUR[RAJ.]
THANKS
Dear Sir

With due respect I want to inform you that I have filed 2 TDR request. First TDR was filed on 13-Jul-2009 and second on 16-Jul-2009. Following are the details of my TDR.
LIST OF TICKETS
S# Select Transaction Id. PNR Number. TDR Entry Date Status
1 [protected] [protected] 16-Jul-2009 Admin Approved
2 [protected] [protected] 13-Jul-2009 Admin Approved

It is almost 5 months now and has not received any refund so far.
Can you please clear this refund at the earliest?
Dear Sir,

Pls confirm me, What is status of my TDR ? 60 days already com pleat


TDR Details
Transaction Details
PNR Number [protected] Booked On 6-8-2009
Transaction ID [protected] Ticket Type eticket
Class CC Internet Service Charge Rs 25.00
Date Of Journey 08/8/2009 Ticket Charge Rs 1060.00
Bank ICICI Total Rs 1085.00
Train No 2056 Railway Zone NR
From Station DEHRADUN(DDN) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota Tatkal

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 BHAVANA nayer 18 Female C2 0007/ SM Booked
2 nandini nayer 49 Female C2 0008/ SM Booked
dear sir,

kindly guide me to whom should i make complaint to for payment of my tdr as it is pending for more than 5 months.
sir its a matter a great regret that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund...
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 2 months of the tdr date..

please assure if i am sure of getting the refund.
sir, such delay in my rightful claim from railways is discouraging me to use the services of railways for internet bookings.
thanks.
sumit kumar
PNR NO [protected]
TRAIN NO 0991 / J P SDAH SUP SPL
DATE 19/Jul/2009
Reference No:ekt[protected]
kanpur central to sealdah
these people are not refunding the TDr filled amount of PNr No.[protected].
so please follwo up and reigster complanit aganist them,


Chandru.

BVS INFOTECH — LONG PENDING TDR REFUND CASES

I AM, IRCTC APPROVED RAIL TICKET BOOKING AGENT.
I HAVE LODGED TDR CASES FOR REFUND AGINST ,UNDER MENTIONED
PNR NOS WHICH ARE PENDING SINCE OCT'2008.
THOUSAND OF PHONE CALLS/EMAILS SEND TO
TDR PROCESS ([protected]@irctc.co.in),
I AM SORREY TO SAY NO +Ve ACTION HAS BEEN TAKEN TO GET REFUND.

PNR NOS-[protected],[protected],[protected],[protected],[protected],
[protected],[protected],[protected],[protected],[protected],[protected],
[protected],

REGARDS
SANJAY SANA

IRCTC- E-Tickets — LONG PENDING TDR CASE

LONG PENDING TDR REFUND CASES

I AM, IRCTC APPROVED(done8689) RAIL TICKET BOOKING AGENT.
I HAVE LODGED TDR CASES FOR REFUND AGINST ,UNDER MENTIONED
PNR NOS WHICH ARE PENDING SINCE OCT'2008.
THOUSAND OF PHONE CALLS/EMAILS SEND TO
TDR PROCESS ([protected]@irctc.co.in),
I AM SORREY TO SAY NO +Ve...SO FAR

WITH REGARDS
SANJAY SANA
I HAVEFILE T D R ON 20 /9/2009, RBR NO.4447511, TICKET NO. [protected] PNR NO.[protected] &RBRNO.4447619, TICKET NO.[protected] PNR NO. [protected], TRAIN NO. 2561, FROM MFP. TO NEW DELHI, TILL IHAVE NOT RECEIVED REFUND. KINDLY ARRANGE MY PAYMENT IMMEDIEATLY.BIRENDRA PRASAD, BP0035778
Same type of issue I am facing with IRCTC too. I think there entire procedure of refund takes one year or more being a govt enterprise.
SIR MY TICKET IS WAIT LISTED FRM NASIK TO LUCKNOW . SO TTE/NK IN TRAIN NO 2107 NOT ALLOWED IN THE TRAIN.DETAIL GIVEN BELOW - RBR7834393 PNR NO -[protected] TRAIN NO 2107 DATE-27.01.2010 . PL REFUND ME URJENTLY
Dear sir, i rajesh mishra File TDR on 9th Aug 2009.
PNR no is-- [protected] Train no goa exp dated7th 2009 From (manmad to ndls)
i inform you this was an i ticket th.sbi credit card o fsome other person.now that person not in delhi so how would i get the details of the TDR.
Kindly Look at the below transaction. I had cancelled waiting ticket of AC then also amount was deducted kindly explain.




Ticket History
Pnr Number [protected] Transaction ID [protected]
Train No 3239 Train Name PNBE MTJ EXPRES
From Station BUXAR(BXR) To Station MATHURA JN(MTJ)
Date Of Journey 18-Feb-2010 Class SL
Boarding SULTANPUR(SLN) Resv Upto MATHURA JN(MTJ)
Date Of Booking 18-Feb-2010 Total Ticket Fare Rs 740.00



Ticket Details
S# Name Age Sex Reservation Status

1 K Chaudhary 69 Male Cancelled
2 Jialal 68 Male Cancelled
3 ShivShankar 40 Male Cancelled



Refund Details
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
18-FEB-2010 Rs 539 Refunded[protected]FEB-2010

IRCTC — TDR Pending from 13 Months

Dear Sir

PNR Number [protected] Booked On [protected] ,Tansaction ID [protected] Ticket Type eticket Class 3A Internet Service Charge Rs 35.00 Date Of Journey 29/3/2009 Ticket Charge Rs 1744.00
Bank ICICI Total Rs 1779.00
Train No 2451

TDR BOOKED ON 30.03.2009

But Till This date after 13 Months ( One Year & One Month )
passing my Refund yet to come after lots of Reminder

Please do need full

Thanking You

AJIT NARULA
15 B Prabhu Vatika
7/109 Swaroop Nagar
Kanpur
Cell : [protected]
Dear sir, I have booked a e-ticket thruough Suvidhaa. The PNR NO. WAS[protected] AND TRANSACTION I.D. WAS[protected]. THE TRAIN NO. WAS 6532 GARIB NAWAZ EXPRESS. THE DATE OF JOURNEY WAS 20-6-09. DATE OT BOOKING WAS 18-5-09. I FILED TDR CASE THROUGH SUVIDHAA, BUT SOME CIRCUMSTANCE THE SUVIDHAA COMPANY NOT FILED THIS CASE TO IRCTC. I CONTANCT TO IRCTC DIRECTLY AND SENT A REPRESENTATION. AFTER LONG PROCESS IRCTC REPRESENTAVE SHRI HARISH KUMAR CALL ME ON 15-6-10 THAT YOUR REFUND SENT TO SUVIDHAA COMPANY AND THEY WILL SEND YOUR REFUND SHORTLY. BUT LONG PERIOD THE SUVIDHAA NOT SENT THESE AMOUNT AND NOT CREDIT IN MY AGENCY CODE. I AM SUVIDHAA AGENCY HOLDER AND I AM ALSO IRTCT AUTHORISED TO BOOK E-TICKET FROM 13-6-09. MY FRENCHESE NAME IS INDRA RAJWANI, 227, HARI BHAU UPADHYAY NAGAR, MANI, AJMER CONTACT NO. IS [protected].
PLEASE LOOK AFTER THIS CASE AND DO PROPERLY ACTION AS EARLIEST AS POSSIBLE
mr ajit,

i hope u got ur money refunded, i have been facing the same problem from 12 months still i am yet to get the money refunded.
dear sir,
pl.kindly tell m
dear sir, kindly tell me to whom should i make complaint to for payment of my tdr as it is pending for more than 4 mnths.
sir its a pathetic condition that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund...
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 4 months of the tdr date..

please assure if i am sure of getting the refund.
sir, such delay in my rightful claim from railways is discouraging me to use the services of ralways for internet bookings.
thanks.
Amit prasad
Ticket no.[protected]
pnr no.-[protected]
D.o.J-15/6/2010
Nagarutari to dhanbad jn.

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