[Resolved]  IRCTC / Shubh Yatra — NON RECEIPT OF MEMBERSHIP CARD

I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 31/7/08 AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
ITS NOW ONE MONTH FROM DATE I APPLIED.
AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
PLEASE HELP.
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Aug 14, 2020
Complaint marked as Resolved 
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dear sir, i Amarnath Banerjee a subhayatra card member but i did not take my card of my home addres, i am online register my subhyatra card membership from 26, Oct 2010 but i did not take my card from my home addres as per your condition you delivered my card for 15 days of registration so you take or delivered my card of my home addres. My email id- [protected]@gmail.com and my membership no [protected] and my contact no [protected].
Please provide subh yatra card and my membership no is [protected] and my mob no. [protected] and my email id is vivek agrahari.[protected]@gmail.com
today i have got shubhyatra user id and password but i unable to login in online.. viewing where i used the site of www.sbicard.com but when i suppose to entered the user id and passwork the message shown as invalid user id and password, which is i got today itself.. which link i have to used ??? pls guide me... my [protected] card no is .. and mail id is [protected]@rediffmail.com & pritesh.[protected]@hdfcbank.com
Dear sir,
i am Jins Raja a subhayatra card member but i did not take my card of my office addres, i am online register my subhyatra card membership from 11, jan 2011 but i did not take my card from my office addres as per your condition you delivered my card for 15 days of registration so you take or delivered my card of my office addres. My email id- [protected]@yahoo.com and my membership no [protected] and my contact no [protected].
Please Replay with regards.
I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 31/7/08 AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
ITS NOW ONE MONTH FROM DATE I APPLIED.
AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
PLEASE HELP.
my shubhyatra no.is i have applied for sbi railway card before one month, and still i have not got the card, please help me my cell no. [protected]
kindly provide s b i railway credit card for me FROM R D SHARMA
E MAIL madhuri.[protected]@gmail.com
Dear Sir,

This is to inform you that I had applied for a Shub Yatra membership card and its been more than 1 1/2 months that I have not received my card till date. I have been trying to get in touch with your customer care department and no response. Every time I was assured taht it will be delivered within this week. Today I called up your customer care and spoke to Mr Naved and he clearly says that this is not customer care number and they are not issuing any Shubh Yatra card. Also please be advised that Rs. 562/- has been debited from Credit card against the issuance of the card.

I would request you to look into this matter personally and revert with your feedback. For your reference I am enclosing the correspondence below which is self explanatory. Kindly do the needful at your earliest or else I have to take the matter with Consumer forum.

Look forward to hearing from you.

Regards,

Kaushal Kishor
Contact N :- [protected]
Sir,
Kindly provide SBI Railway Credit Card or shubhyatra Card for me.


Regards
SANTOSH GAWLI
[protected]
I HAVE APPLIED FOR SHUBH YATRA IRCTC CREDIT CARD ON 09.FEB.2011 AND RS.562 IS ALSO DEBITTED FROM MY SBI A/C. BELOW IS THE A/C STATEMENT RECEIVED BY NET BANKING. 70 DAYS LAPSED SO FAR NO CARD IS RECEIVED. WHAT IS THE PROBLEM? IF NOT POSSIBLE TO PROVIDE THE CARD PLEASE CREDIT THE BALANCE IN MY A/C.


09-Feb-2011
(09-Feb-2011) POS PRCH
POS[protected] IRCTC 562.00
MY IRCTC MEMBERSHIP NO. [protected]
NAME: ANANT CHARAN DAS
DEBIT DETAILS FROM MY A/C:
09-Feb-2011
(09-Feb-2011) POS PRCH
POS[protected] IRCTC 562.00
I had renew the shubhyatra card, 2011 year so far i not new card, my card no-[protected], sbi- card no-[protected], my name C.THIYAGARAJAN
PL make arrage the new SHUBU YATRA CARD
THANKING YOU IN anticipation
cell-[protected]
Dear Sir, Dated 6.5.2011

Subject: Complaint regarding cheating, giving wrong information on Shubyatra Card and its usage/benefits.


I was contacted by one IRCTC ShubYatra Card Executive. Her name is not known to me. My name is Tara Chandar and i am a Government Servant. The Executive gave me wrong information and tried to mislead me for applying me for ShubhYatra Card. On the basis of information (false information and benefits of ShubhYatra Card) given by her i applied for the same. Some of the the wrong information given by her are as follows:-

(i) She told me that i will earn railway points for your booking in 2nd Class or for my friends and relatives. I need not travel with other passengers for gaining railway points. This is absolute wrong as i have read the provisions which says that"you necessarily must be one of the passengers on the ticket".

After reading the provisions of Shubyatra Manual, i would now like that stringent action may please be taken against the Executive who misled me by giving false information and has tried to tarnish the image of reputed Government organisation like IRCTC.

I would like to discontinue from the Shubh Yatra Card from today i.e. 06.05.2011. I have received the ShubYatra Card on 5.5.2011. My card number bears No.[protected].

One executive had come the next day when the Executive (lady) contacted me and he had told me that i can discontinue from Shubyatra Card at any point of time.

It is therefore, reqeusted i may please not be sent Pin code No. for my shubyatra card and my Shubyatra Card may please be discontinued immediately from today i.e. 06.05.2011. It is also reqeusted that strict action may please be taken against the Executive which misled me for having Shubyatra Card on wrong information.

Regards,
Tara Chandar
Transport Bhavan,
Room No.527,
1 Parliament Street
New Delhi
Shub Yatra Card No.[protected]
Dear Sir,
I am Shankar trying to book train ticket through irctc.co.in by SBI railway card
and while going for payment option, there is no option for SBI card in that and
request you to clarify the same to book my tickets.
my mail id is steels.[protected]@gmail.com and my mobile number is [protected].
R. Shankar
Sir,

Kindly provide SBI Railway Credit Card for me.

Regards
Darshan Singh
[protected]
Kindly provide SBI Railway Credit Card or shubhyatra Card for me. MO NO- [protected]
Dear Sir

I' Santosh Khadye i applied SHUBH YATRA CARD on Friday 14 August 2011. Card Charges Rs. 552/- Debited my credit card ac. on same day. but I'am not recived any Transaction / Registration no. Pls. sent me my card detais on my mobile no. [protected] my email santosh.[protected]@rediffmail.com.

Thanks.

SANTOSH KHADYE
I have applied for a subha yatra card from 25 JUNE, 2011 but i did not take my card. As per your roule you have delivered the card for 20 days of my home addres, but i did not take my card. 6 AUGUST Recived the mail . COURIER NAME: IT EXPRESS send my card but not recived card So you please send my card as per i register my home addres, my subhayatra membership No-[protected], my mobile no- [protected].my E-mail ID.[protected]@gmail.com
PLEASE SEND ME USER ID AND PASSWARD OF SBI SHUBHYATRA RAILWAY CARD NO [protected] AND SHUBH YATRA CARD NO [protected] MY NAME IS RAMAVTAR SHARMA DOB[protected]

PLEASE SEND URGENT
Sir,
Kindly send me shubhyatra Card for me My shubhyatra membership ID No.is [protected] DATED:01.02.2011


KANWARPAL SINGH

[protected]
CHENNAI

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