[Resolved] IRCTC/Online Reservation — showing error on page after payment is done | |||
To Whomsoever it may concern, Today(28/10/2010), while booking train tickets throw online for train #7211 sheduled departure on (30/10/2010) for compartment 3AC and number of tickets 2, after submitting my payment details (debit card# and pin) it shows verified and before confirming the ticket it shows a screen containing the below REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes& This is some kind of information theft and can be serious issue if the authorities don't act quickly, loosing the customers faith. Personally feeling that this will be my last online transaction with IRCTC. Regards, Deepak Mob: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
You will be charged without ticket in this case
IRCTC — Online reservation
I have done an online transaction to pREDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&urchase a ticket onCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
IRCTC — Online Reservation
Sir,I have been using online reservation facility of IRCTC for a long time. I think that the Railway Department is not fare with normal online consumers and Agents. They are providing extra facilities to their Agents for quick reservations and even they block the normal consumers for peak time also.
Today I was trying to get TATKAL RESERVATION from Lalitpur to Raipur by Chhattisgarh Train.The site was showing 09 berths under that Quota. I was connected with IRCTC site from 07.30 AM, but at 08.00AM the site was gone on hold and after 15 minutes the site reactivated again with no Quota on TATKAL Reservations.
I am of opinion that there is some conspiracy between Railway Department/IRCTC and Agents. Pl. look in to/inquire the matter and take proper lagitimate action against responsible officers.